2007 BUICK LACROSSE Complaints

I HAVE A 2007 BUICK LACROSSE THAT I UNDERSTAND HAS BEEN UNDER RECALL SINCE SEP 2015 FOR BAD HEADLIGHTS WHICH MAY CAUSE THE HEADLIGHTS TO STOP OPERATION AT ANY TIME. HAS THE NHTSA BEEN MONITORING THE PROBLEM AND WHY HAS IT TAKEN SO LONG FOR GENERAL MOTORS TO CORRECT THE PROBLEM? THANKS AND HAVE A NICE DAY.

TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/12/16*LJ UPDATED 07/19/16.*JB

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE LOW BEAM HEADLIGHTS RECALL REPAIRS. *LD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2015, FOR THE EXACT PROBLEM HE PAID TO HAVE FIXED ON JUNE 26, 2014. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND FOR NO REASON THE HEADLIGHTS GO OUT. YOU HIT THE HIGH BEAMS AND IN A FEW MINUTES THEY GO OUT. HAD THIS CAR TO THE DEALERS AT LEAST 4 TIMES AND THEY KEEP REPLACING THE RELAY AND A MONTH OR TWO LATER IT DOES THE SAME THING. WE HAVE A LOT OF DARK ROADS HERE IN OHIO AND YOU CAN BE COMING INTO A CURVE AND THE LIGHTS GO OUT. YOU CAN'T SEE A THING. GM CLAIMS THEY DON'T HAVE A PERMANENT FIX FOR THE PROBLEM.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE IN OPERATION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WENT TO MY MECHANIC. HE WAS ABLE TO GET A TEMP HMD REPLACEMENT PART IN ABOUT 3 DAYS. HE INSTALLED THE TEMP REPLACEMENT PART AND EXPLAINED TO ME WHAT HAPPENED TO THE DISFUNCTIONING HDM. THAT WAS IN 07/2014.MY BUICK WAS IN THE RECALL FOR THE HDM MALFUNCTION. UPON RECEIVING THE RECALL LETTER, I TOOK MY BUICK TO THE DEALERSHIP AND WAS INFORMED THERE WERE NO REPLACEMENT PARTS AVAILABLE AT THAT MOMENT. I SHOULD CHECK BACK OR RECEIVE A PHONE CALL FROM THE DEALERSHIP WHEN SAID PART WOULD BE AVAILABLE. I EXPLAINED THAT THE PART WAS REPLACED PRIOR TO THE GM RECALL. THE RECALL NOTICE WAS ON 01/2015 FROM GLOBAL VEHICAL SAFETY IN MILWAUKEE, WI. AS FAR AS THE DEALERSHIP, I NEVER HEARD ANYTHING BACK FROM THEM. ON 10/27/2015, I SUBMITTED A REIMBURSEMENT CLAIM FOR OUT OF POCKET PAY ACCORDING TO THE INSTRUCTIONS STATED ON THAT FORM, TO THE DEALERSHIP. AFTER 3 MONTHS OF NO RESPONSE FROM THE DEALERSHIP, I WENT IN AND TALKED TO THEM DIRECTLY. THEY STATED THAT A PERM REPLACEMENT PART WAS NOT AVAILABLE YET SO MY CLAIM WOULD NOT BE PROCESSED UNTIL GM ANNOUCED A PART WAS AVAILABLE AND A SECOND LETTER WAS MAILED TO ME. ANOTHER 2 MONTHS PASSED AND NO CALLS OR LETTERS FROM GM OR THE DEALERSHIP. I WENT IN DIRECTLY TO THE DEALERSHIP AGAIN AND THEY SAID THEY HAVE TO WAIT FOR AN "OFFICIAL" AUTHORIZATION FROM GM TO START THE CLAIM PROCESS. I FEEL AS IF GM AND THE DEALERSHIP ARE NOT WORKING ON THIS MATTER TO THE FULLEST OR EVEN ANY EFFORT TO RESOLVE THIS SITUATION. IT'S FUNNY YET SAD THAT MY MECHANIC REPLACED THE HDM IN ROUGHLY 5 DAY OR SO, WHICH BY THE WAY, IS STILL PERFORMING PERFECTLY FINE. YET THIS MAJOR AUTO COMPANY(GM) CANT RESOLVE THIS ISSUE WITH THE HDM PART. REALLY?! SOMEONE NEEDS TO TAKE A CLOSER INTO THIS SITUATION. I ,PERSONALLY, FEEL AS IF GM AND THE DEALERSHIP ARE TRYING TO TURN AWAY FROM THIS "MAJOR" PROBLEM SO MANY ARE EFFECTED BY.(UPDATE-MRS ALLAI PASSED AWAY 11/2015. I AM HER SON)

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LOSS OF POWER. *SMD

MY HEAD LIGHTS WOULD NOT WORK, THE INSIDE TIRE LIGHT WOULD NOT GO OFF, ALSO THE OIL LIGHT STAYED ON, HAD THESE CHECKED AND WAS TOLD THE BODY CONTROL MODULE WAS BAD, HAD IT REPLACED. COST $505.76

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLAMP RELAY. THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.