2009 BUICK LACROSSE Complaints
View complaints related to 2009 BUICK LACROSSE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2009 BUICK LACROSSE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK LACROSSE- MENOMONEE FALLS, WI
DASH LIGHTS FADE IN AND OUT WHILE DRIVING. NOTHING SEEMS TO CAUSE IT THEY JUST GO OUT MAKING IT IMPOSSIBLE TO SEE THE SPEED, READ THE ONSTAR DIRECTIONS OR SEE THE MILEAGE. SOMETIMES MILEAGE ONLY WILL SHOW, SOMETIMES MILEAGE ONLY DOES NOT SHOW. BIGGEST PROBLEM IS THAT THE SPEEDOMETER DOES NOT SHOW. THIS IS AN ON GOING PROBLEM. IT IS NOT POSSIBLE TO SAFELY DRIVE THIS CAR AT NIGHT. ON OCCASION THERE ARE NO DISPLAY LIGHTS OF ANY TYPE SHOWING IN THE CAR - THE CAR IS IN TOTAL DARKNESS INSIDE. THE PROBLEM DOES OCCUR DURING THE DAYTIME AS WELL BUT IF THE SUN IS OUT IT IS NOT SUCH A BIG PROBLEM. I HAVE TALKED TO FRIENDS WHO HAVE THE SAME PROBLEM WITH THEIR VEHICLES. THIS IS A SAFETY ISSUE BUT I HAVE BEEN UNABLE TO GET GM OR MY CAR DEALERSHIP TO ACKNOWLEDGE THIS PROBLEM EXISTS. I AM UNABLE TO DRIVE MY CAR AT NIGHT OR WHEN THERE IS A RAINSTORM BECAUSE I PANIC WHEN I HAVE NO INTERNAL LIGHTS OR CAN SEE THE SPEED I AM TRAVELING AT. TURNING ON MY HEADLIGHTS MANUALLY DOES NOT SOLVE THIS PROBLEM.
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- JEFFERSONVILLE, IN
WHILE DRIVING ON THE INTERSTATE AT 9:33PM I NOTICED MY AUTOMATIC HEADLIGHTS HAD SWITCHED OFF, AFTER NOTICING OTHER DRIVERS FLASHING THEIR HEADLIGHTS TO WARN ME, I HAD TO USE MY HIGH BEAMS TO DRIVE.
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- EAST HAVEN, CT
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. MA 08/17/2015
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- VISALIA, CA
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- BERRIEN SPRINGS , MI
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE MORE THAN THREE MONTHS BEFORE THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT WAS INFORMED THAT THERE WAS CURRENTLY NO PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE REMEDY WAS STILL UNDER DEVELOPMENT. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE RECALL REPAIR. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 5/20/15*CN UPDATED 10/4/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 BUICK LACROSSE- HORTENSE, GA
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- PORT ST JOE, FL
WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND RECENTLY NOTICED THE REFLECTION IN A STORE FRONT GLASS THE LEFT HEADLIGHT WILL GO OUT. THIS IS THE ONLY WAY WE NOTICED THE LIGHTS GOING OUT.. WE HAD THE VEHICLE SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN. HE SAID HE FOUND NOTHING WRONG. I HEARD APPROX 2 WEEKS AGO ON T>V. THAT THE ? - 2009 BUICK LACROSSE HEAD LIGHTS WOULD GO OUT. WOULD THIS INCLUDE 2010 . SOMETHING IS DEFINITELY WRONG.I REPORTED THIS THE 1ST TIME 11/04/14. *TR
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- HARPERSVILLE, NY
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACTS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED TWO HOURS AFTER THE RECALL REPAIR. THE FRONT HEAD LAMPS WOULD NO LONGER ILLUMINATE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,054.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- VACAVILLE , CA
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED THAT A SOLUTION FOR THE FAILURE HAD NOT YET BEEN DEVELOPED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- OKEECHOBDE, FL
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT EFFECTIVE. WHEN THE CONTACT OPENED UP THE PANEL WHERE THE MODULE WAS REPLACED, HE DISCOVERED THAT THE FUSE PANEL WAS BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 04/13/15*LJ UPDATED 9/21/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE