2011 BUICK LACROSSE Complaints

View complaints related to 2011 BUICK LACROSSE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2011 BUICK LACROSSE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - TIOGA, PA

    I WAS GOING 50 MILES AN HOUR DOWN THE ROAD WHEN I APPROACHED AN INTERSECTION AND STABILITRAK CAME ON AND THEN STATED REDUCED ENGINE POWER. AT WHICH TIME I LOST ALL POWER TO GET THROUGH INTERSECTION. ALMOST GOT HIT BY 3 DIRECTIONS TRYING TO GET MY CAR OUT OF THE ROAD. I FINALLY COASTED TO THE SIDE OF THE ROAD TURNED CAR OFF AND BACK ON DROVE FOR ANOTHER MILE BEFORE IT DID IT AGAIN. THIS IS NOT SAFE. I DO NOT KNOW WHAT IS WRONG WITH IT. I AM NOW STUCK AT WORK I DO NOT DARE TO DRIVE IT.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - LOUDON, TN

    ELECTRONIC CLIMATE CONTROL SYSTEM ALLOWS WINDSHIELD TO BECOME FOGGED OVER AND I CANNOT SEE TO DRIVE OR CONTROL HVAC SYSTEM. I CANNOT CONTROL THE HEATING, COOLING AND VENTILATION. EXAMPLE: THE SYSTEM SEEMS TO BLOW OR ALLOW WARM AIR IN CABIN WHEN THE A/C IS ON SET AT 68-72 DEGREES. THIS IS WHEN CAR IS IN MOTION AND AT IDLE ON ANY ROAD I TRAVEL. I REPORTED PROBLEM TO RICE BUICK-GMC, INC. 8330 KINGSTON PIKE KNOXVILLE, TN 37919-5449 (865) 693-0610 ON 9/16/2014, 9/25/2014 AND THE PROBLEM PERSISTED & GETTING WORSE TO DATE 01/07/2019. I JUST FOUND OUT ABOUT THIS IMPORTANT SAFETY RECALL. SAFETY RECALL IS LISTED FOR 2011 BUICK LACROSSE ON MARCH 4, 2011 NHTSA CAMPAIGN NUMBER: 11V149000 SOFTWARE IN ELECTRONIC CLIMATE CONTROL AFFECTS DEFROST SYSTEM REDUCING DRIVERS VISIBILITY AND COULD RESULT IN CRASH. UNABLE TO CONTROL HVAC SYSTEM. SECOND PROBLEM IS ENGINE/ EMISSIONS, CATALYTIC CONVERTER, SENSOR ERRORS. ALL HAVE CAUSED CHECK-ENGINE LIGHT TO COME ON.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - ARLINGTON HEIGHTS, IL

    WHILE ACCELERATING FROM A STOP AT AN INTERSECTION AND INTITATING A TRN ON A CITY STREET, THE ENGINE STOPPED AND LOST POWER STEERING AND POWER BRAKES. THE ENGINE HAD TO BE JUMPED AND A ROD KNOCK SOUND OCCURRED. THE ENGINE LATER SIEZED UP PERMANENTLY AT THE SERVICE CENTER. THE VEHICLE WAS WELL MAINTAINED AND OIL LEVELS WERE WITHIN NORMAL OPERATING RANGE. THERE WERE NO PRIOR INDICATIONS OF ENGINE TROUBLE.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - KINGSTON, NY

    STEERING FREEZES UP IN MOSTLY DAMP, WET DAYS WHEN DRIVING VERY SLOW INTO PARKING AREA'S.....STEERING COMPLETELY LOCKS...CANNOT MOVE WHEEL AT ALL....AFTER A MINUTE OR LESS, I HEAR A NOISE AND THE WHEEL IS UNLOCKED... HAPPENED NUMEROUS TIMES OVER LAST TWO MONTHS , BUT SEEMS TO BE HAPPENING MORE PAST FEW WEEKS...I AM AFRAID TO DRIVE CAR...

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - MERIDIAN, MS

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE AIR CONDITIONING, HEATING, AND DEFROSTER FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LACROSSE
    - MAYFIELD VILLAGE, OHIO, OH

    THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTIC TEST RESULTED WITH A CODE OF P-0335, AND THE PROBLEM LISTED AS AN IGNITION SYSTEM ENGINE MISFIRE. SUCH DIAGNOSIS COMES WITH A WARNING OF SPEED PRECAUTIONS, AND HIGHWAY DRIVING IS NOT RECOMMENDED.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - PALMETTO, FL

    WHEN IN MOTION A/C DOESN'T REALLY WORK, IT RARELY COOLS OFF AND DOESN'T WORK WHEN CAR IS STOPPED. DEFROSTER FOGS UP WINDOWS TO WHERE YOU CAN'T SEE AND CAN CAUSE AN ACCIDENT. A/C BLOWS OUT HOT AIR BUT IT'S CHARGED.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - KALAMAZOO, MI

    TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAIN RUNNING UNTIL THEY COULD GET IT IN. THIS WAS 540P ON FRIDAY, MAY 25TH BEFORE A HOLIDAY.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - DYERSBURG, TN

    SUNROOF EXPLODED OUTWARD GOING 70MPH ON INTERSTATE. NO CARS AROUND ME NO BIRDS OR OTHER THINGS. ROAD PERFECTLY SMOOTH STRAIGHT DIRECTION OF TRAVEL. NO BAD WEATHER AND ALL WINDOWS RAISED AT THE TIME. SCARED ME TO DEATH. EVERYTHING WAS NORMAL UP UNTIL THE TIME IT EXPLODED. I THOUGHT IT WAS A BULLET AT FIRST.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - WIND LAKE, WI

    THE TRANSMISSION,WITH APPROX 89,000 MILES BURNED UP WHILE I WAS ON A ROAD TRIP. I WAS 9 HOURS FROM MY HOME AND ALONE WITH A FULL CAR OF VACATION EQUIPMENT. I WAS ON INTERSTATE 24 IN NASHVILLE TENNESSEE. I PULLED OFF AND A SERVICE STATION CHECKED WHY THE ENGINE LIGHT WAS ON. THEY SAID THE CODES SHOWED TRANSMISSION PROBLEMS. I SHOULD TRY TO GET TO THE NEAREST BUICK DEALER, IN CLARKSVILLE TENNESSEE. THEY SAID IT WOULD MAKE IT. I WAS ALONE. THANK GOODNESS FOR ONSTAR. I HAD TO SPEND THE NIGHT IN CLARKSVILLE BECAUSE THE DEALERSHIP WAS CLOSED AND IT WAS GETTING DARK. THE CAR WAS BARELY MOVING BY NOW. IT WAS FRIGHTENING. I STAYED THE NIGHT AT A BAYMONT IN CLARKSVILLE AND WAS AT THE DEALERSHIP AT 6 30 AM. WAS PRAYING IT COULD BE FIXED AND I COULD CONTINUE ON MY WAS TO MILWAUKEE WITH MY BEAUTIFUL CAR, WHICH I HAD PUT SO MUCH EFFORT IN KEEPING IN GOOD RUNNING CONDITION. JUST BEFORE MY TRIP, I HAD REPLACED MY TIRES WITH BEAUTIFUL MICHELINS, AND SICK MY CAR HAD GONE INTO LIMP MODE TWICE, REPLACED THE THROTTLE BODY. EVERYTHING READY FOR A ROAD TRIP TO AMELIA ISLAND FROM MILWAUKEE. WYATT JOHNSON DEALERSHIP SAID THE TRANSMISSION WAS SHOT. 4500.00 TO FIX, AND WOULD TAKE A WEEK. I WAS STUCK. I HAD TO GET HOME 9 HOURS AWAY. I WOULD NEED A RENTAL TO DRIVE HOME, THEN DRIVE BACK THEN DRIVE HOME IF I WOULD HAVE THE NEW TRANSMISSION. I GAVE MY BEAUTIFUL CAR TO THEM FOR 1500.00. I BOUGHT ANOTHER 2015 LACROSSE. I HAD TO UNLOAD A FULL CAR INTO THE NEW ONE. EXTREMELY FRIGHTENING SITUATION. I NOW HAVE A 2015 BUICK LACROSSE WHICH I BOUGHT FOR 19,800. JUST SO SHOCKING THAT AN AMERICAN MADE TRANSMISSION WOULD BURN UP AT 89,000 MILES. THE CAR WAS IN MOTION, BUT IN SLOW TRAFFIC ON THE EXPRESSWAY IN NASHVILLE WHEN THE PROBLEM BEGAN. I WILL SEND COPIES OF ALL DOCUMENTS.

    Source: NHTSA WEB SITE