2007 BUICK LACROSSE Complaints

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND A RELAY WAS REPLACED, BUT THE FAILURE CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/9/15 *LN *CN

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHT EXPLODED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

SOMETIMES WHEN I AM DRIVING MY ICON FOR THE AIRBAGS IS ILLUMINATED ON MY DASH, WHICH I SUPPOSE MEANS THAT MY AIR BAGS ARE NOT ACTIVATED. WHEN I WENT TO ANDY MOHR BUICK IN FISHERS, IN. 46038, I QUESTIONED THEM ABOUT IT. AND THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING IT, AND THEY WOULD HAVE TO PUT IT ON THE ANALYZER AND FIND OUT WHAT WAS WRONG AND THAT COULD COST SEVERAL HUNDREDS OF DOLLARS. SO I CALL GM AND THEY PAID FOR IT. I WAS TOLD THAT IT WAS THE PERSONAL BODY MODULE AND WOULD RUN AROUND $1300. I NEW ABOUT THE KEY RECALL AND THOUGHT THAT MIGHT HAVE SOMETHING TO DO WITH IT. SO I WAITED UNTIL BUICK FIXED MY KEY PROBLEM, BUT THE AIRBAG DID NOT GO AWAY. THEN THE NEXT (LIGHT RECALL) CAME UP, WHICH IS STILL NOT REMEDIED SO I DO NOT KNOW IF THAT IS NOT A PART OF THE PROBLEM. SINCE, I BOUGHT THE CAR FROM MY ELDERLY NEIGHBOR, SHE SAID THAT SHE COMPLAINED ABOUT IT SEVERAL TIMES TO THE BUICK DEALER, (ANDY MOHR) AND THEY DID NOT DO ANYTHING. THEY TOLD HER THAT WHENEVER IT HAPPENS TO BRING THE CAR INTO THE DEALERSHIP. WELL, WITH ALL INTERMITTENT PROBLEMS IT IS VERY HARD FOR A PERSON TO GET THE CAR TO THE DEALER WHILE IT IS HAPPENING. AND ALL OF THESE DIAGNOSTIC CHARGES ARE VERY EXPENSIVE. AND IF YOU PAY FOR A REPAIR AND THEN THERE IS A RECALL, YOU NEVER GET YOUR MONEY BACK FROM THE MANUFACTURE. READ SOME OF YOUR COMPLAINTS AND YOU WILL SEE THAT I AM RIGHT, SO THE POOR CONSUMER HAS TO WAIT AND DRIVE AN UNSAFE VEHICLE UNTIL THE SLOW WHEELS OF GOVERNMENT FINALLY MAKE THE MANUFACTURE DO THE RIGHT THING AND FIX THE PROBLEM. I AM STILL WAITING 8 MONTHS FOR THE EXTERIOR LIGHTING REPAIR. DOES SOME ONE HAVE TO BE KILLED BEFORE WE GET ACTION.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT 30 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE HIGH BEAMS HAD TO BE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,850.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HEADLIGHT SENSOR MODULE WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ON JULY 20 I FILED A REPORT WITH THE IOWA ATTORNEY GENERAL. I NEXT RECEIVED A LETTER DATED JULY 27 FROM THE IOWA ATTORNEY GENERAL THAT ALL MY INFORMATION HAD BEEN SENT TO THE NHTSA. TODAY I CHECKED WITH THE NHTSA TO GET AN UPDATE ON WHAT IS HAPPENING. THEY SAID THAT THEY DO NOT HAVE ANY RECORD ON MY PROBLEM. I CONTACTED THE IOWA ATTORNEY GENERAL OFFICE AND THEY ASSURED ME THAT EVERYTHING WAS FORWARDED ON JULY 27 TO THE NHTSA. I AM WANTING TO KNOW WHAT THE LATEST STATUS IS AND CURRENT INFORMATION. [XXX] [XXX] SANBORN, IA. 51248 [XXX] HOME [XXX] CELL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB