2010 BUICK LACROSSE Complaints

GM 3.6 L VVT TIMING CHAIN ISSUE I WAS DRIVING OUR '10 BUICK LACROSSE (WITH 65,340 MI) ONE EVENING AND THE CAR'S FRONT END BEGAN TO SHAKE AND THE ENGINE STARTED TO POWER DOWN, AND DID SO FOR ABOUT 5-10 SECONDS. IT THEN RAN NORMAL FOR ABOUT 75 YARDS AND THE DISPLAY SHOWED LOW ENGINE POWER MESSAGE WITH THE EXCLAMATION POINT. I PULLED OFF ON A SIDE STREET AND SHUT THE VEHICLE OFF. I TRIED TO RESTART IT, BUT IT WOULD NOT FIRE. I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THE NEXT DAY THAT I NEEDED A NEW MOTOR THAT WOULD RUN $6800. I HAD THE VEHICLE TOWED BACK HOME AND WHILE CALLING AROUND TO DIFFERENT DEALERSHIPS FOR ENGINE QUOTES, I FOUND A DEALERSHIP THAT ASKED ME IF THEY COULD TAKE A LOOK AT IT. I TOLD THEM WHAT HAPPENED AND THY RIGHT AWAY SAID IT DID NOT SOUND LIKE MY ENGINE NEEDED TO BE REPLACED. THEY TOWED THE VEHICLE TO THEIR DEALERSHIP AND DISCOVERED THE TIMING CHAIN NEEDED TO BE REPLACED AND THAT WHEN IT BROKE, IT DAMAGED THE REAR VALVES AND ONE OF THE HEADS. THE TOTAL COST WAS ABOUT $3250. I CALLED GM CUSTOMER CARE AND THEY WILL NOT OFFER ANY HELP ON THE REPAIRS.

DRIVER SEAT MOVES OUT OF POSITION BY ITSELF,I JUST HAD THE STABILI TRAK LIGHT COME ON WHICH IN TURN SHUT OFF MY ABS I HAD REPLACED THE BAD BEARING TODAY BUT WAS TOLD THE OTHER 3 WILL NEED IT ALSO AS THIS BEARING IS A DEFECTIVE PRODUCE AND SHOULD HAVE BEEN RECALLED AS THEY FALL APART SHUTTING OFF YOU ABS SYSTEM.THIS IS NOT A CHEAP VEHICLE TO PURCHASE I ALSO HAD TO REPLACE MY ALL WHEEL DRIVE PUMP WHICH WAS VERY COSTLY I BELIEVE GM SHOULD RECALL THE WHEEL BEARINGS ON THESE VECHILES BEFORE SOMEONE GET HURT! I LIKE GM BUT YOU HAVE DROPPED THE BALL ON THIS ONE!!

OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LANE HIGHWAY THAT HAD NO SAFE PLACE TO PULL OFF THE ROAD. THE CHECK ENGINE LIGHT ALSO CAME ON AND STAYED ON THRU THE REST OF MY DRIVE. TWO DAYS LATER, THE DRIVE HOME WAS INCIDENT FREE & THE CHECK ENGINE LIGHT WAS GONE. ON 3/22/16 I TOOK THE CAR TO A GM DEALER; SHOWED THE SERVICE TECH A VIDEO OF THE EVENTS HAPPENING AS I WAS DRIVING AND A LETTER I GOT FROM GM REGARDING A POSSIBLE THROTTLE SENSOR PROBLEM THAT CAUSES REDUCED POWER AND MALFUNCTION INDICATOR LAMPS TO APPEAR. THE GM DEALER TECH SAID MY CARS PROBLEMS HAD NOTHING TO DO WITH GM'S LETTER AND HE WAS 90% SURE MY FUEL INJECTOR NEEDED REPLACING. I TOOK THE CAR TO MY PERSONAL AUTO MECHANIC FOR 10+ YRS, WHO WORKS FOR A VERY REPUTABLE COMPANY, FOR A SECOND OPINION. SINCE THE CODES HAD BEEN CLEARED BY THE DEALERSHIP SERVICE DEPT AND THE CAR CHECKED OUT OK MY MECHANIC SAID TO DRIVE IT AND BRING IT BACK IF THE PROBLEMS OCCURRED AGAIN. IT RECENTLY STARTED HAPPENING AGAIN & MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE CAR TO MY MECHANIC WHO FOUND MULTIPLE CODES FOR ECM & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES. HE DROVE THE CAR AND EXPERIENCED WHAT I WAS EXPLAINING WAS HAPPENING. MY MECHANIC COULDN'T PINPOINT THE PROBLEM BUT SAID THERE WAS NO PROBLEM WITH THE FUEL INJECTION SYSTEM; THAT IT'S ELECTRICAL. HE SUGGESTED WE TAKE THE CAR TO ANOTHER BUICK DEALER TO HAVE IT CHECKED OUT. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE PROBLEMS WILL START HAPPENING.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT WHEN THE FUEL TANK WAS HALF FULL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THREE DAYS AGO, WHILE ON A TRIP FROM THE WEST COAST OF FLORIDA TO THE EAST COAST OF FLORIDA; AND WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE WARNING BELLS STARTED DINGING AND THE MESSAGES: SERVICE STABILITRAK, ABS, AND PARK ASSIST OFF KEPT FLASHING OFF AND ON; THE CAR BEGAN JERKING AND LOSING ENGINE POWER; THE TACHOMETER, SPEEDOMETER, AND TEMPERATURE GAUGES WERE JUMPING AROUND ALL OVER THE PLACE; AND THE CHECK ENGINE LIGHT CAME ON. (A VIDEO OF WHAT OCCURRED WAS TAKEN TO SHOW AS PROOF). I MANAGED TO PULL OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF AND SAT FOR SEVERAL MINUTES, THEN STARTED THE CAR AGAIN. LESS THAN A MINUTE AFTER I GOT BACK ON THE HIGHWAY, THE SAME EVENTS OCCURRED AGAIN. AFTER AT LEAST 30 MINUTES OR MORE OF THE CAR CONTINUING TO MALFUNCTION WHILE DRIVING; IT SUDDENLY STOPPED GIVING ME WARNING SIGNALS AND ENGINE POWER SEEMED TO STABILIZE; HOWEVER, THE CHECK ENGINE LIGHT REMAINED ON. ONCE I REACHED MY DESTINATION, I DIDN'T USE THE CAR FOR TWO DAYS. MY RETURN TRIP HOME, WHICH WAS APPROXIMATELY 140 MILES, WAS UNEVENTFUL; HOWEVER, THE VERY NEXT MORNING ON MY WAY TO WORK, WHILE SITTING IN TRAFFIC ON THE EXPRESSWAY, THE WARNING BELLS SUDDENLY STARTED RINGING AGAIN, AND THE SERVICE STABILITRAK AND ABS LIGHTS CAME ON. FORTUNATELY I WAS ABLE TO MAKE IT TO WORK AND CALLED THE BUICK DEALER TO BRING MY CAR IN TO HAVE IT CHECKED. IN THE PAST FEW MONTHS, THIS PROBLEM HAS OCCURRED 3 TO 4 TIMES, BUT EACH TIME ONLY LASTED MOMENTS AND NEVER TO THE EXTREME THAT IT DID . I RECEIVED A LETTER FROM BUICK ABOUT 3 MONTHS AGO THAT PERTAINED TO SUCH ISSUES AND LOSS OF ENGINE POWER; AND THE LETTER STATED THAT THE CAR SHOULD BE TAKEN TO THE BUICK DEALER AND REPAIRED AT NO COST. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED IMMEDIATELY.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A SMALL CRACK THAT WAS EXPANDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. CAUSES OF FAILURE : BODY FLEX AS TOLD TO ME FROM AUTO SHOPS. AUTO GLASS SHOPS. DEFECT FROM FACTORY / GENERAL MOTORS . UPDATED 04/26/16*LJ UPDATED 05/23/18*JB

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE MALFUNCTION AND THE ENGINE POWERING DOWN INDICATOR ILLUMINATED. THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE STARTED BUT THE ENGINE MALFUNCTION INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,739.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15*LJ

THE CHROME IS PEELING OFF THE INTERIOR DOOR HANDLE ON THE DRIVERS FRONT DOOR, CAUSING A RAZOR SHARP EDGE, THAT CUTS MY FINGER. IT IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED