2011 BUICK LACROSSE Complaints

POTENTIAL FATAL SAFETY HAZARD WITH DOOR LOCK PULL TOGGLES WHEN AN ACCIDENT DISABLES THE BATTERY. IN NORMAL OPERATION, THE ELECTRICAL SYSTEM ALWAYS RETRACTS THE DOOR PULL TOGGLES COMPLETELY INTO THE TOP OF THE DOOR DURING ANY SHIFT OF THE VEHICLE OUT OF PARK. THE PULL TOGGLE DISAPPEARS COMPLETELY INTO THE DOOR WITH NO PORTION EXPOSED. IF THE VEHICLE BATTERY IS DISABLED, AS IN MINOR CRASH, THE ELECTRIC WINDOWS CANNOT BE OPERATED AND THE DOOR CANNOT BE OPEN MANUALLY. THE OCCURPANT IS LOCKED WITHIN THE VEHICLE UNTIL A WINDOW IS BROKEN OUT. THERE IS SIMPLY NO WAY TO OVERRIDE THE ELECTRIC SYSTEM TO EXIT THE VECHILE. PULLING THE DOOR HANDLE DOES NOT OVERRIDE THE ELECTRIC DOOR LOCKS. A SIMPLE FIX WOULD MERELY BE TO MAKE THE PLASTIC PULL TOGGLES 3/4 IN. LONGER SO THAT SOMONE CAN GRAB THE TOGGLE AND PULL IT TO THE UNLOCKED POSITION EVEN THOUGH THE VEHICLE HAD BEEN ELECTRICALLY LOCKED.

ENGINE SUDDENLY STOPPED WHILE BEGINNING TO EXIT FROM AN EIGHT LANE HIGHWAY (680). COULDN'T RESTART. HAD CAR TOWED TO DEALERSHIP. THEY REPLACED MY BATTERY FOR $361.77, IN ORDER TO START THE CAR AND DIAGNOSE THE PROBLEM. THEY CALLED THE NEXT DAY TO INFORM ME THAT I NEEDED A NEW ENGINE...FOR $9000.00!!! ON A CAR THAT WAS WELL MAINTAINED, WITH 60,000 MILES???? TOWED THE CAR TO MY MECHANIC WHO TOLD ME THAT THE A FAULTY SEAL CAUSED A ROD TO BREAK, AND THAT CAUSED THE ENGINE DAMAGE. HAD A NEW ENGINE INSTALLED FOR ABOUT $6000.00. I BELIEVE THAT GM IS RESPONSIBLE FOR THE FAULTY SEAL, AND THE POTENTIAL DAMAGE TO PROPERTY AND LIFE WHICH WOULD CAUSE A VEHICLE TO SUDDENLY STOP RUNNING...CAUSING THE BRAKES AND THE POWER STEERING TO STOP.

I HAVE ISSUES WITH MY DEFROST SYSTEM IN MY 2011 BUICK LACROSSE WHICH IS CAUSING VISIBILITY ISSUES (SAFETY) WHEN I DRIVE. SEVERAL TIMES I HAD TO PULL OFF THE ROAD, ROLL DOWN MY WINDOWS AND TRY TO GET MY WINDSHIELD TO DEFROST SO I COULD SEE TO DRIVE. I LOOKED UP RECALLS ON CARS.COM AND NOTICED THAT THERE WAS A RECALL ISSUED IN MARCH 2011 FOR 2011 BUICK LACROSSE MODELS FOR THE ECC MODULE DESCRIBING THE EXACT SYSTEMS MY CAR IS HAVING. I CALLED THE BUICK 1-800 NUMBER TO INQUIRE ABOUT THE RECALL AND THE REPRESENTATIVE STATED THAT MY PARTICULAR VIN# WAS NOT ON THAT RECALL LIST BUT I COULD TAKE IT TO A DEALERSHIP FOR A DIAGNOSIS AND FOR REPAIRS AT MY EXPENSE. I EXPLAINED TO HER THAT I COULD NOT UNDERSTAND WHY IF MY CAR IS HAVING THE EXACT SAME ISSUES AS THE RECALL IS STATING WHY WOULD MY CAR NOT BE UNDER THE RECALL NOTICE. SHE STATED THAT IT WAS PROBABLY MANUFACTURED AT A DIFFERENT PLANT AND NOT AT THE PLANT WHICH RECALLS WERE ISSUED. MY QUESTION IS "IF I AM HAVING THE SAME EXACT ISSUES AS DESCRIBED IN THE RECALL FOR THE 2011 BUICK LACROSSE MODELS THAN WHY DO I HAVE TO PAY TO HAVE THE PROBLEM DIAGNOSED AND FIXED?" I BELIEVE THAT BUICK SHOULD TAKE RESPONSIBILITY AND CONTACT A DEALERSHIP TO HAVE MY CAR DIAGNOSED AND THEN IF IT IS DETERMINED THAT THIS IS THE SAME PROBLEM AS THE RECALL THEY SHOULD PAY FOR THOSE REPAIRS AS WELL. THIS HAS BEEN AN ON-GOING ISSUE SINCE I PURCHASED THE CAR (USED) IN OCTOBER 2014

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE HVAC SYSTEM FAILED AND THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE LOCAL DEALER (HIGH PERFORMANCE BUICK GMC, LOCATED AT 1985 CALIFORNIA AVE SW, CAMDEN, ARKANSAS) THAT THE ECC PANEL NEEDED TO BE REPLACED AND THE ECC MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 07/13/17*LJ *CN

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, AN 18 WHEELER TRUCK MERGED OVER AND SMASHED THE CONTACT'S VEHICLE AND ANOTHER VEHICLE INTO THE METAL GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD INJURY, BACK PAINS, AND LEG PAINS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY TOWED THE VEHICLE. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. A DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO AIR BAG RECALL. THE CONTACT WAS TO REACH OUT TO THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THIS VEHICLE STALLS/CUTS OFF WHILE DRIVING. IT CAN OCCUR WHILE DRIVING OR TAKING OFF FROM A STAND STILL. IT MAINTAINS A STORED HISTORY CODE P0014 AND AFTER SERVICE WILL REAPPEAR. ESPECIALLY DANGEROUS WHILE DRIVING IN THE NATIONAL CAPITAL AREA. BUICK HAS A NOTICE ABOUT THE ENGINE CONTROL MODULE AND THAT HAS TO BE REPROGRAMED FOR THAT VEHICLE MODEL AND MY VIN NUMBER FALLS WITHIN THAT BULLETIN. THE PROBLEM IS THAT IT DOESN'T WORK AND THE VEHICLE SHUTS OFF AT A MOMENTS NOTICE. RIGHT NOW I'M AFRAID THAT MY LIFE OR SOMEONE ELSE IS IR REAL DANGER. UNFORTUNATELY I'M NOT THE ONLY ONE. WHILE SEARCHING FOR A SOLUTION I FOUND NUMEROUS OWNERS WITH THE SAME PROBLEM/ SAME COMPLAINT. I HOPE IT DOESN'T TAKE THE LOSS OF LIFE TO ADDRESS THIS ISSUE.

TAKATA INFLATORS: MY AIRBAG LIGHT HAS BEEN ON FOR ALMOST 2YEARS AND I SEE THAT IS A RECALL ON AIRBAGS FOR THE 2011 BUICK

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SKIDDED AND THE CONTACT LOST CONTROL OF THE VEHICLE THE STABILITRAC AND ABS WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE REDUCED POWER WARNING INDICATOR ALSO ILLUMINATED. IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE SENSOR IN THE REAR DRIVER SIDE WHEEL HUB THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. THE CONSUMER FEELS THE VEHICLE SHOULD BE INCLUDED IN A RECALL. UPDATED 07/25/2017*JS

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FUEL FROM UNDER THE HOUSING UNIT. WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, IT WOULD JERK AND HESITATE BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

MY VEHICLE A 2011 BUICK LACROSSE CXL 2.4L ENGINE RPO LAF. I HAVE A PROBLEM WITH THE ENGINE MAKING NOISE DUE TO BALANCE SHAFT CHAIN SPECIAL COVERAGE RECALL 12313 WHERE BACK THEN THEY INCLUDED IN THE RECALL THE BALANCE SHAFT CHAIN, TENSIONER, AND ALSO THE ENGINE MOUNT HIGH PRESSURE FUEL PUMP, THEN TO SAY THIS BULLETIN HAS BEEN REVISED TO REMOVE SPECIAL COVERAGE ADJUSTMENT FOR THE FUEL PUMP THAT IS NOW INCLUDED IN VOLUNTARY EMISSIONS RECALL 43180. UPDATES HAVE BEEN MADE TO THE PART INFORMATION, SERVICE PROCEDURE, AND WARRANTY TRANSACTION INFORMATION SECTIONS. PLEASE DISCARD ALL COPIES OF BULLETIN 12313B. CAME THE REVISED 12313B AND NOW AS OF SEPTEMBER 2016 REVISED AGAIN TO 12313C. WHEN YOU LOOK AT THE 43180 IT DOES NOT INCLUDE THE 2011 BUICK LACROSSE WITH THE SAME ENGINE RPO LAF. I'VE CALLED GM VARIOUS TIMES AND SPOKE EVEN TO THE GM DEALER, MY CAR WAS EVEN AT THE DEALER SITTING THERE FOR WEEKS TO ONLY SAY IT'S NOT COVERED THAT I HAVE TO WAIT FOR IT TO GET RECALLED. MY VEHICLE HAS THE SAME EXACT SYMPTOMS, THE OIL SMELLS LIKE GAS, AND I CAN'T SHUT OFF THE VEHICLE, IT STAYS RUNNING AND THE ONLY WAY TO SHUT IT OFF IS PUTTING IT ON DRIVE THEN SHUTTING IT OFF. ALL THIS DUE TO ON SOME 2010-2011 MODEL YEAR BUICK LACROSSE, CHEVROLET EQUINOX, AND GMC TERRAIN; AND 2011 MODEL YEAR BUICK REGAL VEHICLES, EQUIPPED WITH A 2.4L ENGINE (LAF), THE CHROME LAYER ON THE BALANCE CHAIN PINS MAY WEAR, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE, AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. THIS IS CAUSING THE ENGINE TO NOT RUN RIGHT AND A HARD TIME TO ACCELERATE GM CASE # 8-2573359821