2012 BUICK LACROSSE Complaints

View complaints related to 2012 BUICK LACROSSE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2012 BUICK LACROSSE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK LACROSSE
    - COOS BAY, OR

    SOMETIMES WHILE CORNERING, ALMOST ALWAYS A RIGHT CORNER, MY CAR WILL ACT LIKE ANTI SKID IS ENABLED...I LOSE POWER AND SLOW WAY DOWN,, THEN MY CAR SPEEDS BACK UP ON ITS OWN, IT DOES IT WHILE ENGAGED TO ANTI SKID OR NOT. WHEN I PUT BRAND NEW TIRES ON, IT QUIT DOING IT, BUT IT'S DOING IT AGAIN. I HAVE HAD THIS CAR INTO THE DEALER WITH THIS COMPLAINT ABOUT 3 YEARS AGO...NO ISSUES OR RECALLS WERE ON FILE AT THAT TIME. THIS REAR TOE LINK RECALL IS WHAT MY CAR IS MIMICKING, BUT MY VIN # IS NOT LISTED.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - BELLEVUE, NE

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE LOW BATTERY SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON HIS OWN INSPECTION, HE ATTACHED THE VEHICLE TO A CODE READER AND NO DEFECTS WERE DISCOVERED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - FORT WORTH, TX

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT BOOSTED THE BATTERY AND DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE. THE CONTACT REPLACED THE BATTERY AND THE WARNING LIGHT DISAPPEARED. THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN WITH THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER BOYFRIEND'S RESIDENCE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND WAS INFORMED THAT AN UNKNOWN ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED 2 WEEKS LATER, THE SERVICE BATTERY CHARGING SYSTEM WARNING LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER HILEY BUICK GMC OF FORT WORTH LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116, (817) 349-6235, WHERE IT WAS DIAGNOSED WITH NEEDING A GENERATOR MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,460.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - CEDAR RAPIDS, IA

    WHILE DRIVING ON A CITY STREET AT 20 MPH THE ENGINE STARTED KNOCKING AND THE SERVICE CHARGING SYSTEM LIGHT CAME ON. A FEW MINUTES LATER AS I WAS BACKING INTO A PARKING SPOT IN A PARKING LOT AT WORK THE CAR SHUT OFF AND WOULD NOT RESTART. I HAD THE CAR TOWED HOME AND A MECHANIC LOOKED AT IT AND SEEN THAT THE ENGINE WAS HYDRO-LOCKED WHICH HE WAS ABLE TO UNLOCK. AFTER CHECKING THE SPARK PLUGS, COILS, VALVE COVER, TIMING, OIL, COOLANT, ALTERNATOR, STARTER, BATTERY, FUSE BLOCK AND WIRING HARNESS, THE PLUGS NEEDED REPLACED, THERE WAS METAL SHAVINGS IN THE OIL AND SOME TYPE OF FLUID IN SOME OF THE SENSOR PLUGS ON THE MOTOR. AFTER REPLACING THE PLUGS AND OIL AND OIL FILTER AND CLEANING OTHER COMPONENTS I WAS DRIVING THE CAR TO THE STORE AND THE MALFUNCTION LIGHT CAME ON ALONG WITH SERVICE CHARGING SYSTEM AND SERVICE STABILITY TRAK I STOPPED AT AUTOZONE TO HAVE THEM SCAN THE ENGINE AND THE CODE CAME BACK WITH MALFUNCTION WITH SPARK PLUG #3 SO I BOUGHT A NEW PLUG AND ON THE WAY HOME ABOUT 10 MINS AFTER LEAVING AUTOZONE THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF THE ROAD. MY MECHANIC CAME AND WE WERE ABLE TO GET IT TO RESTART AND GET IT BACK HOME WHICH WAS ONLY A FEW BLOCKS. AFTER DOING ANOTHER TUNEUP AND GETTING IT TO DRIVE AGAIN 2 BLOCKS FROM MY PLACE A ROD WENT RIGHT THROUGH THE FRONT BOTTOM OF THE ENGINE BLOCK WHICH THEN REQUIRED FOR A NEW ENGINE. I CALLED GM, BUICK, THE CAR LOT I GOT THE CAR FROM AND EVERYONE SAID THERE WAS NO LONGER A WARRANTY ON THE VEHICLE SO THE ONLY CHOICE I WOULD HAVE WAS TO PAY $10,000 FOR A NEW ENGINE NOT INCLUDING LABOR PRICE. MY CAR INSURANCE DIDN'T COVER MECHANICAL FAILURES EITHER SO I WAS STUCK WITH A $30,000 CAR THAT WASN'T DRIVABLE. CAUSE IS UNKNOWN. I BOUGHT THIS CAR IN JAN. 2015 WITH 31,000 MILES ON IT AND THIS HAPPENED IN NOV 2015 WITH 40 SOME THOUSAND MILES ON IT. ROUTINE MAINTENANCE WAS KEPT UP TO DATE ALSO.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - CHICAGO, IL

    VEHICLE CUTS OFF AFTER DRIVING FOR ABOUT AN HOUR AND A HALF OR TWO AFTER IT GETS HOT FROM DRIVING. THEN HAVE TO WAIT A WHILE LIKE 10 15 MINUTES FOR EVERYTHING TO COOL DOWN AND IT WILL START BACK UP AGAIN NO PROBLEM. DRIVE 5 MINUTES MORE SHUTS DOWN REPEATEDLY. WHEN IT SHUTS DOWN THE DASHBOARD DISPLAYS SERVICE STABILITRAK CONTROL AND SERVICE ANTI THEFT DETERRENT SYSTEM. NOTE. I'VE PUT A NEW STARTER ON. A NEW THROTTLE BODY. MASS AIRFLOW SENSOR. UPSTREAM OXYGEN SENSOR. CHANGED THE OIL, CHECKED WIRES. CHANGED THE CABIN AIR FILTER. STILL NOT FIXED. NO SERVICE ENGINE LIGHTS WHAT SO EVER. SERVICE STABILITRAK AND ANTI THEFT IS ALL IT'S SHOWING.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - FAIRFAX, VA

    SOMETIMES CAR IS DEAD IN THE MORNING, UNABLE TO JUMPSTART, 1 HOUR LATER CAR STARTS RIGHT UP, DRIVES FINE FOR A WHILE THEN DIES, HAS DIED WHILE WAITING AT A STOP SIGN. I HAVE TAKEN IT TO TWO AUTO SHOPS INCLUDING THE DEALER. THE FIRST AUTO SHOP COULD FIND NOTHING WRONG, THE DEALER TOLD ME IT WAS MY BATTERY (WHICH WAS ONLY 1 YEAR OLD). HE REPLACED THE BATTERY BUT MY CAR CONTINUES TO RANDOMLY DIE.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - MT PLEASANT, SC

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE TRAVELING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO RICK HENDRICK CHEVROLET CHARLESTON (1500 SAVANNAH HWY, CHARLESTON, SC 29407) WHERE HE WAS INFORMED THAT THE VEHICLE WAS UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) BUT THAT THE RECALL WAS CLOSED. THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE STARTER. THE STARTER WAS REPLACED. THE CONTACT STATED THAT THE FAILURE PERSISTED DESPITE THE REPAIR. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER. UPON INSPECTION, THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE GENERATOR CONTROL MODULE WHICH THE CONTACT LINKED TO NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). THE CONTACT SPOKE TO A SERVICE MANAGER WHO INFORMED HIM THAT THE DEFECTIVE PART ON HIS VEHICLE WAS NOT REPLACED. THE DEALER REFUSED TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - AUSTINTOWN, OH

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE VEHICLE STALLED WHILE ACCELERATING. THE CONTACT STATED THAT THE SERVICE STABILI-TRAK AND ENGINE POWER REDUCED MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DISCOVERED THAT THE FUEL RAIL PRESSURE SENSOR RANGE WAS DEFECTIVE. SWEENEY BUICK GMC (7997 MARKET ST, BOARDMAN, OH 44512) AND STADIUM GM SUPERSTORE INC (214 W STATE ST, SALEM, OH 44460) WERE CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V404000 (ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - WASHINGTON, DC

    I WAS DRIVING MY CAR DOWN A INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN THE STABILITY TRACK CAN ON MY DASH AND THE CAR FREAKED OUT AND BREAKED REALLY HARD ! I STATED TO SPIN OUT AND THEN A LOUD CRACK THE LOWER CONTROL ARM BROKE ON THE REAR RIGHT SIDE . WE ALMOST REALLY LOST OUR LIVES! THIS IS THE 12 TIME THIS HAS HAPPEN AND THE MECHANICS TELL ME NOTHING IS WRONG THEY CAN SEE!! I'M TAKING IT TO BUICK TO SEE WHAT THEY SAY THIS SHOULD BE RECALLED ASAP! SOMEBODY WILL GET SEVERELY HURT SOON OMG

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - LOUISVILLE, KY

    I WAS DRIVING DOWN A HIGHWAY WHEN OUT OF NO WHERE MY 2012 BUICK LACROSSE HAD AN ENGINE REDUCED SPEED SIGNAL COME ON AND I CHECKED THE MENU TO SEE WHAT IT WAS ABOUT AND IT SAID THE STABILITY TRACK NEEDED TO BE SERVICED AND I GOOGLED WHAT THIS MEANT AND ON GOOGLE, GOOGLE READ THAT OTHER BUICK LACROSSE OF THE SAME YEAR HAD A RECALL WHEN I CALLED ABOUT THE RECALL FOR MY CAR I WAS TOLD THAT MY CAR HASN'T HAD ANY RECALLS WHEN I JUST READ ON GOOGLE THAT THE SAME CAR AND YEAR HAD A RECALL FOR THE SAME PROBLEM. *TR

    Source: NHTSA WEB SITE