2008 BUICK LUCERNE Complaints

LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NEEDS TO BE CORRECTED.

FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO WRONG WITH A BUICK ... NOT RIGHT. $ 1300 LATER STILL WAITING!

I BOUGHT THIS BUICK USED A COUPLE OF MONTH AGO WITH 87K. I'VE SINCE DRIVEN OVER 4K MILES. I BOUGHT THIS CAR BECAUSE IT WAS A BIG TOURING CAR AND I NEEDED SOMETHING RELIABLE AND COMFORTABLE FOR LONGS DAYS ON THE ROAD. SEVERAL HUNDRED MILES AGO IT JUST WOULDN'T START IN THE DRIVEWAY. RESEARCH LED ME TO THE FUSE BOARD. CHECKED THE FUSES AND RELAYS FOUND NOTHING OBVIOUS. CAR STARTED UP A FEW MINUTES LATER. THIS HAPPENED LATER THAT DAY WHEN IN ANOTHER CITY AND THEN A FEW MORE TIMES THAT DAY. ALMOST HAD IT TOWED BUT THEN IT STARTED. NOW, AFTER ALMOST 1000 MILES IT GAVE UP THE GHOST AND I FOUND ONE OF THE TEETH ON THE RELAY BURNED AND THE PLASTIC PARTIALLY MELTED ON THE RELAY HOUSING AND THE FUSE PANEL. WENT TO THE PARTS STORE AND BOUGHT A RELAY REPLACEMENT BUT IT DIDN'T DO ANY GOOD. SHOPPING FOR A MECHANIC NOW. MY THINKING IS I NEED TO GET RID OF IT. I TRAVEL A LOT THROUGHOUT THE SNOW BELTS IN NY STATE AND THIS BOTHERS ME IT COULD HAPPEN ON THE HIGHWAY AND EFFECT CONTROL. AND A FIRE HAZARD. WHY IS GM NOT RECALLING THIS!

THE CAR WAS GARAGED AND HARDLY DRIVEN BY THE PREVIOUS OWNER, AND THE CURRENT MILEAGE IS ABOUT 43,000. SINCE THE BEGINNING OF MY OWNERSHIP THE CHECK ENGINE LIGHT COMES AND GOES RANDOMLY. THE CAR ALSO SAYS ON THE DIGITAL READOUT "SERVICE AIR BAG," PRETTY MUCH ALL THE TIME. I HAVE HAD THREE DIFFERENT MECHANICS SCAN FOR THE ERROR CODES AND THEY COULD FIND NOTHING FOR THEM TO RECOMMEND A NEXT STEP. WHILE I WAS IN WHITE PLAINS, NY, I GOT A NOTICE FOR AN AIR BAG SERVICE RECALL FROM THE DEALER. ALL THEY DID WAS TO PUT AN INSERT ONTO MY IGNITION KEY AFTER A TWO HOUR WAIT. WHEN I ASKED WHAT THIS HAD TO DO WITH THE CHECK AIR BAG LIGHT, THEY SAID, "IF YOU DRIVE WITH A HEAVILY LOADED KEY CHAIN THE PULLS DOWN, THE SERVICE AIR BAG/CHECK ENGINE LIGHTS ERRONEOUSLY COME ON." IT WAS THE MOST STUPID THING I HAVE EVER HEARD, AND I CAN'T BELIEVE THE NHTSA WOULD HAVE ALLOWED THIS SHAM TO PASS AS A RECALL. HAVING READ THE BULLETIN BOARD OF COMPLAINTS I SEE A NUMBER OF COMPLAINTS ABOUT AIR BAGS NOT DEPLOYING AFTER AN ACCIDENT. YOU NEED TO PUT OUT A RECALL---A REAL RECALL--ON THIS VEHICLE FOR THE AIR BAG. PLEASE FEEL FREE TO CONTACT ME. *TR

OUR 2008 BUICK LUCERNE WAS IN THE HOV LANE TRAVELING ON 84 W TOWARD HARTFORD, CT. WITHOUT WARNING - NO WARNING LIGHTS CAME ON - THE CAR STARTED TO DECELERATE. MY DAUGHTER TRIED TO ACCELERATE AND NOTHING HAPPENED; SHE THEN TRIED TO BRAKE TO PULL OVER AND WAS UNABLE TO FREELY TURN THE WHEEL. SHE STRUGGLED TO MOVE TO SAFETY TO THE SHOULDER ON THE SIDE OF THE ROAD BUT THEN FELT THE STEERING WHEEL AND BRAKES LOCK COMPLETELY AS THE CAR STALLED. WHEN SHE ATTEMPTED TO RESTART THE CAR TO MOVE TO SAFETY, THE CAR VIOLENTLY SHOOK. SINCE THE CAR WAS STILL PARTIALLY ON THE HIGHWAY, MY HUSBAND AND I CALLED THE CT STATE POLICE TO REQUEST HELP WHILE MY DAUGHTERS WERE WAITING FOR AAA. WHEN THE TROOPER ARRIVED ON THE SCENE HE CALLED US TO SAY THAT THE CAR WAS PARTIALLY IN THE ROAD AND THAT TWO CRUISERS WERE THERE TO ENSURE THE SAFETY OF OUR DAUGHTERS. THE CAR WAS TOWED TO OUR SERVICE STATION OF 25 YEARS IN SCRANTON PA AND FOUND THAT THE FUEL PUMP RELAY POST HAD OVERHEATED AND MELTED. A DIAGNOSTIC TEST DID NOT REVEAL ANY PROBLEMS EITHER. THE CAR HAD TO BE TOWED ONE WEEK EARLIER TO THIS SAME STATION BECAUSE THE CAR WAS SHAKING VIOLENTLY. AFTER A DIAGNOSTIC TEST REVEALED NOTHING, THEY DETERMINED THAT THE CAR WAS LOW ON FUEL (AND THAT IT WASN'T A FUEL PUMP ISSUE). WE THEN DROVE THE CAR ANOTHER 517 MILES WITHOUT INCIDENT. I HAVE FOUND THAT COMPLAINTS HAVE BEEN FILED WITH BUICK (I HAVE FILED ONE TOO) REGARDING THIS PROBLEM AND THAT FIRES HAVE RESULTED FROM THE OVERHEATING. THESE COMPLAINTS INDICATE THAT SOMETIMES THE CAR STARTS, SOMETIMES IT DOESN'T. I BELIEVE THESE 2 INCIDENTS, ONE WEEK APART, WERE RELATED AND THAT BOTH TIMES, NO WARNING OR DIAGNOSTIC TEST REVEALED A PROBLEM. IF MY DAUGHTER HAD BEEN DRIVING ON THE 4 LANE HIGHWAY LEADING INTO HARTFORD AND THIS PROBLEM OCCURRED, I HAVE NO DOUBT THAT SHE AND MY OTHER DAUGHTER WOULD HAVE BEEN IN A SERIOUS, IF NOT FATAL ACCIDENT. *TR

MY FATHER-IN-LAW HAD THE COMPLAINT THAT HIS CRUISE CONTROL WAS NOT WORKING. I CHECKED THE CAR OVER AND IT WAS WORKING FINE. ON HIS WAY HOME IT QUIT WORKING AFTER ABOUT 75 MILES. ANOTHER CHECK AND ALL WAS FINE. SHORTLY AFTER THAT, I JUST HAPPENED TO BE FOLLOWING HIM AND THE BRAKE LIGHTS CAME ON AND NEVER WENT OFF. I CONFIRMED WITH HIM THAT HIS FOOT WAS NOT ON THE PEDAL. I PUT TOGETHER THAT THE BRAKE LIGHTS WERE COMING ON AND SHUTTING OFF THE CRUISE CONTROL. HE TOOK THE CAR IN AND THEY ADDED BRAKE FLUID. THE CRUISE CONTROL KEPT KICKING OUT. I CAME TO THE CONCLUSION THAT THE BRAKE LIGHT SWITCH WAS EITHER OUT OF ADJUSTMENT OR DEFECTIVE AND WROTE IT DOWN FOR HIS DEALER. IT TURNED OUT THE SWITCH WAS DEFECTIVE AND IT WAS REPLACED. THE CAR HAS 68,000 AND GARAGED. AS A DRIVER YOU WON'T KNOW THE BRAKE LIGHTS ARE ON WITHOUT LOOKING OR FIND THAT THE CRUISE CONTROL WAS NOT WORKING. WITH THE BRAKE LIGHTS PERMANENTLY ON, OTHER DRIVERS CAN'T TELL WHEN YOU ARE ACTUALLY SLOWING DOWN OR STOPPING, AND THAT IS A POTENTIAL RISK FOR BEING REAR ENDED. MY FATHER-IN-LAW TRIED TO BE AWARE OF THIS SITUATION BY ENGAGING THE CRUISE CONTROL WHEN POSSIBLE. AS LONG AS IT WAS WORKING, HE KNEW HIS BRAKE LIGHTS WERE OPERATING AS THEY WERE SUPPOSE TO. HAPPENED ON HIGHWAY AND CITY, MOVING. BRAKE LIGHTS REMAINED ON AFTER STOPPING. EVERYTHING WAS BACK TO NORMAL AFTER AWHILE, I SUSPECT INSIDE TEMPERATURE WAS AT PLAY SOMEWHAT ALSO.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM UNDERNEATH THE FUEL TANK AND ABOVE THE EXHAUST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN READY TO LEAVE WORK THE VEHICLE WOULD NOT START. DETERMINED THE FUEL PUMP WAS NOT OPERATING. REPLACED THE FUEL PUMP AND THE VEHICLE STILL WOULD NOT START. I FOUND THE FUEL PUMP RELAY WAS THE ULTIMATE CAUSE OF FAILURE. AFTER REPLACING THIS RELAY TWO OTHER TIMES I DECIDED TO LOOK FURTHER INTO THE CAUSE. I DISMANTLED THE FUSE BOX TO FIND IT WAS NOT COMPLETE INSIDE. THE FUSE BOX IS FILLED WITH FEMALE TO FEMALE COUPLERS TO CONNECT THE BOTTOM WIRING HARNESS TO THE FUSES. THE FUEL PUMP RELAY SHOULD HAVE FOUR OF THE COUPLERS INSTALLED IN THE FUSE BOX. THERE ARE ONLY THREE INSTALLED. THE MALE PINS ARE LONG ENOUGH TO TOUCH AND MAKE CONTACT. THEY WILL EVENTUALLY OVERHEAT. THIS IS A MANUFACTURING DEFECT AND A FIRE HAZARD; AS MANY PEOPLE HAVE HAD THE ISSUE. BUICK STILL HAS NOT ISSUED A SAFETY RECALL AND REFUSES TO ACTUALLY INVESTIGATE THE REASON THIS IS HAPPENING. THE AVERAGE CONSUMER IS BEING HIT WIT A $400.00 FUSE BOX AND $600.00 FUEL PUMP REPLACEMENT. I ACTUALLY HAVE SINCE INSTALLED MY ORIGINAL FUEL PUMP. THE REPLACEMENT PUMP DID NOT HAVE A SENDING UNIT FOR THE FUEL GAUGE. WHY ARE THE DEALERS REPLACING PROBABLY PERFECTLY FINE FUEL PUMPS. THIS HAS BECOME A RACKET.

ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR

ELECTRIC COMPONENTS OF FUEL DELIVERY SYSTEM SHORT CAUSING FIRE HAZARD. THE FUEL PUMP, FUEL PUMP RELAY, AND UNDER SEAT FUSE PANEL MALFUNCTION CAUSING THE RELAY AND FUSE PANEL TO OVERHEAT AND MELT DOWN. THE HEAT BUILDS WHILE DRIVING OR WHILE STARTING. THIS HAPPENED THREE TIMES IN A WEEK.