2008 BUICK LUCERNE Complaints

DURING DAYLIGHT HOURS THE INSTRUMENTAL PANEL LIGHTS WILL BE DIM OR GO DIM WHILE DRIVING. YOU WILL NOT BE ABLE TO READ ANY INFORMATION ON THE DASH WHEN SUN SHINES ON OR NEAR THE PANEL. DEALER REPLACED PANEL BUT IT DID NO GOOD. WENT BACK TO DEALER BUT HE SAID THEY COULD NOT FIX IT. *TR

I HAVE AN 08 BUICK LUCERNE CXL UNDER WARRANTY. AT TIMES THE INSTRUMENT PANEL LIGHTS ARE SO DIM YOU CANNOT READ THE PANEL WHEN THE SUN SHINES ON THEM A BIT. I TOOK IT TO DEALER AND THEY REPLACED PANEL LIGHT. NO HELP. THEY SAID BUICK WILL NOT HELP THEM. TOOK IT BACK AND EXPLAINED PROBLEM AND THEY SAID YES, YOU AND A THOUSAND OTHERS. I CONTACTED BUICK DIVISION AND THEY FILE MY EMAIL AND GIVE ME A LONG NUMBER. DEALER AGREES IT IS A SAFETY PROBLEM. WHEN DRIVING IN MOUNTAINS I WANT TO KNOW MY SPEED, GEAR I'M IN ETC. IT DON'T HAPPEN ALL THE TIME SO I AM SURE THERE IS A SIMPLE FIX. A SWITCH OR COMPUTER OR SOMETHING SIMILIAR. THANKYOU. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 20 MPH HIS VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED AT NO COST TO THE OWNER. THE FAILURE MILEAGE 13,600. UPDATED 1/28/10 *CN THE CONSUMER STATED UPON ENTERING A HIGHWAY FROM AN ENTRANCE RAMP, AS HE TRIED TO MERGE WITH TRAFFIC, HE DISCOVERED HE WAS UNABLE TO ACCELERATE AND COMPLETELY LOST POWER WITHOUT ANY WARNING OR LIGHTS ON THE DASH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FUEL PUMP MODULE WAS REPLACED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN A TIMELY FASHION. UPDATED 02/03/10.*JB

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN SEVERE RAINY WEATHER CONDITIONS. SUDDENLY, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE DRIVER EXERTED GREATER EFFORT TO TURN THE STEERING WHEEL. THE SPEED WAS REDUCED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE GEAR SHIFT WAS PLACED INTO " NEUTRAL" POSITION AND THEN TO THE "DRIVE" POSITION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. WHENEVER THE VEHICLE WAS IN OPERATION IN RAINY WEATHER CONDITIONS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE WATER SEEPAGE TO THE STEERING SERPENTINE BELT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.

ON MARCH 11, THE ACCELERATOR STUCK ON MY MOTHER'S 2008 BUICK LUCERNE AND SHE JUMPED A RR TIE BARRIER AND CROSSED THE FRONT YARD AND HIT AN OAK TREE AT PERHAPS 30 MPH. SHE THINKS SHE TURNED OFF THE ENGINE IN ATTEMPT TO PREVENT VEHICLE FROM GOING DOWN A STEEP HILL AND INTO THE STREET. SHE'S NOT SURE SHE WAS WEARING A SEATBELT. AIRBAG DID NOT DEPLOY. SHE SUSTAINED SERIOUS INJURY TO HIP AND PELVIS. I DON'T KNOW IF AIRBAG SHOULD HAVE DEPLOYED OR IF IT WOULD HAVE SAVED HER FROM SERIOUS INJURY, BUT I WOULD LIKE AN INDEPENDENT PARTY INVESTIGATE THE BLACK BOX DATA TO SEE WHAT LIGHT COULD BE SHED. *TR

I TOOK DELIVERY OF A 2008 BUICK LUCERNE.LAST YEAR. ALMOST IMMEDIATELY I HAD PROBLEMS. I PROCEEDED UNDER PA. LEMON LAW DUE TO ELECTRICAL ISSUES (ENGINE LIGHT INDICATING A PROBLEM) REPRESENTED BY COUNSEL. I WAS TOLD THE PROBLEM WAS FIXED AND SETTLED FOR A FLAT AMOUNT. SINCE THAT TIME I HAVE HAD ADDITIONAL ENGINE LIGHT ISSUES BUT THIS TIME IT HAS BEEN DIAGNOSED (AND DOCUMENTED) AS A PROBLEM COMPLETELY DIFFERENT THAN THAT WHICH OCCURRED PREVIOUSLY. THE ORIGINAL PROBLEM WAS WELL IN EXCESS OF FIVE TIMES AND CLOSE TO 30 DAYS DOWN TIME. THIS NEW PROBLEM IS NOW ON ITS SECOND OCCURRENCE AND NOW I AM IN RENTAL CAR. I HAVE INFORMED GM AND THE DEALER THAT THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. IT IS A POTENTIAL DEATH TRAP. THE DEALER FINALLY ADMITS TODAY THAT THIS VEHICLE IS DEFECTIVE. HOWEVER, GM HAS TAKEN A POSITION THAT THE FIRST INCIDENT WAS SETTLED THAT THEY REFUSE TO ACKNOWLEDGE THAT THERE IS A NEW & SECOND PROBLEM NOT FIXED BY THE FIRST RECALL. I HAVE EVEN OFFERED TO GIVE THEM THEIR SETTLEMENT MONEY BACK ON THE FIRST OCCURRENCE I AM SO DISGUSTED. THE CAR IS A DANGER NOT ONLY TO MYSELF BUT TO OTHERS THAT I AM ON THE ROAD WITH AS A TRAVEL THE PA TPK. EVERYDAY FOR WORK. GM REFUSES TO LISTEN TO THEIR DEALER WHO NOW ADMITS THAT THIS VEHICLE IS DEFECTIVE AND CONFIRMS A NEW AND SECOND PROBLEM. GM WILL NOT LISTEN TO THEIR DEALER NOR TAKE THIS SERIOUSLY. ONE PROBLEM SOLVED ANOTHER ELECTRICAL PROBLEM (SUPPOSEDLY INVOLVING AN EMISSION SYSTEMS BREAKDOWN) TO GO. CAN SOMEONE AT THE AGENCY PLEASE HELP ME? *TR

DURING FREEZING RAIN OR SNOW CONDITIONS THERE IS A BUILD-UP OF ICE AT THE BASE OF THE WINDSHIELD BELOW THE POINT OF THE DEFROSTERS. HEAT FROM THE DEFROSTER SYSTEM CANNOT REACH THE AREA OF BUILD-UP CAUSING THE WIPERS TO CONSTANTLY PASS OVER THE ICE AND BECOME CLOGGED WITH ICE WHICH IS THEN DRAGGED ACROSS THE WINDSHIELD CAUSING POOR VISIBILITY AND A POTENTIAL DRIVING HAZARD. IN JUST A FEW MILES OF DRIVING IT WAS NECESSARY TO PULL OVER AND SCRAPE THE WINDSHIELD AND CLEAR THE ICE FROM THE WIPERS IN ORDER TO HAVE ADEQUATE VISIBILITY. THIS IS A POTENTIAL SAFETY CONDITION DUE TO THE LIMITING OF VISIBILITY AND THE REPEATED STOPS TO CLEAR THE ICE. *TR

I PURCHASED AN 08 BUICK LUCERNE IN SEPT. OF 08. MY CONCERN DEALS WITH THE ACCELERATOR. THIS MODEL I AM TOLD HAS AN ALL ELECTRONICALLY CONTROLLED ACCELERATOR. I FIND IT ALMOST IMPOSSIBLE TO HOLD AN EVEN SPEED ON THE HIGHWAY AS IT IS CONSTANTLY EITHER SPEEDING UP OR SLOWING DOWN, AND I HAVE NO PERCEPTION OF EVER MOVING THE PEDAL. AT STOP SIGNS/LIGHTS IT WILL SOMETIMES LEAP OUT WITH A "JACK RABBIT" START WHICH WAS TOTALLY UNPLANNED FOR. THIS I FEEL IS A MAJOR SAFETY ISSUE PLUS I ALSO THINK IT HAS A LOT TO DO WITH THE POOR MILEAGE I AM EXPERIENCING. I AM ONLY GETTING 15-23 MPG WHICH IS FAR FROM THE 23-29 I GOT ON MY 05 LASABRE WITH THE SAME ENGINE. I HAVE HAD IT TO TWO DEALERSHIPS AND THEY BASICALLY TELL ME THIS IS ALL ELECTRONIC AND THERE IS NOTHING THEY CAN DO. I FIND THIS ANSWER UNACCEPTABLE AND HOPE THAT YOU CAN POSSIBLY HELP. THANK YOU *TR

DEFROSTER VENTS IMPROPERLY POSITIONED TO KEEP FRONT WINDSHIELD CLEAR IN NEAR ZERO CONDITIONS. WINDOW WIPER BLADES PARK IN AN AREA BELOW THE HEATED PORTION OF THE WINDSHIELD. WIPERS FROZE TO THE WINDOW, DURING THE DELAY IN THE INTERRUPTED OPERATION, WHILE DRIVING IN A SNOW STORM AT 3 DEG. TEMP. WINDOW ACTUALLY BECAME TOTALLY FROZEN OVER AND VISIBILITY BECAME IMPOSSIBLE. ON THE PASSENGER SIDE, ICE ACCUMULATED IN THE WIPER PAVE IN THE LOWER RIGHT CORNER, ABOUT 3 X 6 X 1/4 THICK AND THE WIPER HAD TO NAVIGATE UP AND OVER THIS FROZEN MASS. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE VEHICLE WAS PURCHASED NEW WITH EXCESSIVE SCRATCHES ON THE EXTERIOR PAINT. THE SCRATCHES COVERED THE ENTIRE BODY OF THE VEHICLE. THE SALES REPRESENTATIVE OBSERVED THE DEFECTS DURING THE NEW VEHICLE INSPECTION. IMMEDIATELY, THE AUTHORIZED DEALER COLLISION CENTER INSPECTED THE VEHICLE AND STATED THAT THE SCRATCHES WERE DUE TO FAULTY PAINT WORKMANSHIP. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE EXTERIOR PAINT AND REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS NO REMEDY FOR THE DEFECT ONCE IT WAS REPORTED TO THE DEALER AT THE TIME OF SALE. THE FAILURE MILEAGE WAS 456 AND CURRENT MILEAGE WAS 4,000.