2006 BUICK LUCERNE Complaints

TL*- THE CONTACT OWNS A 2006 BUICK LUCERNE WITH 9,997 MILES. THE DRIVERS SIDE ROOF SUPPORT ARM ATTACHED TO THE SIDE MIRROR OBSTRUCTED VISION WHEN LOOKING TO THE LEFT. THE CONTACT EXPLAINED IT PRESENTS A BLIND SPOT AND NEARLY HIT TWO PEDESTRIANS BECAUSE OF IT. THE CONTACT HAD MADE SEVERAL SEAT ADJUSTMENTS INCLUDING ASSISTANCE FROM DEALER AND HAD BEEN UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGE WERE 9997.*AK UPDATED 02/27/07. *JB

TL*- THE CONTACT OWNS A 2006 BUICK LUCERNE THAT HAD BEEN TO THE DEALER 7 TIMES BECAUSE THE AIR BAGS INDICATOR LIGHT SHOWED THAT AIR BAGS NEEDED TO BE SERVICE. THE DEALER THEY REPLACED THE AIR BAG MODULE AND THE WIRING HARNESS. THE CONTACT STATED THAT THE AIR BAGS INDICATOR LIGHT CONTINUED TO SHOW ON DASHBOARD. *AK UPDATED 2/27/2007 - INTERMITTENTLY THE CRUISE CONTROL WAS INOPERATIVE. *NM

AFTER MY 2006 BUICK LUCERNE CXS SITS FOR AWHILE, 10-12 HOURS, I GET A REALLY BAD VIBRATION OUT OF THE CAR. IT SHAKES THE ENTIRE CAR AS IF IT IS GOING TO FALL APART. AFTER 5-10 MINUTES OF DRIVING IT SMOOTHES OUT A BIT BUT DOESN'T COMPLETELY GO AWAY. MOSTLY NOTICEABLE WHEN ITS COLD OUT. THE DEALER REPLACED THE TIRES WITH THE SAME BRAND AND MODEL, BUT THE VERY NEXT DAY, I HAD THE SAME PROBLEM WITH THE NEW TIRES. I HAVE TALKED TO THE 2 DEALERS, BUICK CUSTOMER SUPPORT, BRIDGESTONE CONSUMER LINE, A FIRESTONE CORP. CENTER, AND BUICK AGAIN, ALL THEY CAN SAY IS THE TIRES WERE MADE THAT WAY AND THERE IS NO DEFECT. NO ONE WANTS TO STAND UP AND TAKE BLAME. NOW I OWN A NEW $42,000 VEHICLE THAT THEY SAY IS NORMAL TO HAVE THIS VIBRATION WITHIN THE FIRST 5-10 MINUTES OF DRIVING, AND NEVER COMPLETELY GOES AWAY. I ALSO NOTICE IT WHEN DRIVING ON CURVED ROADS AT HIGHER SPEEDS, FROM TIME TO TIME THE CAR FLOATS OR SUDDENLY TURNS SLIGHTLY ON ITS OWN WHEN DRIVING AT SPEEDS 50-60 MPH. VERY UNHAPPY, NO CUSTOMER SERVICE ANYWHERE.*JB

BUICK LUCERNE SPEEDOMETER IS IMPOSSIBLE TO READ**CC THE CONSUMER STATED THE SPEEDOMETER WAS IMPOSSIBLE TO READ DURING DAYLIGHT HOURS. WHEN THE CONSUMER DID GET A NEW SPEEDOMETER, THE CONSUMER STILL COULD NOT SEE IT. *JB

WHILE ENTERING A CURVE ON THE EAST -WEST CONNECTOR IN FRANKFORT, KY, MY WIFE LOST CONTROL OF OUR 2006 BUICK LUCERNE. THE SPEED LIMIT WAS 45 AND SHE WAS GOING NO MORE THAN 35-40. SHE WAS UNABLE TO STEER THE CAR AND BRING IT UNDER CONTROL. THE RIGHT FRONT PART OF OUR CAR HIT A GUARDRAIL, SHE THOUGHT THAT SHE WAS ABLE TO BRING IT UNDER CONTROL MOMENTARILY, THEN LOST CONTROL AGAIN. THE CAR SPUN AROUND AND HIT THE CEMENT BARRIER, WHERE THE CAR STOPPED. DAMAGE WAS DONE TO THE RIGHT REAR AND THE RIGHT REAR WHEEL WAS COMPLETELY SEVERED FROM THE VEHICLE. WE HAD NEVER HAD PROBLEMS WITH THE CAR BEFORE, ALTHOUGH SEVERAL DAYS EARLIER, WHEN I DROVE THE CAR, I NOTICED SEVERAL TIMES THAT THE CAR DID NOT SEEM TO RESPOND IMMEDIATELY TO MY CONTROLS. THE CAR HAS BEEN SERVICED REGULARLY AND HAD APPROXIMATELY 18,000 MILES. FORTUNATELY, MY WIFE WAS NOT INJURED AND NO OTHER VEHICLES WERE INVOLVED. WE HAVE APPROXIMATELY $10,000 IN DAMAGES TO THE CAR. OUR PRIMARY CONCERN IS THAT THE WHEEL WAS COMPLETELY SEVERED FROM THE CAR. THE TIRE IS NOT FLAT, BUT THE WHEEL SEPARATED AT THE HUB (I THINK THAT IS THE CORRECT TERM). SINCE THIS IS A NEW CAR (2006 WAS THE FIRST MODEL), WE WONDER WHETHER THERE MAY BE SOME TYPE OF DEFECT? WE CAN'T BELIEVE THAT THE WHEEL WOULD HAVE BEEN COMPLETELY REMOVED FROM THE VEHICLE (INTACT) WHEN SHE WAS NEVER GOING MORE THAN 35-40 AND, MOST LIKELY, SLOWER THAN THAT WHEN SHE HIT THE CEMENT BARRIER. IF NECESSARY, WE CAN PROVIDE A COPY OF THE ACCIDENT REPORT, A LIST OF REPAIRS TO BE MADE ON THE VEHICLE, AND PICTURES THAT WE TOOK OF THE VEHICLE. PLEASE LET US KNOW IF YOU NEED ADDITIONAL INFORMATION. THANK YOU FOR YOUR CONSIDERATION. *JB

I PURCHASED A NEW 2006 BUICK LUCERNE CXL, THE DASH BOARD DATA SHOWING THE SPEEDOMETER, ODOMETER, ETC., IS LIGHTED AT NIGHT AND INCLEMENT WEATHER. ON SUNNY DAYS THE LIGHTS GO OUT, ALL THE ITEMS MENTIONED ARE NOT VISIBLE. IT CREATES A HAZARD SINCE IT IS NOT POSSIBLE TO TELL THE SPEED. MY HUSBAND GOT A SPEEDING TICKET FOR TRAVELING AT 9 MPH ABOVE THE POSTED LIMIT. THE POTENTIAL FOR AN ACCIDENT IS EXACERBATED BECAUSE READING ANY OF THE DATA WHILE DRIVING IS IMPOSSIBLE. ALSO THE PASSENGER'S VIEW OF THESE ITEMS IS OBSCURED SO THAT THE ABILITY TO ACT AS A CO- PILOT IS ELIMINATED. IT SEEMS TO ME THAT THE DEVICE THAT TURNS THESE LIGHTS OFF COULD BE MODIFIED TO KEEP THEM LIT. I ENTERED A COMPLAINT THE SAME WEEK I PURCHASED THE CAR AND NOTHING HAS BEEN DONE, NOR CAN I GET ANY INFORMATION FROM BUICK TO INDICATE THEY ARE WORKING ON A SOLUTION. *NM

I CANNOT ADJUST THE DRIVER'S SIDE EXTERIOR MIRROR TO A SAFE POSITION FOR VIEWING PASSING TRAFFIC. I AM 6'2", AND MIRROR CANNOT BE RAISED HIGH ENOUGH OR FAR ENOUGH TO THE LEFT TO SAFELY COVER ADJOINING LANE. DEALER CHECKED SIMILAR MODELS IN INVENTORY; SAID THEY ALL HAVE SAME LIMITATION. I HAVE NEVER HAD A CAR WITH SUCH AN EXTREME LIMITATION ON ADJUSTMENT OF THE OUTSIDE MIRROR FOR THE DRIVER. THIS IS VERY UNSAFE FOR ALL DRIVING CONDITIONS. FAILURE IS CONTINUOUS. *NM

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS DURING THE DAY, THE INTERIOR LIGHTS IN THE VEHICLE DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE INSTRUMENT PANEL WAS WORKING PROPERLY BY THE MANUFACTURER'S DESIGN. THERE WERE NO REPAIRS MADE. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT THERE WERE MANY COMPLAINTS IN REGARDS TO THIS PROBLEM AND THIS MATTER WOULD BE LOOKED INTO. THE MANUFACTURER DID NOT PROVIDE FURTHER ASSISTANCE. THE CONSUMER STATED AFTER THE VEHICLE IS IN THE SUNLIGHT FOR A PERIOD OF TIME, THE DASH LIGHTS DIM, HE IS UNABLE TO READ THE INTRUMENT PANEL, SUCH AS THE SPEEDOMETER AND OTHER INSTURMENTS. UPDATED 12/12/06. *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PLACED IN DRIVE, THE DOORS LOCKED AUTOMATICALLY. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE DOOR LOCKS PERFORMED AS DESIGNED. THE CONSUMER STATED IF HE IS INVOLVED IN AN ACCIDENT, HE OR THE PASSENGERS MAY NOT BE ABLE TO EXIT. THE PASSENGERS WILL NOT BE ABLE TO EXIT UNTIL THE SWITCH IS OPERATED OR PULLS UP THE MANUAL LOCK POST , THEN THEY CAN UNLOCK THE DOOR BY PULLING THE DOOR HANDLE. THE CONSUMER BELIEVES THAT TAKES TOO MUCH TIME AND EFFORT IF IN AN EMERGENCY SITUATION. UPDATED 12/05/06. *JB

EXPERIENCED FRONT END VIBRATION ON DELIVERY. DEALER DID A WHEEL ALIGNMENT BUT A SLIGHT VIBRATION CONTINUED. EVENTUALLY IT INCREASED AND I TOOK IT TO A INDEPENDENT FOR BALANCING AND ROTATION BUT THE PROBLEM PERSISTED. THE DEALER ANALYZED IT AS "DEFECTIVE" TIRES ON THE FRONT AND REPLACED THEM. AS I DROVE HOME THE CAR PULLED TO THE RIGHT. TOOK IT BACK TO THE DEALER AND THEY SWITCHED THE LEFT FRONT TO THE RIGHT AND THE RIGHT FRONT TO THE LEFT AND CLAIMED THAT WOULD FIX THE PROBLEM. THE CAR BEGAN TO SHIMMY AND VIBRATE BADLY. RETURNED TO THE DEALER AND THEY FOUND MY RIGHT FRONT BRAKE DEFECTIVE. AS I LEFT THE DEALER I NOTICED THAT THERE STILL IS A VIBRATION. TRIED FOR 10 DAYS TO HAVE GM TALK WITH THE DEALER BUT THEY CONTINUALLY TOLD ME THEY HAD NOT BEEN ABLE TO REACH THEM. BECAUSE THIS CAR HAD THE DEFECTIVE INSTRUMENT PANEL THAT NO ONE CAN SEE DURING DAYLIGHT HOURS, FRONT END AND BRAKE PROBLEMS I DEEMED THIS BUICK LUCERNE UNSAFE AND HAVE SOLD IT TO A DEALER. *JB