2006 BUICK LUCERNE Complaints

BUICK LUCERNE CX-L, 4 DOOR SEDAN, VIN[XXX] THE SAFETY ISSUE IS THAT THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR CANNOT BE ADJUSTED FOR ME TO SEE CARS IN THE DRIVER'S BLIND SPOT. ALSO CANNOT ADJUST THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR TO GIVE A SAFE VIEW WHEN ENTERING AN INTERSTATE HIGHWAY. I HAVE TRIED ADJUSTING THE DRIVER'S SEAT TO DIFFERENT POSITIONS, OTHER THEN MY PREFERRED POSITION, AND CANNOT OBTAIN A SAFE SIDE VIEW. THE CAR HAS BEEN TAKEN TO TWO DIFFERENT BUICK SERVICE DEPARTMENTS AND WAS INFORMED THAT IT IS WORKING AS DESIGNED AND THAT THERE HAVE BEEN NO SERVICE BULLETINS ADDRESSING THIS CONCERN. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED THAT THE STEERING FEELS LIGHT AND WANDERS EASILY IF NOT PAYING ATTENTION. THE CONSUMER INDICATED THAT HIS HANDS MUST BE ON THE STEERING WHEEL AT ALL TIMES. THE STEERING FEELS AS IF THERE IS NOT ENOUGH POS CASTER. WHILE TURNING IN OR OUT OF DRIVEWAYS THE CONSUMER FELLS A THUMP IN THE STEERING WHEEL. THE DASH GAUGES ARE DIFFICULT TO SEE WHILE DRIVING THE DAYTIME. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND THE MANUFACTURER WAS NOT CONTACTED. UPDATED 8/21/2006 - *NM

DT*: THE CONTACT STATED THAT THE BACKLIGHTING FOR THE INSTRUMENT PANEL DARKENED MAKING IT DIFFICULT TO READ THE DASH GAUGES. THE CONTACT MUST FOCUS ON THE INSTRUMENT PANEL, WHILE TRYING TO READ THE GAUGES SINCE THEY ARE POORLY ILLUMINATED. THE SERVICE DEALER AGREED THERE WAS A PROBLEM AND THE MANUFACTURER WAS CONTACTED. UPDATED 8/16/2006 - THE INSTRUMENT DOSE NOT HAVE A LIGHT THAT ILLUMINATES THE PANEL DURING THE DAY. *NM

PURCHASED 2006 BUICK LUCERNE, JUNE 24,2006 FROM SCOTT BUICK, OF PINELLAS PARK, FL. WE DROVE IT DOWN THE ROAD 4 MILES AND TURNED BACK TO RETURN IT TO DEALER . THE STEERING WAS PULLING TO THE RIGHT REAL BAD. DEALERS SERVICE DEPT CHECKED THE MECHANICS OF THE STEERING AND COULD FIND ANY REASON FOR THE PULLING TO THE RIGHT. RELEASED IT TO US ON JUNE 26,AND AFTER A COUPLE MILES DOWN THE ROAD WE PROMPTLY RETURNED AGAIN TO THE DEALER. THEY LOOKED FOR A GM BULLETIN REGARDING THIS PROBLEM THIS TIME, THEY SERVICED IT ACCORDING TO THE BULLETIN SPEC'S, ON THE 28TH. THAT DID NOT CORRECT THE PROBLEM TOTALLY THIS MAKES 3 TIMES IT WAS IN SERVICE FOR THIS PROBLEM. THE STEERING PROBLEM STILL EXIST AS OF TODAY JULY 22, 2006 THIS SHOULD BE CONSIDERED A SAFETY PROBLEM WITH THE AUTO. *NM

DT*: THE CONTACT STATED THE STEERING LINKAGE BOLTS DETACHED CAUSING STEERING FAILURE. THE CONTACT ALSO EXPRESSED THE NUTS USED WITH THE STEERING LINKAGE WERE NOT FROM THE FACTORY, THEREFORE RESULTING THE DETACHMENT OF THE BOLTS.

DT*: THE CONTACT STATED, THE BACKLIGHTING FOR THE INSTRUMENT PANEL IS NOT SUFFICIENT ENOUGH TO READ THE INSTRUMENTS IN DAYLIGHT HOURS WHICH TAKES ONES ATTENTION FROM THE ROAD. THE MANUFACTURER WAS CONTACTED. 08/04/06 CONTACT CALLED BUICK CUSTOMER SERVICE 7-18-06, THEY SAID THERE WAS A PROBLEM BUT PROBABLY WOULD NOT BE CORRECTED UNTIL THE 2007 MODEL VEHICLES CAME OUT. 1-800-521-3300. *TT

DASH BOARD GAUGES ARE NOT VISIBLE IN THE DAY TIME. THEY ARE PROPERLY ILLUMINATED AT NIGHT. CONSULTED DARBY BUICK IN VENICE FLORIDA AND WAS TOLD THERE IS NO CORRECTION. SAFETY DEFECT. *NM

DT*: THE CONTACT STATED, THE BACK LIGHTING FOR THE INSTRUMENT PANEL IS NOT BRIGHT ENOUGH TO SEE THE DISPLAY DURING DAYLIGHT HOURS.

INSTRUMENT PANEL (SPEEDOMETER, GAS GAUGE, TEMP GAUGE TACH) ARE NOT BACK LIGHTED DURING DAYLIGHT DRIVING. WHEN IT IS CLOUDY BUT NOT DARK ENOUGH FOR THE LIGHT SENSOR TO TURN ON THE NIGHT MODE, IT IS DIFFICULT TO SEE THESE INSTRUMENTS AND WHEN YOU HAVE SUNGLASSES ON IT IS IMPOSSIBLE. THIS IS A DRIVING HAZARD BECAUSE YOU DO NOT KNOW HOW FAST YOUR ARE DRIVING OR THE STATE OF YOUR FUEL. THIS IS THE 2006 BUICK LUCERNE. *JB

DT*: THE CONTACT STATED WHILE DRIVING DURING THE DAYLIGHT HOURS THE INSTRUMENT PANEL HAD NO ILLUMINATION. THE INSTRUMENTS WERE UNABLE TO BE SEEN WITHOUT PROPER ILLUMINATION. THE MANUFACTURER DETERMINED THIS WAS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 07/25/06. *JB