2009 BUICK LUCERNE Complaints

A PIECE TO THE FUSE BOX UNDER BACK SEAT HAS MELTED INSIDE OF THE FUSE BOX, WHICH HAS CAUSED THE CAR NOT TO START. THE VEHICLE IS NOW IN FRONT OF MY HOME, SITTING. BUICK HAS NO RECALL BUT YET THIS KEEPS HAPPENING.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 10 MPH, A BURNING FUEL ODOR WAS DETECTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME MECHANIC AND THE FUEL PUMP WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

WHEN DRIVING THE CAR DIED AND WOULD NOT START. THE FUEL PUMP RELAY HAD BURNED UP AND SO WE CHANGED THE RELAY, BUT THAT DID NOT FIX THE PROBLEM SO WE WENT AHEAD AND CHANGED THE FUEL PUMP; THIS DID NOT FIX THE PROBLEM. THE FUEL PUMP RELAY SWITCH IS STILL GETTING RED HOT AND NOT SURE AT THIS TIME WHAT IS CAUSING THE ISSUE. HAVING IT LOOKED INTO FURTHER. I AM NOT SURE IF THERE IS A RECALL ON THIS ISSUE OR NOT BUT HAVE SEEN QUITE A FEW PEOPLE HAVING THIS SAME ISSUE,

FUEL PUMP RELAY HEATED UP AND BURNED UP FUSE BLOCK WITCH IS LOCATED UNDER REAR SEAT.FIRE HAZARD. SITS ABOVE GAS TANK. CAR WILL NOT START OR WILL LOSE POWER WHILE DRIVING.LOST STEERING AND BRAKES. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THIS. ALSO IGNITION SWITCH NOT WORKING.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED AND NEEDED TO BE REPAIRED. THE DEALER (MUSSON-PATOUT AUTOMOTIVE GROUP, 214 U.S. 90 FRONTAGE RD, NEW IBERIA, LA 70560, (337)-223-6923) WAS CONTACTED AND REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT AN UNKNOWN SOURCE SHORTED OUT THE RELAY SWITCH. AN UNKNOWN LOCAL DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

MY 2009 BUICK LUCERNE WOULD NOT START IN MY DRIVEWAY ON THE MORNING OF JUNE 8, 2019. THE MILEAGE OF THE VEHICLE IS 109466. THE ENGINE WOULD CRACK BUT NOT START. I FOUND THAT THE RELAY FOR THE FUEL PUMP WAS BURNT WHICH IS LOCATED UNDER THE REAR SEAT IN A FUSE BOX. THIS WAS REPLACED AND THE VEHICLE STARTED AGAIN AND RAN. THAT EVENING AFTER DRIVING APPROXIMATELY 160 MIIES, THE VEHICLE SHUT OFF WHILE TRAVELING AT A SPEED OF 45 MILES PER HOUR. I LOST ALL POWER FUNCTIONS OF THE VEHICLE BUT WAS ABLE TO AVOID HAVING AN ACCIDENT WHILE PULLING OFF THE ROAD. AT THE TIME MY WIFE WAS IN THE FRONT PASSENGER SEAT AND MY MOTHER WAS IN THE REAR SEAT BEHIND MY WIFE. THE FUSE BOX IS LOCATED UNDER THE REAR SEAT BEHIND THE DRIVER. AS LONG AS WE OWNED THIS VEHICLE NOBODY HAS SAT BEHIND THE DRIVER AS I'M 6'3" TALL. THE VEHICLE WAS TOWED TO COUNTRYSIDE AUTO GROUP LOCATED AT N8167 KELLOM RD. BEAVER DAM, WI 53916. THE SERVICE DEPARTMENT THERE REPLACED THE FUSE BOX, REPLACED THE RELAY WITH A LOW PROFILE RELAY, AND TRIMMED THE METAL SEAT BRACKETS SO IT WOULD NOT PUSH DOWN ON THE FUSE BOX. THE TECHNICIAN STATED THAT FROM THE WEIGHT OF PEOPLE SITTING ON THE SEAT PUT PRESSURE ON THE BOX WHICH CAUSED THE RELAY TO SHORT OUT AND FAIL. THE REPAIR COST $647.79 AFTER RESEARCHING THIS PROBLEM I FOUND OUT THIS IS AN ISSUE WITH THE 2009 BUICK LUCERNE AS THERE IS A SERVICE BULLETIN #15-NA-051. IT CLEARLY SHOWS HOW TO CORRECT THIS PROBLEM. MY CONCERN IS THE SAFETY ISSUE RELATED TO THIS PROBLEM IS YOU LOSE COMPLETE POWER FUNCTION OF THE VEHICLE WHICH COULD HAPPEN AT ANYTIME. THERE SHOULD BE A SAFETY RECALL FOR THIS PROBLEM NO MATTER WHAT THE MILEAGE OF THE VEHICLE IS AT TIME OF FAILURE. I WILL INCLUDE A PIC OF THE BURNT RELAY. I WAS NOT RETURNED THE MELTED FUSE BOX.

VEHICLE STALLS OUT WITHOUT WARNING. UNABLE TO START. BURNING SMELL UNDER REAR SEAT (DRIVER SIDE). SERVICE BULLETIN ISSUED BY GM #15-NA-051 (JULY 26, 2016). DESIGN DEFECT CAUSING NO START/STALLING CONDITION BECAUSE REAR SEAT BOTTOM BRACKET PRESSING ON FUEL PUMP RELAY CAUSING FUEL PUMP RELAY TO SHORT OUT (BURN OUT). THIS IS A SAFETY ISSUE WHICH COULD CAUSE SERIOUS INJURY OR DEATH BY CAUSING AN ACCIDENT WHEN CAR STALLS OUT WITHOUT WARNING. GM REFUSES TO ISSUE RECALL. GM SAYS TO TAKE VEHICLE TO LOCAL DEALER AND HAVE REPAIR/MODIFICATION DONE AT OWNERS EXPENSE.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD SHUT OFF AFTER A FEW SECONDS. THE CONTACT MADE APPROXIMATELY THREE ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER (TODD WENZEL BUICK GMC IN WESTLAND, MICHIGAN, 734-721-1144) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX HAD A SHORT, WHICH WAS SENDING THE WRONG SIGNAL TO THE FUEL RELAY DELIVERY PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED AROUND JUNE OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.