2011 BUICK LUCERNE Complaints
View complaints related to 2011 BUICK LUCERNE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2011 BUICK LUCERNE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LUCERNE- IOLA, TX
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,723.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- MONROE TOWNSHIP , NJ
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- MADISON, WI
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT IF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE...UPDATED 09-24-14 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- PENSACOLA, FL
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- PORT ORANGE, FL
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 BUICK LUCERNE- LAFOLLETTE, TN
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- ST. LOUIS, MO
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- SKOKIE, IL
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND NOTICED THAT THE DRIVER'S SIDE VIEW MIRROR WAS OBSTRUCTING HIS VISION WHEN ATTEMPTING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- GREEN BAY, WI
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE DEALER COMPARED THE VEHICLE WITH ANOTHER ONE, AND RECEIVED THE SAME RESULTS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE FAILURE MILEAGE WAS 200. UPDATED 07/13/12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- YORBA LINDA, CA
TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE