2008 BUICK LUCERNE Complaints

CAR WAS STATIONARY FUEL RELAY BURNT OUT. WE REPLACED IT AND NEW ONE WENT OUT. THOUGHT IT WAS FUEL PUMP. REPLACED PUMP AND STILL WOULDN'T CRANK. REALISED THE FUSE BLOCK IS BAD. SAW ONLINE WHERE THIS IS A COMMON ISSUE. WE ARE HAVING A HARD TIME FINDING THE CORRECT BLOCK. ORDERED ONE FROM GM ONLINE AND IT WAS THE WRONG ONE. SENT IT BACK. CAR HAS BEEN DOWN FOR OVER A MONTH. THIS SHOULD BE A RECALL.

IN THE LAST MONTH AND A HALF MY 2008 BUICK LUCERNE HAS BURNED UP SIX FUEL PUMP RELAYS IT KEEPS MELTING THE RELAYS AND THE FUSE BLOCK I BELIEVE THIS TO BE A SAFETY HAZARD AS IT COULD CATCH ON FIRE THIS SHOULD DEFINITELY BE RECALLED

REAR SEAT MAKES CONTACT WITH TOP OF FUSE BLOCK COVER CAUSING IT TO PUSH AGINST FUEL PUMP RELAY CAUSING IT TO OVERHEAT AND BURN OUT. THIS RELAY GETS HEATED TO THE POINT THAT IT COULD PRESENT A FIRE HAZARD. DUE TO THE HEAT IT GENERATES, IT MELTS THE FUSE BLOCK CAUSING IT TO HAVE TO BE REPLACED. BACK SEAT CANNOT SUPPORT WEIGHT OF AN AVERAGE SIZE PERSON. THIS PROBLEM CAUSES THE VEHICLE TO SHUT DOWN AND LOSE POWER RENDERING LOSE OF POWER STEERING AND POWER BRAKES. IT IS UNREPREHENSIBLE THAT GM IS NOT MADE TO CORRECT THIS BLATANT MISTAKE. THIS HAS HAPPENED 4 TIMES AND THE BLOCK HAS BEEN REPLACED BY AUTHORIZED BUIC DEALER.

I RECEIVE A LETTER FROM GM STATING THAT THE REAR SEAT BRACKETS MAY CONTACT THE ELECTRICAL SYSTEM CAUSING DAMAGE INCLUDING FIRES AND DRAINING OF THE BATTER. THE LETTER FURTHER GAVE A VERY NARROW TIME FRAME AS WELL AS CONDITIONS WHERE OWNERS COULD GET REIMBURSEMENT OR REPAIR OF THE PROBLEM WHICH PROHIBITS MYSELF OTHER OWNERS FROM BEING ABLE TO CORRECT THIS DESIGN DEFECT WITHOUT INCURRING SIZABLE REPAIR BILLS. I HAVE REPLACED MY BATTERY TWICE BECAUSE OF THE DRAINING ISSUES. THE VEHICLE CAN NOT STAY DORMANT FOR MORE THAN 2 DAYS BEFORE THE BATTERY DIES. IT IS UNCONSCIONABLE AS WELL AS AN UNSCRUPULOUS BUSINESS PRACTICE TO NOT RECALL THE AFFECTED VEHICLES AND HAVE THE PROBLEM CORRECTED AT NO COSTS TO THE OWNERS. I AM LUCKY THAT IT IS JUST A BATTERY DRAIN, IN SOME CASES THERE HAVE BEEN FIRES AND ENGINE STALLS. THIS IS A POTENTIAL LIFE-THREATENING PROBLEM THAT SHOULD BE CORRECTED BY GM IMMEDIATELY.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FUSE BOX FAILED THREE TIMES IN THREE MONTHS. ALSO, WHILE DRIVING, A BURNING ODOR WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, OPENED THE BACK SEAT OF THE VEHICLE, AND NOTICED THAT THE FUEL FUSE WAS BURNED. THE CONTACT REPLACED THE FUSE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL BOX AND FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT SPOKE WITH MURDOCK HYUNDAI LOGAN (LOCATED AT 3131 MAIN ST, LOGAN, UT 84341, (888) 494-8023) AND THE CONTACT WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING AND REPAIRS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

FUSE BOX UNDER THE SEAT OVERHEATS AND BURNS OUT FUEL PUMP RELAY ALONG WITH THE FUSE BOX. UNSAFE IF IT HAPPENS WHILE DRIVING

I RECEIVED A LETTER IN JANUARY, 2019 REGARDING THIS VEHICLE, STATING THAT THE "VEHICLE'S REAR SEAT BRACKET COULD CONTACT THE VEHICLE'S REAR ELECTRICAL CENTER (REC), WHICH CAN, OVER TIME, DAMAGE ELECTRICAL COMPONENTS WITHIN THE REC ENCLOSURE. IF DAMAGE OCCURS, THE COMPONENTS CAN MELT OR OVERHEAT, WHICH THE CUSTOMER MAY DETECT BY A MELTING ODOR IN THE VEHICLE. DAMAGE COULD ALSO CAUSE THE VEHICLE'S BATTERY TO DRAIN, A NO-START CONDITION, OR A STALL." WE HAVE HAD 2 NEW BATTERIES INSTALLED IN THIS VEHICLE IN RECENT YEARS AND I'VE ALSO SMELLED THE BURNING SMELL THAT THEY ARE REFERRING TO IN THIS LETTER. I TOOK THE VEHICLE TO SHELTON PONTIAC BUICK IN ROCHESTER, MI TO FIND OUT IF OUR CAR HAD BEEN AFFECTED BY THIS CONDITION, AND AFTER EXAMINING THE REC HARNESS, THEY SAID THAT IT HAS BEEN AFFECTED AND NEEDS REPAIR. THEY QUOTED ME $720 TO REPAIR IT. BUICK WAS THE ONE WHO CONTACTED ME REGARDING THIS SITUATION, WHICH IS UNSAFE AND SHOULD BE UNDER A RECALL WITH NO CHARGE TO THE CUSTOMER TO FIX. IT IS A MANUFACTURER'S PROBLEM AND NOT DUE TO WEAR AND TEAR AND I BELIEVE I SHOULD NOT BE CHARGED FOR THIS REPAIR BECAUSE OF THEIR FAULTY DESIGN. I HAVE SPOKEN WITH THEIR CUSTOMER ASSURANCE CENTER MANY TIMES AND HAVE GOTTEN NOWHERE WITH THEM. I ALSO WROTE A LETTER TO NEELIE O'CONNOR, THE EXECUTIVE DIRECTOR OF BUICK'S NORTH AMERICAN CONTACT CENTER AND NEVER RECEIVED A RESPONSE. SHE WAS THE PERSON WHO SIGNED THE LETTER, ALERTING US TO THE PROBLEM. I DO NOT WANT THIS VEHICLE TO BE UNSAFE AS I AM ON THE ROAD A LOT, GOING BACK AND FORTH TO DETROIT FOR CANCER TREATMENTS. IT NEEDS TO BE FIXED AND BUICK SHOULD PAY FOR IT.

2008 BUICK LUCERNE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS TO THE REAR ELECTRICAL CENTER. THE VEHICLE EXCEEDED THE MILEAGE PARAMETERS. *JS

TWICE IN THE LAST TWELVE MONTHS THERE HAS BEEN A SHORT IN THE TAIL LIGHT ASSEMBLY RESULTING IN MY BATTERY GETTING DRAINED. I COULD NOT GET TO MY TOOLS IN THE TRUNK BECAUSE I COULD NOT GET THE ELECTRICAL SYSTEM TO OPEN THE TRUNK AND I COULD NOT OPEN IT MANUALLY. THE SHORT HAS BEEN DUE TO AN ELECTRICAL WIRE BEING PINCHED BETWEEN A WASHER AND THE FRAME WHEN THE TAIL LIGHT ASSEMBLY WAS REPLACED AFTER A BULB WAS REPLACED. IT CAUSED MY CAR TO DIE WHILE RUNNING.