2010 BUICK LUCERNE Complaints

View complaints related to 2010 BUICK LUCERNE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2010 BUICK LUCERNE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2010 BUICK LUCERNE
    - ESCONDIDO, CA

    TL-THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE HEAD RESTRAINTS WERE IMPROPERLY SHAPED. THEY LEANED SO FAR FORWARD THAT HE COULD NOT SIT COMFORTABLY IN HIS SEAT AND WAS HIT IN THE BACK OF THE HEAD WHEN HE TRIED TO SIT BACK IN THE SEAT. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP, THE DEALER SWITCHED THE DRIVER AND PASSENGER HEAD RESTS. HE CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 400. THE FAILURE MILEAGE WAS 40-BK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE