2009 BUICK LUCERNE Complaints
View complaints related to 2009 BUICK LUCERNE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2009 BUICK LUCERNE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK LUCERNE- SAN GABRIEL, CA
WHILE DRIVING IN POURING RAIN, ENGINE STOPPED RUNNING. NO POWER STEERING OR BRAKES. I WAS JUST BEGINNING TO PARK MY CAR IN A PARKING STALL BETWEEN TWO OTHER CARS. THANK GOD I WASN'T TRAVELING FAST AND WAS ABLE TO AVOID HITTING ANOTHER VEHICLE. I COME TO FIND OUT THAT MY FUSE BLOCK MELTED. BUICK/GM TECHNICAL SERVICE BULLETIN TSB TITLE: 15-NA-051 NO START CONDITION- SEAT BRACKET CONTACTING REAR ELECTRICAL CENTER (REC) - (NOV 5, 2015) COST ME $477.39 TO REPAIR. UNBELIEVABLE THAT THERE WAS NOT A RECALL DONE ON THIS PROBLEM
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- WARREN, OH
FRONT DRIVER SIDE INTERIOR DOOR LEVER FRACTURES BECAUSE OF POOR DESIGN AND CORE MATERIAL CHOICE. PLASTIC LEVER CRACKS WHERE IT CONNECTS WITH THE AXLE THAT ACTUATES THE DOOR LATCH. DRIVER IS TRAPPED IN CAR UNABLE TO EXIT WITHOUT ROLLING DOWN A WINDOW AND REACHING FOR THE EXTERIOR HANDLE OR CLIMBING OUT ANOTHER DOOR. GENERAL MOTORS HAS STOPPED SELLING THE PART LEAVING THE CUSTOMER WITH A DIFFICULT CHOICE AND VERY VERY EXPENSIVE REPAIR THAT IS IN ESSENCE NO BETTER THAN THE OEM PART.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- CANTON, NJ
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- WARREN, OH
INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- WARREN, OH
INTERIOR DRIVER DOOR LEVER BROKE AGAIN IN SAME LOCATION. THIS WAS A REPLACEMENT FOR THE OEM PART THAT BROKE IN APRIL. SAME BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE.
Source: NHTSA WEB SITE -
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2009 BUICK LUCERNE- WARREN, OH
DRIVER INTERIOR DOOR LEVER BREAKING OFTEN, PLASTIC COMPONENT AROUND CENTRAL LEVER PIVOT THAT CONNECTS TO LOCK RELEASE CABLE BREAKS LEAVING PASSENGER STRANDED ON INTERIOR. ONLY WAY TO OPEN DOOR IS TO ROLL DOWN WINDOW AND REACH FOR THE EXTERIOR DOOR HANDLE. DRIVER COULD BE TRAPPED IN AN EMERGENCY WITHOUT ABILITY TO ESCAPE RAPIDLY. SHORTAGE OF REPLACEMENT PARTS INDICATES THAT THIS IS A VERY FREQUENT REPAIR ITEM. REPLACEMENT PRODUCT IS OF INFERIOR MATERIALS AND POOR DESIGN. THIS CAR SHOULD BE RECALLED FOR THIS SAFETY DEFECT. PROBABLY AFFECTS SEVERAL YEARS AND MODELS. *TR
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUSE BOX MELTED AND CAUSED THE FUEL PUMP RELAY TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS NO SMOKE OR BURNING ODOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,700. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- BEAUMONT, TX
THE VEHICLE IS LEAKING FUEL DOWN THE SIDES OF THE GAS TANK AND THERE IS POOLING OF FUEL AROUND THE FUEL PUMP ON THE TANK , ALSO ON THIS VEHICLE THE EXHAUST PIPE RUNS IN THE MIDDLE OF THE GAS TANK. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND DIAGNOSED WITH A LEAKING GAS TANK, AFTER HEARING THAT THE VEHICLE WAS TAKEN TO THE GM DEALERSHIP AND DIAGNOSED. THE GM DEALERSHIP IS STATING THAT THE GAS TANK IS CRACKED. THE VEHICLE HAS NEVER BEEN IN A WRECK! THIS IS A SERIOUS SAFETY ISSUE AND THERE SHOULD BE AN INVESTIGATION ON THIS MATTER, AND I ALSO THINK THAT IT IS THE FUEL LINES GOING TO THE FUEL PUMP THAT SITS INSIDE OF THE GAS TANK THAT ARE LEAKING, NOT A CRACK TANK. LEAKING OR CRACKING FUEL TANKS ON VEHICLE SHOULD BE AN AUTOMATIC RECALL. THANK YOU FOR YOUR TIME: *TR
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- CHICAGO, IL
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT REPLACED THE FUEL PUMP RELAY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- CHICAGO, IL
FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND THE POWER STEERING AND ACCELERATION DIED, CAUSING ME TO HAVE NO CONTROL OF THE VEHICLE.
Source: NHTSA WEB SITE