1997 BUICK PARK AVENUE Complaints

WHILE TRAVELING AT 50 MPH GOING DOWN HILL BRAKE PEDAL WAS LOCKED IN PLACE. CONSUMER COULD NOT PRESS BRAKE, AND HAD TO COAST DOWN THE HILL. *AK THE POSSIBLE CAUSE IS BRAKES HEATING THE FLUID AND WAS FIXED BY THE DEALER. *YH

CONSUMER WILL HEAR A LOUD THUMP AND VEHICLE WILL JERK WHEN FIRST STARTING VEHICLE, AND PUTTING IT INTO REVERSE. DEALER CANNOT DETERMINE CAUSE. THEY HAVE CONTACTED A SERVICE ADVISOR, CONSUMER HAS BEEN WAITING FOR THE SERVICE ADVISOR TO RETURN CALL SINCE JANUARY 2000.*AK

00 117 000/GM SHOULDER BELTS: RECEIVED MANUFACTURER'S RECALL NOTICE, INFORMING THAT PARTS WERE AVAILABLE. CONTACTED DEALER(WEST POINT BUICK, HOUSTON, TEXAS, PHONE # 281/493-2000 FOR A APPOIMENT, AND WAS INFORMED THAT PART WERE NOT AVAILABLE. APPOINTMENT WOULD NOT BE MADE UNTIL LATER. CAN NHTSA PROVIDE ANY INFORMATION ON THIS MATTER.*AK

FORNT SEATBELTS TWISTED, ALLOWING WEBBING TO BE JAMMED INTO THE RETRACTOR. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

WHILE TRAVELING INSTRUMENT PANEL DISPLAYED AN OFF TRACK FUNCTION, WITHIN MINUTES VEHICLE LOST POWER, AND CONSUMER WAS LOCKED IN FOR 15-20 MINUTES. DEALER NOTIFIED. BUT, VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP. *AK

SHOULDER BELTS DO NOT WORK PROPERLY FOR A BIG PERSON, BUT WORKS FINE FOR A SMALLER PERSON. MANUFACTURER HAS BEEN CONTACTED. *AK

MY ISSUE IS CONSTANT VIBRATION OF THE VEHICLE AT HIGHWAY SPEEDS. I HAVE REPLACED ALL TIRES, ALL STRUTS, BALANCED NUMEROUS TIMES. BUICK PEOPLE TELL ME ITS THE TIRES. TIRE PEOPLE TELL ME ITS THE DRIVE TRAIN. MEANWHILE, NOTHING GETS DONE EXCEPT I KEEP SPENDING MONEY. I DON'T MIND A PROBLEM NOW AND THEN AS LONG AS SOMEONE RESPONDS TO IT. BUT IN THIS CASE, BASED ON MY OWN EXPERIENCE AND READING ACCOUNTS OF OTHER OWNERS, THIS ISSUE NEVER GOES AWAY. MY GUESS IS NOW THAT I'M OUT OF WARRANTY, GM WILL BE MORE THAN HAPPY TO STICK IT ON THE RACK AT THE GOING LABOR RATE AND MAYBE GET TO THE BOTTOM OF IT. I SEE TSB 833004, WHICH I JUST DISCOVERED, WAS PUBLISHED IN 9/98, LONG BEFORE I WENT INTO SUN BUICK WITH THIS ISSUE, BUT THEY NEVER MENTIONED OR DID ANY OF THE REMEDIATION CALLED FOR IN THAT TSB. WHAT OTHER BUTTONS ARE THERE FOR A CONSUMER TO PUSH?*AK

CONSUMER NOTICED A SMALL OIL LEAK. TOOK VEHICLE TO DEALER. THEY REPAIRED IT. DEALER SAID THAT A GMC BULLENTIN ABOUT OIL PANS ON BUICKS STATED THAT PAN WAS WAVY AND COULD CAUSE AN OIL LEAK. *AK

SEAT BELTS WRINKLE AND JAM INTO RETRACTORS FROM ORDINARY MOVEMENT OF PASSENGER AND /OR DRIVER. THEY BECOME USELESS. CONVERSATIONS WITH DEALERS SERVICE MANAGER STATES THAT IS A "MANIFACTURERS DEFECT" AND NOTHING CAN BE DONE ABOUT IT. DISCUSSIONS WITH MANIFACTURER IS NO HELP. THEY REFER US BACK TO THE DEALER. *AK

CONSUMER TOLD OF MANUFACTURE SERVICE BULLETIN # 9908-50-013 FOR THE REPLACEMENT OF FRONT SEAT BELTS, LOCAL DEALER REPLACED PASSENGER BELT BUT IS RELUCTANT TO REPLACED DRIVER SIDE BELT, THE DRIVER SIDE BELT IS FOLDING AND JAMMING. YH