1997 BUICK PARK AVENUE Complaints
View complaints related to 1997 BUICK PARK AVENUE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 1997 BUICK PARK AVENUE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK PARK AVENUE- LEWISBURG, TN
AFTER 20 MILES OF SMOOTH DRIVING WITH NO INDICATION OF ANYTHING GOING WRONG AND WHILE PULLING INTO THE PARKING LOT OF MY OFFICE MY CHECK ENGINE LIGHT CAME ON, I ALWAYS IMMEDIATELY SHUTOFF MY VEHICLE ANY TIME SUCH THING HAPPENS TO PREVENT ANY DAMAGE TO THE VEHICLE, I PROCEEDED TO WALK INTO THE PARTS STORE NEXT TO MY OFFICE TO GET POWER STEERING FLUID DUE TO THE LOW FLUID LEVEL I HAD, HOWEVER WHEN I TRIED TO TURN OVER THE MOTOR THE MOTOR WOULD NOT TURN. MY MECHANIC TOLD ME IT WAS "HYDROLOCKED" AND THAT THERE IS A COOLANT PASSAGE WHICH IS COMMONLY KNOWN TO LEAK INTO CYLINDER 6 AND LOCKING THE MOTOR REQUIRING THE INTAKE AND GASKETS TO BE REPLACED. THIS HAPPENED LESS THAN 30DAYS AFTER MY VEHICLE PASSED INSPECTION AT A DEALERSHIP. ALSO NOTING THAT THE DEALER WAS TOLD I WAS LOSING ABOUT A GALLON OF COOLANT WEEKLY. A COOLANT ELBOW WAS REPAIRED, THEN TWO DAYS LATER IS WHEN THE MOTOR LOCKED. *TR
Source: NHTSA WEB SITE -
1997 BUICK PARK AVENUE- BURKLEY, MA
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE SHE HEARD A LOUD POPPING NOISE, THEN SHE NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE DEALER NOR THE MANUFACTURER WERE INFORMED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- COLCHESTER, CT
LEAKING GAS TANK THAT WAS MADE OF PLASTIC THAT WAS MADE FOR THIS SPECIFIC 1997 BUICK PARK AVE. ONLY... *TR
Source: NHTSA WEB SITE -
1997 BUICK PARK AVENUE- BEDFORD, OH
1997 BUICK PARK AVENUE WITH A DEFECTIVE ENGINE. DEALER INFORMED THE CONSUMER OF A MANUFACTURER DEFECT WHICH IS ANTI FREEZE LEAKING ONTO THE OIL CHAMBER CAUSING THE ENGINE TO OVERHEAT AND CAUSE A FIRE. *KB THE CONSUMER ALSO STATED THE WATER PUMP LEAKED, WHICH HAD TO BE REPLACED BECAUSE IT LEAKED ONTO THE FAN BELT WHICH CAUSED IT TO BREAK. (CONSUMER WROTE IN ON BEHALF OF HIS AUNT; OWNER OF THE VEHICLE) *JB
Source: CONSUMER LETTER -
1997 BUICK PARK AVENUE- JEFFERSON CITY , MO
TL* THE CONTACT OWNED A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN ACCELERATING WITHOUT DRIVER INTENT. HE THEN ATTEMPTED TO DEPRESS THE BRAKES AND THERE WAS A SLIGHT DECREASE IN SPEED; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO HEARD AN UNUSUALLY LOUD POPPING SOUND AND THE VEHICLE BEGAN TO ACCELERATE AT A HIGHER RATE OF SPEED. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE INTO A GRASSY FIELD TO AVOID A CRASH; HOWEVER, THE VEHICLE CRASHED INTO A TREE AT 90 MPH. THE VEHICLE WAS STILL ATTEMPTING TO ACCELERATE AFTER THE CRASH OCCURRED. THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A STATE TROOPER WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 BUICK PARK AVENUE- NEWTON, MA
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. AFTER HAVING NEW TIRES PLACED ON THE VEHICLE, THE CONTACT DROVE AWAY AND FOUND THAT THE STEERING WHEEL FELT UNEVEN. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP AND THE MECHANIC NOTICED THAT THE ENGINE WAS ABOUT TO FALL OUT OF THE VEHICLE. THE FRAME THAT HOLDS THE ENGINE WAS RUSTED OUT. THE MECHANIC REPLACED THE FRAME AND THE VEHICLE CURRENTLY OPERATES NORMALLY. THE CONTACT READ IN CONSUMER REPORT THAT THERE WERE RECALLS FOR THE FRAME ON OTHER BUICK MODELS, BUT NOT FOR THE PARK AVENUE. HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A MAJOR SAFETY ISSUE. THE CURRENT MILEAGE WAS 93,530 AND FAILURE MILEAGE WAS 90,669.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- LAKE IN THE HILLS, IL
IN 10 DEGREE WEATHER IN THE MIDWEST, STARTED THE 1997 PARK AVENUE ULTRA TO WARM UP. PUT THE REAR DEFROST ON, ON MY WAY TO WORK ABOUT 20 MINUTES AFTER HE INITIAL START OF THE VEHICLE, I BEGAN TO SMELL SOMETHING RELATING TO BURNING ELECTRICAL OR ELECTRICAL COMPONENTS. UPON FURTHER INVESTIGATION, I FOUND THE MODULE IN THE DRIVERS SIDE "C" PILLAR NEXT TO THE REAR WINDOW APPEARED TO BE MELTING/BURNING. I REMOVED THE MODULE AND FOUND THE POWER CONNECTOR TO THE MODULE HAD COMPLETELY MELTED AND ALMOST CAUSED AN ELECTRICAL FIRE. DUE TO MY EXPERIENCE IN ELECTRONICS AND VEHICLE ELECTRICAL SYSTEMS I WAS ABLE TO REPAIR THE MODULE AND REPLACE THE BURNED CONNECTORS WITH ANOTHER TYPE OF CONNECTOR. I WOULD RECOMMEND ANYONE THAT OWNS A GM WITH THIS MODULE, CHECK CONNECTIONS AND PUT ELECTRIC SAFE DIELECTRIC GREASE ON THE CONNECTIONS TO AVOID ARCING AND POSSIBLE FIRE. *TR
Source: NHTSA WEB SITE -
1997 BUICK PARK AVENUE- RICHMOND HEIGHTS, OH
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING AT VARIOUS SPEEDS, THE ANTILOCK BRAKE AND TRACTION CONTROL LIGHTS ILLUMINATED. CURRENTLY, THE ANTILOCK BRAKES WILL ENGAGE DURING BRAKING. OCCASIONALLY, THEY ENGAGE BY THEMSELVES. IN ADDITION, THE CONTACT HEARS A GRINDING SOUND WHEN SHE IS NOT BRAKING. THE DEALER COULD NOT FIND ANY FAILURES AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CURRENT MILEAGE WAS 48,000 AND FAILURE MILEAGE WAS 47,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- RICHMOND, VA
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHENEVER THE VEHICLE IS DRIVEN AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL ENGAGE WHEN THEY ARE NOT NEEDED. AS A RESULT, THE BRAKING DISTANCE INCREASES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 70,004 AND FAILURE MILEAGE WAS 67,000. UPDATE 10/01/08 *CW THE ABS AND TRACTION CONTROL ENGAGED FOR NO REASON. THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. UPDATED 10/03/08.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- GRAND BLANC, MI
MY VEHICLE IS A 1997 BUICK PARK AVE WITH 140,000 MILES. I'M THE SECOND OWNER. MY IN-LAWS WERE THE ORIGINAL OWNERS. I GOT THE VEHICLE FROM THEM IN 1999 WITH APPROXIMATELY 9000 MILES ON THE VEHICLE. THEREFORE, I KNOW THE COMPLETE CAR CARE HISTORY OF THIS VEHICLE. YESTERDAY, SEPTEMBER 1, 2008 MY GRANDDAUGHTER WAS DRIVING THIS CAR AND SHE LOST CONTROL OF THE VEHICLE DUE TO LOST OF STEERING CAPABILITIES. NO ONE WAS INJURED NOR BODY DAMAGE DUE TO HER LOW SPEED WHEN THIS INCIDENT OCCURRED. THE TOW TRUCK OPERATOR INDICATED THAT THE ENGINE CRADLE SPLIT INTO PIECES DUE TO RUST AND THIS CAUSED THE STEERING TO FAIL SINCE THE STEERING RACK IS MOUNTED TO THIS ENGINE CRADLE. THE RUST THROUGH OF THIS THE ENGINE CRADLE (OR ENGINE FRAME) WAS CONFIRMED BY THE REPAIR SHOP TODAY, SEPTEMBER 2, 2008. THE REPAIR SHOP INDICATED THAT THE 1997 BUICK PARK AVE'S HAD A STEEL ENGINE CRADLE AND THAT THE MOISTURE AND SALT GETS CAUGHT WITHIN THIS BOX FRAME DUE TO IT'S POSITION DIRECTLY BEHIND THE WHEEL WELLS. THE REPAIR SHOP INDICATED THAT 1998 PARK AVE'S( AND AFTER) HAVE ALUMINUM ENGINE CRADLES BUT THAT THE 1998 PART WILL NOT FIT THE 1997 BUICK PARK AVE. THE ONLY REPAIR IS TO FIND ANOTHER USED ENGINE CRADLE FROM A 1997 BUICK PARK AVE WHICH COSTS APPROXIMATELY $400 TO $500 JUST FOR THE USED PART. THE OTHER ALTERNATIVE IS TO BUY A NEW ENGINE CRADLE FROM A GM DEALERSHIP FOR APPROXIMATELY $1200 TO $1400. IT SEEMS TO ME THAT THIS ENGINE CRADLE IS A VERY CRITICAL PART OF THE FRAME OF THE CAR AND SHOULD NOT RUST THROUGH WITHIN 10 YEARS. ALL OF THE STEERING CONTROLS ARE MOUNTED TO THIS PART AND WHEN THIS ENGINE CRADLE FAILS ALL STEERING CAPABILITIES ARE LOST. PLEASE REVIEW THIS WEB SITE FOR THE SAME PART FAILURE BY OTHER 1997 BUICK PARK AVE OWNERS (HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/1997_BUICK_PARK_AVENUE_COMMENTS_AND_COMPLAINTS_C42-256-1997-312-1.HTML. *TR
Source: NHTSA WEB SITE