2002 BUICK PARK AVENUE Complaints

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE AND FLAMES WERE SEEN FROM THE REAR DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED WITH NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 132,000. *TR

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE REAR WINDOW DEFROSTER ON THE DRIVER'S SIDE. THE CONTACT STATED HE WAS DRIVING WITH THE DEFROSTER ON FOR ABOUT 45 MINUTES WHEN THE WINDOW STARTED TO SMOKE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 195,000. *TR

DROVE 2.5 MILES FROM STORE,PARKED IN DRIVEWAY ,WENT IN HOUSE, 3MINS LATER HEARD EXPLOSION,CAR ENGINE IN FLAMES,BURNED FOR 20 MINS UNTIL FIRE DEPT EXTINGUISHED. *KB

TL*THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT THE INTERIOR LOCKING MECHANISM IS DEFECTIVE WITHIN HIS VEHICLE. HE STATED THAT THE GEARS THAT HOLD THE LOCK IN PLACE ARE NO LONGER OPERATING. THE LOCKS HAVE BEEN REPLACED TWICE. THE DEALER STATED THAT THIS IS A MANUFACTURER DEFECT DUE TO THE PLASTIC PIECE OF THE MECHANISM. THE CURRENT MILEAGE IS 39,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED THE VEHICLE LOCKS WERE REPAIRED PROPERLY HOWEVER, THE LOCKS CONTINUE TO BREAK. UPDATED 08/07/07 *TR

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR AT AN IDLE, KNOCKING NOISES CAME FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE ENGINE MOTOR MOUNTS WERE WORN AND NEEDED TO BE REPLACED. THE ENGINE MOTOR MOUNTS WERE REPLACED BY THE INDEPENDENT REPAIR SHOP.

A LEAKING FUEL PRESSURE REGULATOR ON 2002 BUICK PARK AVE COULD HAVE CAUSED A FIRE OR EXPLOSION WHICH MAY RESULT IN A FATAL ACCIDENT OR INJURY. FUEL WAS LEAKING OUT OF THE VACUUM PORT OF THE PRESSURE REGULATOR. GM NO LONGER USES THE PART NUMBER 17113660 WHICH WAS LEAKING ON MY VEHICLE. THEY HAVE REPLACED IT WITH PART NUMBER 12583236. I PLAN TO REPLACE THE LEAKING FUEL PRESSURE REGULATOR WITH A NEW ONE AND WILL KEEP THE OLD ONE FOR INSPECTION. *JB

DT: THE DEALERSHIP HAS TOLD HER SHE NEEDS NEW BRAKES. LAST YEAR ON 4-20-04 SHE BROUGHT IT IN TO HAVE THE OIL CHANGED AND COMPLAINED ABOUT A PULSATION IN THE BRAKES. THEY TOLD HER THAT BOTH FRONT AND REAR BRAKES WERE GONE AND THEY REPLACED THEM AT NO CHARGE. ON 5-4-05. SHE IS HAVING THE SAME PROBLEM WITH HER BRAKES. THE SERVICE MANAGER,TOLD HER THAT THE BRAKES WERE GONE AGAIN. THEY TOLD HER THAT IT WAS AN ENVIRONMENTAL ISSUE AND WOULD NOT BE COVERED. *NM..ON APRIL 20, 2004 CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND TO CHECK FOR PULSATION. SHORTLY AFTER CHECKING VEHICLE MECHANIC INFORMED CONSUMER THAT BRAKES ROTORS/PADS MALFUNCTIONED, AND REPLACED THEM. HOWEVER, BRAKES CONTINUED TO FAIL, AND CONSUMER ASKED FOR AN INVESTIGATION OF THE PROBLEM SINCE VEHICLE WAS NEW. *AK *SB

TREAD SEPARATION ON GOODYEAR EAGLE LS TIRES. ON 5-17-05 DURING SCHEDULED TIRE ROTATION , DISCOVERED 2 OF 4 EAGLE LS 225-65R-16 TIRES HAD TREAD SEPARATION @ 51,660 MILES.MADISON GOODYEAR DEALER, IN LIEU OF REQUESTED ADJUSTMENT OFFERED SALE TIRES @ $119.00 EACH. INSTEAD I PURCHASED 4 NEW TIRES FROM A COMPETITOR.

THE INSTRUMENT CLUSTER ON THE CONSUMER'S 2002 BUICK PARK AVENUE FAILED. *BF *NM

THERE WERE THREE SYSTEMS THAT HAD PROBLEMS, BUT ONE OF THE SYSTEMS, THE DOOR LOCKING SYSTEM, SEEMS TO HAVE CURED ITSELF. THE OTHER TWO PROBLEMS, THAT OF THE A/C AND THE SEAT MEMORY SYSTEMS, BEGAN TO SHOW UP AS SOON AS WE STARTED DRIVING THE CAR AFTER PURCHASE. THE FIRST TIME THAT I REGISTERED THOSE PROBLEMS WITH THE DEALERSHIP, THE CAR HAD BEEN DRIVEN 2886 MILES. WE PURCHASED THE CAR ON JULY 24, 2002. I SPOKE TO THE SERVICE MANAGER AT LEAST ONCE BEFORE TAKING THE CAR INTO THE DEALERSHIP ON SEPT. 11, 2002. AIR CONDITIONING: AFTER CAR SITS IN HOT SUN FOR 2 HRS OR MORE, A/C REFUSES TO COME ON. AUTO LIGHT IS ILLUMINATED. BLOWER DOES NOT COME ON AND FLOOR IS SHOWN ON DISPLAY SCREEN. COMPRESSOR DOES RUN. ATTEMPTS TO MAKE RUN WILL SOMETIMES GET SYSTEM OPERATIVE. SEAT MEMORY: AFTER DOORS UNLOCKED WITH KEY PAD, DRIVER SELECTS HIS OR HER SEAT MEMORY BUTTON. SEAT MOVES FORWARD. WHEN IGNITION SWITCH IS SELECTED TO ON AND BEFORE ENGINE IS STARTED, SEAT WILL MOVE TO EXIT POSITION. THIS CONDITION INTERMITTENT--PROBABLY ONE TIME IN 50 TRIES. DEALER CANNOT DUPLICATE EITHER PROBLEM AND REFUSED TO REPLACE ANY COMPONENTS. BETTER BUSINESS BUREAU HAS BEEN CONTACTED AND WE ARE IN ARBITRATION AT THIS MOMENT. WE MAY PRESS FOR A GM RE-PURCHASE OF THE CAR. WE HAVE GIVEN DEALER ONE MORE CHANCE TO FIND AND FIX THE PROBLEMS. WE LIKE THE CAR VERY MUCH AND WANT TO KEEP IT IF GM WILL FIX THE PROBLEMS. THEIR STONE WALL APPROACH IS NOT ACCEPTIBLE.