2004 BUICK RAINIER Complaints

TL*THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT SOCKET MELTED CAUSING THE LIGHT TO SHAKE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED, ALONG WITH REPLACEMENT OF THE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

A PERSON RAN TWO STOP SIGNS AND ENTERED VEHICLE PATH. THE TWO VEHICLES HIT HEAD ON AND THIS VEHICLE MADE IMPACT AT 40 MPH AFTER IT DECELERATED FROM 43 MPH. THE TWO VEHICLE HIT HEAD ON WITH NEAR PERFECT EVEN IMPACT, BASED UPON THIRD PARTY VISUAL DESCRIPTION OF THE FRONT END OF THE VEHICLES DAMAGE. THE VEHICLE DECELERATED AT A MAX SDM RECORDED VELOCITY CHANGE RATE OF -14.07 (MPH) AND A ALGORITHM ENABLED TO MAXIMUM SDM RECORDED VELOCITY CHANGE OF 127.5 MSEC. DRIVER OF THE VEHICLE HIT THE STEERING WHEEL WITH HEAD KNOCKING THE PERSON OUT. AIRBAGS DID NOT DEPLOY. ONSTAR WAS NOT NOTIFIED THAT THERE WAS AN ACCIDENT. COMPUTER SHOWS THE SEATBELT WAS WORN BY DRIVER. WHEN THE ONSTAR WAS MANUALLY ACTIVATED BY THE DRIVER WHEN HE CAME TOO, THE GPS SHOWED THE VEHICLE FURTHER NORTH UP THE ROAD CAUSING INCORRECT POLICE DIVISION BEING CALLED. VEHICLE WAS GOING UP HILL WHEN THE ACCIDENT OCCURRED. OTHER VEHICLE WAS GOING DOWNHILL. THE OTHER VEHICLE WAS A SUBARU. VEHICLE COMPUTER DATA WAS RETRIEVED BY A BOSCH CRASH DATA RETRIEVAL TOOL USING VERSION 8.0 SOFTWARE. I HAVE A COPY OF THIS DATA. GM REPORTS THAT THE COMPUTER WAS CORRECT NOT TO DEPLOY AIRBAGS AND NOT CALL FOR HELP USING ONSTAR. THE VEHICLE HAD A SOFTWARE MODIFICATION DUE TO A FAULT WITH THE FAN SPEED CALIBRATION SETTING OFF A WARNING LIGHT. WE HAD COMPLAINED THAT THINGS WERE NEVER CORRECT AFTER THIS MODIFICATION OF THE SOFTWARE AND TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS COMPLAINING THAT COMPUTERS WERE DOING STRANGE THINGS AFTER THIS FIRMWARE MODIFICATION. VEHICLE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

A PERSON RAN TWO STOP SIGNS AND ENTERED VEHICLE PATH. THE TWO VEHICLES HIT HEAD ON AND THIS VEHICLE MADE IMPACT AT 40 MPH AFTER IT DECELERATED FROM 43 MPH. THE TWO VEHICLE HIT HEAD ON WITH NEAR PERFECT EVEN IMPACT, BASED UPON THIRD PARTY VISUAL DESCRIPTION OF THE FRONT END OF THE VEHICLES DAMAGE. THE VEHICLE DECELERATED AT A MAX SDM RECORDED VELOCITY CHANGE RATE OF -14.07 (MPH) AND A ALGORITHM ENABLED TO MAXIMUM SDM RECORDED VELOCITY CHANGE OF 127.5 MSEC. DRIVER OF THE VEHICLE HIT THE STEERING WHEEL WITH HEAD KNOCKING THE PERSON OUT. AIRBAGS DID NOT DEPLOY. ONSTAR WAS NOT NOTIFIED THAT THERE WAS AN ACCIDENT. COMPUTER SHOWS THE SEATBELT WAS WORN BY DRIVER. WHEN THE ONSTAR WAS MANUALLY ACTIVATED BY THE DRIVER WHEN HE CAME TOO, THE GPS SHOWED THE VEHICLE FURTHER NORTH UP THE ROAD CAUSING INCORRECT POLICE DIVISION BEING CALLED. VEHICLE WAS GOING UP HILL WHEN THE ACCIDENT OCCURRED. OTHER VEHICLE WAS GOING DOWNHILL. THE OTHER VEHICLE WAS A SUBARU. VEHICLE COMPUTER DATA WAS RETRIEVED BY A BOSCH CRASH DATA RETRIEVAL TOOL USING VERSION 8.0 SOFTWARE. I HAVE A COPY OF THIS DATA. GM REPORTS THAT THE COMPUTER WAS CORRECT NOT TO DEPLOY AIRBAGS AND NOT CALL FOR HELP USING ONSTAR. THE VEHICLE HAD A SOFTWARE MODIFICATION DUE TO A FAULT WITH THE FAN SPEED CALIBRATION SETTING OFF A WARNING LIGHT. WE HAD COMPLAINED THAT THINGS WERE NEVER CORRECT AFTER THIS MODIFICATION OF THE SOFTWARE AND TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS COMPLAINING THAT COMPUTERS WERE DOING STRANGE THINGS AFTER THIS FIRMWARE MODIFICATION. VEHICLE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE AN INTERMITTENT PROBLEM WITH MY LOW-BEAM HEADLIGHTS NOT WORKING. ALL THE OTHER LIGHTS WORK FINE. BOTH LOW BEAMS WILL SUDDENLY GO OUT, BUT SOMETIMES WILL START WORKING AGAIN AFTER A FEW MINUTES. OTHER TIMES IT MAY TAKE SEVERAL HOURS BEFORE THEY WILL WORK. *TR

WHEN BACKING OUT OF MY DRIVEWAY AND TURNING IT SEEMED LIKE MY TIRES LOCKED UP AND MY CAR WOULD NOT MOVE UNLESS I STRAIGHTENED MY STEERING WHEEL A LITTLE. IT DOES THE SAME THING WHEN PULLING FORWARD AND PULLING INTO A PARKING SPACE OR DOING A U-TURN. WHEN I TOUCH THE GAS TO MAKE IT GO THE CAR JUMPS A LITTLE AND MAKES POPPING NOISES AND MY TIRES SQUEAL A LITTLE ALSO. SINCE THIS STARTED I'VE NOTICED MY GAS MILEAGE GOING DOWN. I'VE HEARD A FEW OTHER PEOPLE HAVING THE SAME ISSUE. *TR

POWER DOOR LOCKS AND WINDOW LOCKS ARE INOPERATIVE. HAVE LOST ALL POWER IN THE DOOR LOCKS AND WINDOWS AS WELL AS THE RADIO AND THE HEATER. I WAS TRAPPED IN MY CAR THIS MORNING FOR ABOUT 5 MINUTES WITH THE WINDOWS UP AND THE HEATER WAS BLOWING OUT HOT AIR. I WAS UNABLE TO STOP THAT AS I COULDN'T TURN OFF THE CAR OR OPEN THE DOORS, I PRIED THE DOOR LOCK OPEN AND WAS ABLE TO GET OUT OF THE CAR. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG INADVERTENTLY DEPLOYED AS THE REAR OF THE VEHICLE DROPPED TO THE GROUND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE AIR COMPRESSOR AND THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT AFTER OPENING THE DRIVER SIDE POWER WINDOW, THE WINDOW COULD NOT BE CLOSED. THE CONTACT INDICATED THAT THE FAILURE WOULD ONLY OCCUR IN EXTREMELY COLD TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. ALSO, THE CONTACT INDICATED THAT THE DRIVER SIDE HEATED SEAT WOULD BECOME VERY HOT TOO THE TOUCH BEFORE THE SEAT WARMER COMPLETELY FAILED ALTOGETHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

CAME TO A COMPLETE STOP TO PICK UP PASSENGER'S. PUT SHIFTER INTO "PARK" BUT INDICATOR SHOWED "DRIVE". TRIED TO EXIT CAR BUT CAR WOULD MOVE, DO TO CAR WAS IN DRIVE. SHIFTER WAS NOW LOCKED IN PARK AND WOULD NOT MOVE TO ANOTHER GEAR. RETURNED HOME, TURNED OFF IGNITION. RAINIER WOULDN'T RE START BECAUSE SHIFTER WAS STUCK IN "PARK" BUT THE INDICATOR WAS IN "DRIVE". VEHICLE WAS TOWED TO DEALERSHIP FOR REPAIR. DEALER REPLACED TRANSMISSION SHIFTER CABLE ASSEMBLY. COSTING ME MORE THEN $500. CONSUMER REPORTS MAGAZINE (SEPTEMBER 2014, PAGE 12) HAS UNDER RECALLS, HAS SOME GENERAL MOTORS VEHICLES FOR THIS SAME PROBLEM. BUT MY VEHICLE US NOT INDICATED. *TR

AIR SUSPENSION ? IT SEEMS AS IF THE AIR SUSPENSION IS RUNNING CONTINUALLY AND COULD CAUSE A DRAIN ON THE ELECTRICAL SYSTEM. AFTER I STOP THE CAR IT HUMS FOR A SHORT PERIOD OF TIME NEAR THE DRIVERS DOORS AND WILL EVENTUALLY STOP. *TR