2002 BUICK REGAL Complaints
View complaints related to 2002 BUICK REGAL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2002 BUICK REGAL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK REGAL- TORRANCE, CA
I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR DRIVES SMOOTHLY AND I HAVE TO BUY COOLANT AND POUR IT TO RADIATOR MYSELF , CHECK FLUID LEVEL EVERY DAY TO BE SAFE, THIS IS VERY STRESSFUL AND MAKE ME NERVOUS TO GO OUT AND ENJOY MY LIFE,MY CAR IS ONLY 14 YEARS OLD AND 68300 MILES DRIVEN, I NEED MERE INVESTIGATION WHY DEALER WANT ME TO CHANGE THE WHOLE CLUSTER INSTEAD OF LITTLE PROBLEM OF MECHANICAL WIRE CONNECTION ? OR BULB ? I HAD PROBLEM WITH ODOR METER BETWEEN 2013-2015 AND DEALER TOLD ME THAT IT WOULD COST $ 1000,00 BUT ODOR METER OWNER FIXED WITH LITTLE CHARGE, I NEED HELP! PLEASE. THE OTHER DEALER SENT ME THE CHECK $ 409.23 BECAUSE INVESTIGATOR TOLD THEM. I NOTICED THE CASE NUMBER WAS DIFFERENT IN THE CHECK, I TOLD INVESTIGATOR ABOUT IT AND HE TOLD ME IT IS OK TO DEPOSIT THE CHECK SO I DID AND CASHED OUT.
Source: NHTSA WEB SITE -
2002 BUICK REGAL- ASHEVILLE, NC
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- FORT WORTH, TX
TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE GASKET WAS LEAKING OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- PHOENIX, AZ
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS NOT AVAILABLE. THE DEALER CANCELLED AN APPOINTMENT TWICE, STATING THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 BUICK REGAL- YOUNGSTOWN, OH
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE REAR VALVE COVER GASKET HAD A SEVERE OIL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT REPLACING THE REAR VALVE COVER GASKET AND THE RECALL REPAIR WOULD NOT BE SUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- ANCHORAGE, AK
TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT AS SOON AS THE VEHICLE WAS PARKED, IT IMMEDIATELY CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 141,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- YADKINBILL, NC
TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE AND FLAMES WERE PRESENT UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES USING A CLOTH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- WOODLAND HILLS, CA
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD
Source: CONSUMER LETTER -
2002 BUICK REGAL- OCALA, FL
RECALL 15757 , ONLY REQUIRES GM TO REPAIR FRONT VALVE COVER & GASKET.THIS WAS DONE AT PALM CHEVY OCALA FL. REMEDY APPLIED UNDER EARLIER RECALLS DID NOT ADEQUATELY REMOVE SAFETY RISK! GM & DEALER REFUSE TO REPAIR REAR VALVE COVER & GASKET LEAKING OIL ON ENGINE BLOCK! REQUEST IMPROVED REMEDY RECALL BEFORE ENGINE FIRE IGNITES. BOTH STATED I CAN PAY FOR REPAIRS? HALF A RECALL REMEDY IS NOT ACCEPTABLE. OIL ACCUMULATES DURING ENGINE RUNNING & IN MOTION.PALM CEVY 2300 SW COLLEGE RD OCALA FL #352 629 8011.INVOICE CVS6487,02/24/16. REQUESTING COMPLETE SAFETY REPAIRS ON FRONT & REAR VALVE COVERS DUE TO OIL LEAKS ON ENGINE BY GM & DEALERS.GM HAS RECEIVED OTHER NOTIFICATIONS AND AWARE OF THIS PROBLEM BY OTHER OWNERS!!
Source: NHTSA WEB SITE