2018 BUICK REGAL Complaints

RECALL NOT COMPLETED? The previous GM Buick Dealership I went to, appears they will not or can not confirm that the Buick June, 2022 Recall (Braking issue) work was done in October, 2022 at Key Chevrolet Buick GM in South Burlington, VT. I have contacted both the Dealership and Manufacturer (Buick) current Case # 9-10190079245 twice and Buick (Corporate) is trying to contact the Key GM Buick Dealership to confirm the Recall work has been done and if done, then remove the still pending Recall notice that is still showing the Recall still needs to be done.

The contact owns a 2018 Buick Regal. The contact stated that the front driver’s side seat failed to move forward or backward. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's seat metal frame to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,164.

@ 40,000 miles The Buick Regal Tour X is making a loud humming noise from shifting gears from the transmission and a noise near the engine, when slowing down to 5 mph, loud humming noise can be heard. I took the car to GM service department and the mechanic told me he couldn't find anything wrong. I told him Yet, Yet?? I want to be proactive on this transmission issue.

The contact owned a 2018 Buick Regal Tourx. The contact stated while his daughter was driving approximately 55 MPH and under wet misty road conditions, she saw that the vehicle ahead had stopped, she depressed the brake pedal in a panic stop. The vehicle did not stop and crashed into the rear of the other vehicle. The contact stated that his daughter did not notice any warning lights being illuminated. The vehicle had extensive damage to the hood, which had crumbled, the front grill, and the engine compartment. The driver's side air bag had deployed. The contact stated that the other vehicle was a pick-up truck and drove away from the scene. The police arrived on the scene and filed a report. The contact reported that there were no injuries. The vehicle was towed to an impound lot. The contact's insurance provider had declared the vehicle a total loss. The contact stated that he received a recall notice from the manufacturer for NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) two days after the crash. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.

September 10, 2022 I was backing out of my driveway, but the car would not slow down, and I hit a tree on my neighbor's easement across the street. After a minute, I decided to move the car, put the car in drive, and again the car would not slow down, and wound up hitting the porch of my neighbor 2 houses over. I have used my left foot for braking since 1966, so it is not a case of mixing up pedals. My wife called 911, the police and ambulance showed up, and I was taken to the hospital. After x-rays, ultrasound, and 2 CT scans, it was determined that I did not have a brain bleed and I was sent home. The car was towed, examined by the insurance adjustor and body shop, and determined totalled. There were no warning lights, and only later that night did I remember that I had received a recall letter.

The contact owns a 2018 Buick Regal TourX. The contact stated that the driveline rear differential unit was leaking fluid onto the garage floor. The vehicle was taken to the dealer, and the dealer replaced the rear differential pinion seal. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,483.

The contact owns a 2018 Buick Regal. The contact received notification of NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to depress the brake pedal excessive amount of pressure was needed to depress the brake pedal to bring the vehicle to a stop. The failure was more evident while reversing the vehicle. The failure was intermittent. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000. VIN tool confirms parts not available.

The check engine light is always on and has not been diagnosed (as of yet) by Circle Buick - Highland, IN. There is an auto-engine-shutoff feature when the vehicle stops at traffic lights, and when you resume driving there can be a lengthy delay and/or an engine & transmission jolt after the brake pedal is released. The vehicle must be retested every two years for emissions compliance for IN, but cannot do so because of the check engine light never going off. This is a safety issue not to get hit from behind in local traffic. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The backup grid randomly disappears on the rear view camera when the vehicle is in reverse. This happens at least 1-2 times every trip, and sometimes as often as every other time I put the transmission in reverse.

DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...