1999 BUICK REGAL Complaints

I TALKED TO TWO DIFFERENT LADIES AT RED LION CHEVY ABOUT A RECALL ON MY CAR. I ASKED FOR A RENTAL TO BE PROVIDED AND BOTH LADIES SAID THEY WOULD GIVE ME A RENTAL AT NO COST SINCE I WOULD BE DROPPING THE CAR OFF, THEY DIDNT KNOW IF THEY WOULD GET TO IT RIGHT AWAY AND THAT IT COULD TAKE UP TO 3 HRS. REASON I TALKED TO 2 LADIES, FIRST APPOINTMENT GOT CANCEL, 2ND I FORGOT ABOUT AND 3RD WAS TODAY WHICH I WENT IN. KEVIN CHECKED ME IN AND I ASKED ABOUT THE RENTAL AND IT WAS NOT IN THE SYSTEM. SO HE ASKED MATT. MATT REFUSED THE RENTAL, KEVIN EVEN TRIED TO EXPLAIN TO MATT, BUT MATT DIDNT WANT TO LSTEN, JUST SAID NO WE DONT GIVE OUT RENTALS, AND SAID SORRY I WAS TOLD WRONG AND WALKED AWAY. VERY RUDE. I AM A VERY BUSY PERSON AND DONT HAVE TIME TO WAIT HOUR(S) ON A REPAIR. THEY SAID THEY WOULD HAVE A RENTAL WAITING ON ME AT NO COST, AND THEY LIED ABOUT IT. THIS IS DISHONEST. THEY WASTED MY TIME AND GAS. I LEFT THE LYING DEALERSHIP AND WENT HOME WITH THE RECALL NOT FIXED. AS FAR AS I AM CONCERN, SINCE THEY REFUSED THE RENTAL THEY SAID THEY WOULD PROVIDE, THEY REFUSED TO FIX THE RECALL. WHEN I GOT HOME, I CALLED THE CUSTOMER ASSISTANCE CENTER AND THEY REFUSED TO HELP.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER INDICATED THAT THEY DID NOT HAVE THE TOOLS AND PARTS TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/26/16*LJ *TR

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE ENGINE WAS IN OPERATION, SMOKE APPEARED THROUGH THE AIR VENTS. THE SMOKE CAUSED THE CONTACT TO BECOME DIZZY. IN ADDITION, THE VEHICLE WAS LOSING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.

1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE JERKED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SPARK PLUG WIRES HAD CAUGHT FIRE AND THERE WAS OIL LEAKING FROM THE VALVE COVER GASKET. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUSTAINED MINOR HAND INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE CONTACT INDEPENDENTLY REPLACED THE SPARK PLUG WIRES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO HOLD THE BRAKE FLUID. BRAKE FLUID LEAKED FROM UNDERNEATH THE BODY OF THE VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN A PULSE LIKE MANNER IN ORDER TO STOP THE VEHICLE PROPERLY. THE BRAKE PEDAL TRAVELED TO THE FLOOR OCASSIONALLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS INVOLVING THE BRAKE LINES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT OBSERVED AND SMELLED SMOKE UNDER THE HOOD OF THE VEHICLE AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILIABLE.