2018 BUICK REGAL Complaints

WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.

STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.

SIDE SKIRTS ON THE CAR ARE HELD BY DOUBLE SIDED TAPE. THE TAPE HAS BEEN REAPPLIED BY THE DEALERSHIP TWICE ALREADY AND THEY'RE STILL LETTING GO. WHY WOULD A CAR MANUFACTURER TAPE ON THEIR MOLDINGS AND NOT EVEN PUT ON A CLIP?

WHEN AUTO START/STOP TURNS ON THE AUX PUMP THAT PUMPS COOLANT INTO THE CABIN TO CONTINUE TO HEAT MAKES THE MOST ANNOYING SOUND IN THE WORLD. GM STATES THAT IT'S NORMAL BUT, UNDER NORMAL OPERATION YOU CAN BARELY HEAR THE PUMP. WHEN IT MALFUNCTIONS YOU CAN HEAR IT DOWN THE BLOCK. BUT SURE, THAT'S NORMAL, OF COURSE IT IS. THAT'S WHY THEY CHANGED THE DESIGN OF THE AUX PUMP FOR 2020 BUT WON'T ADMIT FAULT. GM REFUSING TO CHANGE THE AUX PUMP, I HAD TO BUY IT AND DO THE WORK MYSELF. BUICK WARRANTY IS USELESS.

I OWN A 2018 BUICK REGAL TOURX ESSENCE THAT IS OUTFITTED WITH CONTINENTAL PRO CONTACT TX P235/50R18 TIRES. ON 11/6/2019, I FOUND THAT THE FRONT RIGHT (PASSENGER) SIDE TIRE HAD LITERALLY BLOWN OUT AFTER SITTING OVERNIGHT THE GARAGE. IT LOOKED LIKE TIRE HAD EXPLODED. MILEAGE WAS 7357 AT THE TIME. I AM 85 YEARS OLD AND I AM THANKFUL THAT THIS DID NOT OCCUR WHILE DRIVING AT A HIGH SPEED. CAR WAS PICKED UP AND REPAIRED BY THE ORIGINAL DEALER.

WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.

THE BACKUP CAMERA DISPLAY DOES NOT WORK PROPERLY. WHEN THE VEHICLE IS IN REVERSE, THE BACKUP GRID LINES DO NOT APPEARS AND THE WARNING TO DON'T APPEAR (ON THE DISPLAY). EFFECTIVELY IT JUST ACTS AS A CAMERA. THIS HAPPENS 80% OF THE TIME THAT I AM IN REVERSE. THIS HAS BEEN AN ISSUE SINCE THE DATE I PURCHASED THE CAR (9.29.18).

VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.

REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.