2004 BUICK RENDEZVOUS Complaints

THE CONSUMER'S STATED MIRRORS WERE SO LARGE THAT THEY CREATED A HAZARDOUS BLIND SPOT. THE SIDE OF THE MIRROR WAS STRUCK AND BROKEN BECAUSE THE CONSUMER DID NOT SEE THE OBJECT. *AK *SC

LOST ALL BRAKING DUE TO BRAKE FADE WHILE DESCENDING A 12% GRADE FOR 3 MILES WITH NO EXTRA LOAD IN THE CAR, WITH AMBIENT AIR TEMPERATURE OF 50 F.*AK 2004 BUICK RENDEZVOUS UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEVERAL-FAILURES, BRAKING NOISE, FRONT/REAR TIRE WEAR, UNSECURED ROOF AND TOP TAIL LAMP. *BF STEERING WHEEL WAS NOISY ALONG WITH A THUMP ROAR AND GRINDING, THERE WAS POOR AIR FLOW CIRCULATION ON THE REAR PASSENGER SIDE, THE RACK ROOF WAS UNSECURED AND SIDE RAILS, POOR WEAR ON THE TIRES FRONT/REAR, REAR WHEEL RUBBING/GRINDING DURING NORMAL OPERATION, BRAKE NOISES, POOR IDLE AND SHUTS OFF THE ENGINE, LACK OF AIR FLOW FOR PASSENGERS IN THE REAR OF THE VEHICLE, AND THE RIGHT FRONT PASSENGER WINDOW BLACK RUBBER SEAM BUCKLED. *SC *JB

VEHICLE STALLED WHILE STOPPED AT INTERSECTION - OCCURRED TWICE IN 2 DAYS. SUBSEQUENTLY VEHICLE EXPERIENCED EXCESSIVE CRANKING TO START - TWICE. ORANGE BUICK SERVICED THE VEHICLE AND REPAIRED A WIRE HARNESS THAT HAD BEEN WORN. 2 DAYS LATER WHILE DRIVING THE VEHICLE AT 30 MPH THE VEHICLE LOST ALL POWER (ENGINE AND ELECTRICAL), I HAD TO TURN ON THE FLASHERS AND PULL ON TO THE SHOULDER. ONCE THE VEHICLE WAS STOPPED I PUT IT IN PARK AND IT RESTARTED. HOWEVER, THE 'TRACTION CONTROL OFF' LIGHT WAS ON AND AFTER PRESSING THE BUTTON IT REMAINED ON. *JB

(1) I PURCHASED THIS VEHICLE ON JULY 30,2004. THE PROBLEM SHOWED UP ON MY WAY HOME FROM THE SELLING DEALER, TEAM CHEV, BUICK, CADILLAC INC. WHEN I MADE A SHARP LEFT TURN FROM ONE ROAD TO ANOTHER. AFTER I MADE THE TURN THE STEERING WHEEL DID NOT RETURN TO CENTER POSITION,AND I CAME TO A STOP BECAUSE I WAS SURPRISED BY THE STRONG LEFT PULL. (2) THIS IS AS PLAIN AS I CAN DESCRIBE THE PROBLEM. WHEN YOU MAKE A LEFT TURN THE STEERING WHEEL DOES NOT RETURN TO CENTER EVEN IF YOU STRAIGHTEN THE WHEEL IT WILL TILT LEFT, IF YOU CONTINUE DRIVING THE VEHICLE WANTS TO PULL TO THE LEFT. DEPENDING ON HOW SHARP A TURN YOU MAKE,IE A VERY SHARP LEFT TURN, THE VEHICLE PULLS SEVERELY TO THE LEFT. SOMETIMES IF YOU DRIVE SEVERAL MILES IT WILL EVENTUALLY RETURN TO CENTER. I EXPERIENCE THE SAME STEERING PROBLEM AFTER A RIGHT TURN, THE VEHICLE PULLS RIGHT, BUT THE RIGHT PULL DOES NOT SEEM AS SEVERE AS THE LEFT PROBLEM. I BELIEVE THIS PROBLEM COULD LEAD TO AN ACCIDENT, AND WHO KNOWS WHAT COULD BE THE RESULT. (3)NOTHING THE DEALER HAS DONE, REPLACED TIE ROD ENDS,CHECKED FOR BINDING ON STEERING, SUPPOSEDLY ALIGNED FRONT WHEELS, ROTATED TIRES, HAD ANY EFFECT ON PROBLEM. DEALER STATES THEY DROVE A 2002, 2003, 2004 RENDEZVOUS AND THEY ALL HAVE EXHIBITED THE SAME CHARACTERISTICS THE VEHICLE IS OPERATING AS DESIGNED. THIS BEING THE CASE I THINK THIS NEEDS A VERY CAREFUL INVESTIGATION AS THERE ARE A LOT OF VEHICLES ON THE ROAD THAT ARE A POTENTIAL HAZARD FOR HEAD ON COLLISIONS WITH THE STEERING PULLING TO THE LEFT AS IT DOES. *JB

SUDDENLY ABOUT 3 MONTHS AGO THE VEHICLE BEGAN TO STALL IN TRAFFIC WHILE BEING DRIVEN. THE DASH BOARD LIGHTS ALL GO OFF, THE RADIO WASHES OUT THE PRESETS, WHEN THE ENGINE IS TURNED OFF SOMETIMES THE RADIO PRESETS ARE ERASED. MANY TIMES THE AUTO LOCKS AND UNLOCKS WHEN SITTING IN THE LOT. THE DEALER HAS WORKED ON IT AT LEAST FIVE TIMES, TWO ENGINE CONTROL MODULES, A NEW WIRING HARNESS, THE AUTO HAS HAD ITS RADIO "RECALIBRATED" THIS THING IS DANGEROUS BECAUSE IT KEEPS SHUTTING OFF WHILE DRIVING. DEALER SAYS HE HAS HAD MULTIPLE PROBLEMS WITH SIMILAR CARS, AND THAT THEY CONTINUE TO BEHAVE IRRATIONALLY. OBVIOUSLY AN ELECTRICAL PROBLEM, GM DENIES THERE IS ANYTHING WRONG, BUT WHEN IT SHUTS OFF GOING 0-60 MPH ON THE HIGHWAY THERE IS A PROBLEM. NOT TO MENTION THAT WHEN THE DASH BOARD LIGHTS SHUT OFF, OR THE RADIO STARTS TO ACT UNUSUAL IT IS VERY UNSAFE ESPECIALLY AT NIGHT. ONE TIME THE STEERING WHEEL RADIO BUTTON WERE SWITCHED, SEEK WAS BAND, AND BAND SEEK. *JB

WHILE DRIVING IN SUNNY WEATHER TRIP MILEAGE INDICATOR WAS DIFFICULT TO READ, LIGHTING WAS TOO DIM. *AK AT NIGHT ALL THE DISPLAYS ARE ADEQUATELY ILLUMINATED. *NM

ON 7/27/04 VEHICLE SUDDENLY STALLED WHILE SITTING IN TRAFFIC ON INTERSTATE 4. AFTER SEVERAL MINUTES VEHICLE RESTARTED. DROVE TO DEALER FOR SERVICING ON 7/28 . DEALER RAN SCAN TEST AND FOUND MULTIPLE LOST OF COMMUNICATION FAILURES AT MULTIPLE MODULES. UPON DIAGNOSTICS FOUND BUSSED ELECTRICAL CENTER CONNECTORS NOT TORQUED TO SPECS. TIGHTENED ALL CONNECTORS AT BEC AND ROAD TESTED. VEHICLE RETURNED OK ON 7/29/04. ON 8/5/04 VEHICLE SUDDENLY STALLED WHILE TRAVELING 60 MILES PER HOUR ON INTERSTATE 4 IN HEAVY TRAFFIC ENDANGERING DRIVER AND PASSENGER. AFTER SEVERAL MINUTES VEHICLE RESTARTED AND VEHICLE WAS RETURNED TO DEALER ON 8/6 /2004. DEALER STATED DIAGNOSTICS FOUND MULTIPLE FAILURE CODES SETTING. PER GM TECH ASSISTANCE CENTER WAS ADVISED TO REPLACE IGNITION SWITCH AND ROAD TEST. REPLACED IGNITION SWITCH AND ROAD TESTED VEHICLE. VEHICLE RETURNED OK ON 8/10/04. UPON PICKING THE VEHICLE UP ON 8/10/04 FROM THE DEALER. THE VEHICLE WAS DRIVEN SEVERAL MILES ON ROUTE 50 AND SUDDENLY STALLED WHILE TRAVELING 45 MILES PER HOUR ENDANGERING THE DRIVER. AFTER SITTING SEVERAL MINUTES THE VEHICLE RESTARTED AND WAS IMMEDIATELY RETURNED TO THE DEALER. THE VEHICLE AGAIN STALLED UPON ARRIVING AT THE DEALER . DEALER CURRENTLY HAS THE VEHICLE . THE VEHICLE MUST BE REPAIRED TO PREVENT FURTHER STALLING SINCE DRIVER AND ANY PASSENGERS ARE IN DANGER ALONG WITH ANY OTHER VEHICLES IN CLOSE PROXIMITY. THE DEALER AND BUICK HAVE BEEN MADE AWARE THAT THE STALLING CREATES A HAZARDOUS CONDITION FOR THE DRIVER AND THE PUBLIC. DUE TO THE REPETITION OF SUCH STALLING THAT HAS OCCURRED ANY FUTURE HAZARDS CREATED BY THIS MALFUNCTION ARE FORESEEABLE BY THE DEALER AND BUICK. AS SUCH, WE CAN ONLY ACCEPT THE VEHICLE BACK UPON THE DEALER'S AND BUICK'S ASSURANCE THAT IT SAFE TO DRIVE AT THE POSTED SPEED LIMITS ON THE PUBLIC HIGHWAYS. IF SUCH ASSURANCE IS NOT POSSIBLE , THEN AS A MATTER OF PUBLIC POLICY THE VEHICLE SHOULD BE REPLACED OR OUR MONEY REFUNDED. *JB

WHILE DRIVING AT HIGHWAY SPEED THE CHILD SEAT FLIPPED OVER WITH BABY IN IT. NO INJURIES WERE REPORTED. THE CONSUMER OBSERVED THE REAR MIDDLE SEAT BELT UNLATCHED. *AK IT WAS NOT ONLY DIFFICULT TO FASTEN THE SAFETY BELTS, IT WAS EASY TO INADVERTENTLY AND UNKNOWINGLY UNFASTENED THE INFANT SEAT BELT. *SC

2004 BUICK RENDEZVOUS HAS HAD ENGINE FAILURE THREE TIMES.*MR THE VEHICLE WOULD STALL INTERMITTENTLY WHILE DRIVING. THE FIRST TIME THE DEALER REPLACED THE FUEL PUMP AT 10000 MILES. THE SECOND TIME THE DEALER REPLACED THE CRANK POSITION SENSOR AT 11000. THE VEHICLE STALLED A THIRD TIME AT 12000 MILES AND WAS TAKEN TO THE DEALER. THE DEALER HAS NOT DETERMINED THE CAUSE OF THE FAILURE. THE CONSUMER BELIEVES SHE SHOULD BE GIVE A NEW VEHICLE SINCE THE PROBLEM CANNOT SEEM TO BE PERMANENTLY RESOLVED. *NM