2002 BUICK RENDEZVOUS Complaints

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT ENTERED HIS GARAGE AND SMELLED A STRONG GAS ODOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED THAT THE PLASTIC WELD FAILED AND NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT MILEAGE WAS 90,100 AND FAILURE MILEAGE WAS 76,500. UPDATED 02/19/08. *LJ

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED FUEL INSIDE THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE INLET CHECK VALVE WAS FRACTURED. HE ATTEMPTED TO REPAIR THE FAILURE, BUT THE ENTIRE FUEL TANK HAD TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), EVEN THOUGH THE VEHICLE WAS EXPERIENCING THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 103,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE MANUFACTURER DECIDED TO INCLUDE IN THE RECALL AND HAS DISBURSED A REIMBURSEMENT CHECK. UPDATED 03/25/08 *TR

I REPORTED A PROBLEM WITH A LEAK IN MY GAS TANK OF MY 2002 BUICK RENDEZVOUS AS A RESULT OF A FAILURE OF A PLASTIC WELD LAST YEAR. I WAS NOTIFIED LAST AUGUST AS A RESULT OF MY LETTER THAT GM WAS RECALLING 20,594 RENDEZVOUS BUT ONLY FROM CERTAIN STATES WHERE THE HEAT CAUSED THE WELD TO FAIL DUE TO EXPANSION AND CONTRACTION. AS MY CAR WAS PURCHASED IN FLORIDA WHERE THE FAILURE RATE WAS NOT GOOD ENOUGH FOR A RECALL MY V.I.N. NUMBER WAS NOT INCLUDED IN THIS RECALL. I WAS TOLD IN SEPT BY AN N.H.S.T.A. REPRESENTATIVE THAT ALTHOUGH I WAS NOT IN THE RECALL I WOULD RECEIVE A SERVICE BULLETIN LETTER FROM GM AND BE ENTITLED TO A REFUND FOR THE COST OF THIS PLASTIC PIECE OF JUNK BUICK HAD INSTALLED. WELL I'VE BEEN IN CONTACT WITH GM AND THE REPRESENTATIVE I AM ASSIGNED TO TOLD ME GM HAS NO PLANS TO REIMBURSE ME FOR THE $700 PLUS I PAID FOR THE TANK. ( I WAS SUCCESSFUL TO GET THEM TO REIMBURSE MY LABOR COST LAST AUGUST OR SO.) I CAN NOT SPEAK WITH ANY GM EXECUTIVES AS MY GM CONTACT INFORMS ME THAT THEIR NAMES AND PHONE NUMBERS ARE CONFIDENTIAL. I HAVE CALLED THE NHSTA REP I WORKED WITH IN THE PAST AND LEFT VOICE MAILS BUT DESPITE 3 SUCH CALLS I HAVE YET TO RECEIVE A CALL BACK. BESIDE WRITING MY STATE SENATORS AND CONGRESSMEN WHO ELSE CAN HELP ME TO GET MY REFUND FOR A GAS TANK THAT SHOULD BE AS A SAFETY FACTOR THE RESPONSIBILITY OF GM NOT THE CONSUMER. *TR

DUE TO A PERSISTENT SMELL OF GASOLINE IN THE VEHICLE AND THE CHECK ENGINE LIGHT COMING ON, WE TOOK THE VEHICLE TO OUR LOCAL REPAIR SHOP. THEY DETECTED A LEAK IN FUEL TANK AND HAD TO REPLACE THE FUEL TANK. IN DECEMBER, I RECEIVED A RECALL NOTICE THAT DESCRIBED THIS PROBLEM AS A MANUFACTURER DEFECT AND THAT I MAY BE ELIGIBLE FOR REIMBURSEMENT OF THE REPAIRS. I SENT THE REQUIRED DOCUMENTATION AND HAVE BEEN GETTING THE RUN AROUND SINCE. I HAVE BEEN TOLD: 1. VIN # NOT IN RECALL - YES IT IS. AND IT HAS BEEN REGISTERED IN ARIZONA FOR 3 YEARS. 2. REPAIRS NOT DONE BY A GM CERTIFIED DEALER - NOTHING IN THE DOCUMENTATION I WAS SENT STATED ONLY REPAIRS DONE BY A DEALER CERTIFIED REPAIR SHOP WOULD BE HONORED 3. THE TEAM IS REVIEWING IT, BUT NO ONE WILL GIVE ME A NAME OR CONTACT NUMBER FOR "THE TEAM". *CN

VEHICLE OVERHEATS; INTAKE MANIFOLD REPAIRED TWICE (ONCE IN WARRANTY AND ONCE OUT OF WARRANTY PERIOD); INDEPENDENT GARAGE AND BUICK DEALERSHIP SAY THAT HEAD GASKETS ARE LEAKING. BUICK HAS BEEN CONTACT TO ASSIST BUT HAS SAID MILEAGE IS TOO HIGH FOR ANY COVERAGE; APPEARS TO BE AN ISSUE WITH INCREASED CLAIMS OF HEAD GASKET REPAIR AFTER ABOUT A YEAR AND A HALF IN SERVICE; THE MAY 2002 BUILD MONTH HAS VERY HIGH OCCURRENCE OF THIS REPLACEMENT (MY VEHICLE WAS BUILD IN THIS PERIOD). *TR

2002 BUICK RENDEZVOUS WITH INTAKE MANIFOLD GASKET DEFECT. CONSUMER STATED THE LEAKING INTAKE MANIFOLD GASKET WAS REPLACED FOR A SECOND TIME IN TWO YEARS. *KB

AIR CONDITIONER WOULD INFREQUENTLY WORK. SEEMED TO WORK WHEN THE CAR WAS AT HIGHWAY SPEED BUT NOT AT IDLE. THOUGHT AT FIRST THIS WAS A PROPERTY OF THE VEHICLE. NEVER COULD FIND A REFERENCE THAT WOULD INDICATE THAT. CHECK AC PRESSURE AND IT WAS LOW. INSERTED A DYE CHARGE AND FOUND THE CONDENSOR WAS CRACKED ON THE PASSENGER SIDE. SEEMS TO BE CLOSE TO THE MOUNTING BRACKET. *TR

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT BEGAN EXPERIENCING FAILURE WITH THE HEATER AND NOTICED THAT THE COOLANT RESERVOIR WAS ALWAYS EMPTY. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED AT THE COST OF $800. THE DEALER STATED THAT THE INTAKE MANIFOLD WAS REPLACED BY THE PREVIOUS OWNER AT 30,000 MILES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST DUE TO THE VEHICLE'S AGE AND MILEAGE. THE CURRENT MILEAGE WAS 98,333 AND FAILURE MILEAGE WAS 93,000.

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED GAS AND NOTICED A LARGE FUEL SPILL IN HIS DRIVEWAY. HE INSPECTED HIS VEHICLE AND FOUND A HOLE WHERE THE HOSE CONNECTS TO THE GAS TANK. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000. UPDATED 03/06/08. *LJ

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE INTERIOR LIGHTS DIMMED FOR APPROXIMATELY THREE SECONDS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY REPLACED THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE ALONG WITH THE BODY CONTROL MODULE. THE FAILURE CONTINUED. THE DEALER STATED THAT THE HVAC CONTROL HEAD AND THE BATTERY CAUSED THE FAILURE. THE CONTACT STATED THAT HER HUSBAND REPLACED BOTH PARTS AND THERE HAD BEEN NO FURTHER OCCURRENCES. WHILE DRIVING 35 MPH, THE CONTACT HEARD A CLINKING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE THEN SHUT OFF WITHOUT WARNING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT MECHANIC AND HE STATED THAT THE TRANSMISSION FAILED. AS OF NOVEMBER 8, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE ELECTRONIC DOOR LOCKS WOULD NOT OPERATE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.