2005 BUICK TERRAZA Complaints

FOR THE SECOND TIME THE STABILITY TRACTION MALFUNCTIONED WHILE DRIVING MY TERRAZA. THE BRAKES SLAMMED ON BY THEMSELVES AND THE STEERING WENT OUT. THIS HAPPENED ONCE BEFORE WITH MY CHILD IN THE CAR. AFTER THE FIRST MALFUNCTION, BUICK WOULD NOT LET ME TERMINATE MY LEASE AND GUARANTEED ME THIS WOULD NEVER HAPPEN AGAIN. RELUCTANTLY, I AGREED TO KEEP THE CAR. GUESS WHAT, IT HAPPENED AGAIN. I REFUSE TO EVER LET MY DAUGHTER OR I TO BE IN THE CAR AGAIN. EVEN THOUGH I PLEADED WITH BUICK'S CUSTOMER SERVICE THAT I AGREED TO TAKE THE CAR BACK AFTER THE FIRST MALFUNCTION, ALTHOUGH VERY FEARFUL, WITH THEIR GUARANTEE IT WOULDN'T HAPPEN AGAIN, IT DID. THEY WILL NOT TERMINATE MY LEASE THEY TOLD ME I WAS STILL OBLIGATED TO PAY FOR THE LEASE UNTIL THE TERM WAS UP AND IF I WAS TOO SCARED TO DRIVE IT, THAT WAS MY PROBLEM. DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE FROM THEM TO RECALL? *JB

DT*: THE CONTACT STATED THE BRAKES ENGAGED THREE TIMES WHILE GOING 60 MPH. EACH TIME, THIS HAPPENED THE ASC (AUTOMATIC STABILITY CONTROL) LIGHT ILLUMINATED ON THE DASH. THE FIRST TIME THIS OCCURRED, THE VEHICLE WAS TOWED TO THE DEALERSHIP. PRIOR TO THIS INCIDENT, THE VEHICLE'S ABS ENGAGED ONLY AT SLOW SPEEDS. TO REPAIR THIS PROBLEM THE DEALERSHIP INSTALLED A NEW COMPUTER IN THE VEHICLE. WHEN THE PROBLEM RECURRED, THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE SENSOR WILL BE REPLACED. THE CONTACT WAS UNAWARE OF THE TYPE OF SENSOR. UPDATED 7/5/2006 - *NM

VIBRATION AT 50+ MPH. PULSATING, VIBRATING WHEN BRAKING. UNEVEN WEAR ON TIRES (FEATHERING) NOTICED AT 3,000 MILES. HORN TAKES A LOT OF PRESSURE TO MAKE IT WORK. 2 METRO BUICK DEALERS SAY ALL ABOVE IS NORMAL AND CAN NOT FIND ANYTHING WRONG. ONE DEALER PRINTED 2 SERVICE BULLETINS TO SHOW ME GM SAYS IT IS NORMAL. HEADLIGHTS AND INTERIOR LIGHTS DIM AND BRIGHTEN ON THEIR OWN. HAVE HAD NUMEROUS ONCOMING CARS BLINK THEIR HIGH BEAMS AT ME THINKING MY HIGH BEAMS ARE ON. I WAS DENIED IN MY REQUEST FOR A BUICK OFFICIAL TO GET INVOLVED. VAN IS NOW 9 MONTHS OLD AND ONLY 8,000 MILES BECAUSE IT IS UNBEARABLE TO DRIVE WITH ALL THAT SHAKING. *NM

VIBRATION IN CAR AT SPEEDS OF 45-TO-70--STEERING WHEEL VAN HAS BEEN BACK TO DEALER 6 TIMES, HAS ONLY 5900 MILES DEALER HAS REPLACED 2 TIRES, FORCED BALANCED ALL FOUR TIRES SEVERAL TIMES. THE TOW HAS BEEN SET AT ZERO AND ALIGNED 2 TIMES. JUST RECENTLY, THEY PUT 4 NEW MICHELIN TIRES ON VAN AT 5700 MILES, PROBLEM IS STILL THERE, AND IT STILLS GOES TO RIGHT. I HAVE BEEN TOLD AGAIN BY GM, THIS IS JUST THE WAY THE VAN IS AND THEY CAN NOT FIND A FIX, THEY OFFERED A 10 YEAR 100000 EXTENDED WARRANTY ON TOP OF THE 3 YEAR 36 MILE FACTORY WARRANTY. I TOLD THEM WOULD YOU DRIVE THIS VAN LIKE THIS FOREVER, THE PERSON AT GM SAID NO. SO I TOLD HER THAT IS MY ANSWER TO THE EXTENDED WARRANTY. ALSO, THEY HAVE TAKEN A 2006 ON THEIR LOT FOR A RIDE, AND IT HAS THE SAME PROBLEM AS MINE. I HAVE ALSO CALLED OTHER BUICK SERVICE DEPTS. AND I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THIS PROBLEM AND STILL HAS NO FIX. MY WIFE AND YOUNG FAMILY NO LONGER FEELS SAFE IN THIS 2005 BUICK TERRAZA CXL. *NM

WHILE DRIVING AT NIGHT FROM A FIELD TRIP WITH MY DAUGHTER AND HER GIRL SCOUT BROWNIE TROOP, THE STABILITY TRACK SYSTEM WENT ON IN ERROR AND I LOST CONTROL OF THE CAR. IT WENT FROM 40 MPH TO 5 MPH WITHIN A SECOND. THE STEERING WOULD NOT WORK, EITHER. VERY, VERY SCARY! I CONTACTED ONSTAR IN THE CAR AND THEY COULD NOT SEE A PROBLEM, BUT SENT A TOW TRUCK. THE DEALERSHIP REPLACED A SHORT-WIRE AND SAID IT WAS FIXED. BUT COULD IT HAPPEN AGAIN? ALSO, MY AUTOMATIC DOORS NEVER WORK PROPERLY. WE BOUGHT THIS CAR FOR FAMILY TRIPS AND FIELD TRIPS, BUT NOW I'M TOO SCARED TO TAKE IT ON TRIPS OR FIELD TRIPS THINKING THAT IT WILL HAPPEN AGAIN ON THE EXPRESS WAY LIKE IT DID TO OTHER TERAZZA OWNERS. WE LEASED IT SO I CAN'T GET RID OF IT. INSTEAD I MAKE A HUGE PAYMENT EVERY MONTH ON A LEMON. *JB

DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR LOCKED BY ITSELF AND WOULD NOT OPEN BY THE KEY OR POWER CONTROLS. THE VEHICLE WAS SEEN BY A DEALER FOR REPLACEMENT OF THE POWER DOOR LOCK MOTOR. ALTHOUGH THE DOOR LOCK PROBLEM WAS CORRECTED, THE DOOR RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE IS CURRENTLY AWAITING FURTHER INSPECTION BY THE DEALER. *AK UPDATED 5/10/2006 - THE VEHICLE ROLLED BACK WHILE ON HILLS. *NM

DT*: THE CONTACT STATED THE HORN WILL NOT SOUND WITHOUT APPLYING A LOT OF PRESSURE. UPON RECOMMENDATION OF GM, THE DEALERSHIP INSTALLED A REDESIGNED KIT TO TRY AND CORRECT THE PROBLEM. THE KIT DID NOT CORRECT THE PROBLEM.

2005 BUICK TERRAZA LEFT SLIDING DOOR WOULD NOT OPEN EITHER ELECTRONICALLY OR MANUALLY. DOOR LATER OPENED WHILE VEHICLE WAS IN MOTION. *TS THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. THEY DID UPDATE THE SLIDING DOOR MODULE PER SERVICE BULLETIN 05-08-64-013 BUT THAT DID NOT CORRECT THE PROBLEM. *NM

HORN DOES NOT SOUND WHEN PRESSED. DEALER SERVICE DEPARTMENT REPLACED ONE AIR BAG SPRING WITH AN UPDATED SPRING, AND SAID THAT ALOT OF THEIR CUSTOMERS ARE EXPERIENCING THIS SAME PROBLEM. THE HORN IS STILL DEFECTIVE. *AK

YESTERDAY JANUARY 8, 2005 WE TOOK A TRIP TO A RELATIVES HOUSE IN PENNSYLVANIA. ON OUR WAY HOME AND LUCKILY FOR US IN THE TOWN WE LIVE IN, OUR TERRAZZA STARTED MAKE A SCREECHING NOISE AND THE BRAKES LOCKED BRINGING THE CAR TO A GRINDING STOP. IT WAS THE SCARIEST THING THAT HAS EVER HAPPENED TO US. THE CAR COULD NOT BE DRIVEN EVEN A FEW FEET,THE DISPLAY PANEL SAID "STABILITY CONTROL ACTIVE". WE WERE VERY FORTUNATE THAT THE CAR BEHIND US WAS ABLE TO SWERVE OUT OF OUR WAY OR THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. I CAN'T HELP BUT WONDER WHAT WOULD HAVE HAPPENED IF THIS INCIDENT HAPPENED 30 MINUTES BEFORE AND WE WERE ON THE HIGHWAY TRAVELING AT HIGHWAY SPEED. I KNOW SINCE I WAS IN THE CAR, I BELIEVE WE WOULD NOT BE ALIVE TO TELL YOU ABOUT THIS INCIDENT. WE CALLED ON-STAR BUT THEY WERE UNABLE TO DIAGNOSE ANYTHING AND CALLED A TOW TRUCK TO HAVE THE CAR TOWED TO THE NEAREST DEALER, FREEHOLD PONTIAC/BUICK/GMC. THE DEALER WAS ABLE TO DETERMINE THAT IT WAS A SHORT IN A WIRE UNDER THE DASHBOARD AND THE CAR WAS REPAIRED AND READY FOR PICK-UP. I REFUSED TO PICK THE CAR UP BECAUSE I AM AFRAID THAT IF THIS HAPPENS AGAIN I MIGHT NOT SURVIVE NOR WILL MY FAMILY. THE DEALER AGREED TO KEEP THE CAR ANOTHER DAY AND TO PROVIDE US WITH FURTHER DETAILS ABOUT THE WIRES TOMORROW. THIS IS A MAJOR SAFETY ISSUE AND MANY GM MODELS EITHER HAVE OR WILL BE EQUIPPED WITH THIS TYPE OF SYSTEM SOON. THERE IS NO WAY TO DISENGAGE THIS SYSTEM. *NM