2007 BUICK TERRAZA Complaints

TL* THE CONTACT OWNS A 2007 BUICK TERRAZA. THE CONTACT STATED THAT THE VEHICLE'S AUTOMATIC SLIDING DOORS HAVE BEEN REPAIRED SEVEN TIMES. THE DOORS OPEN ERRATICALLY AND WILL OPEN WHEN THE VEHICLE IS LOCKED. THEY WILL ALSO COME OPEN WHILE SHE IS DRIVING. THE DEALER HAS REPLACED MOTORS, SENSORS AND OTHER ITEMS AND THE FAILURE IS STILL PRESENT. THIS FAILURE IS PRESENT ON THE DRIVER'S SIDE AND PASSENGER'S SIDE. THE CONTACT DRIVES HER GRAND CHILDREN IN THE VEHICLE AND IS CONCERNED ABOUT THE DOORS OPENING WHEN THE CHILDREN ARE IN THE VEHICLE. THE OWNER WANTS GM TO BUY THE VEHICLE BACK, BUT THEY WILL NOT. THEY OFFERED TO EXTEND THE WARRANTY ON THE DOORS BUT THE CONTACT STATED THE WARRANTY IS NO GOOD IF THE DOORS DO NOT WORK. THE FAILURE MILEAGE WAS 8,800. THE CURRENT MILEAGE WAS 30,000.

THE AUTOMATIC DOORS WILL NOT CLOSE PROPERLY AND AT TIMES JUST OPEN UP. IF I AM ABLE TO CLOSE THE DOORS, THE DOOR ALARM CONTINUES TO SOUND AND WILL DO SO FOR SEVERAL HOURS. I HAVE HAD IT LOOKED AT BY THE DEALERSHIP AND HAVE BEEN TOLD IT IS FIXED SEVERAL TIMES. I BOUGHT THIS VEHICLE NEW AND IT HAS LESS THAN 30000 MILES ON IT. THIS IS AN OUTRAGE AND NO ONE WILL STAND BEHIND THE VEHICLE. *TR

REAR SHOCKS DO NOT PERFORM CORRECTLY. BRAUN RAISED THE BODY 2" WHEN MAKING THIS AN ENTERVAN. THE REAR SHOCKS NEVER DAMPENED MOVEMENT DURING THE FIRST 2" OF TRAVEL. WHEEL HOP CAUSED THE REAR TIRES TO CUP AND BECOME OUT OF BALANCE. WHEN ROTATED TO THE FRONT DURING NORMAL TIRE ROTATION, THE VAN BECAME VERY DIFFICULT TO STOP AND HANDLE. THIS HAPPENED IN LESS THAN 12,000 MILES. AFTER REPLACING REAR SHOCKS, AND ALL FOUR TIRES AT MY EXPENSE, THE VAN DRIVES SMOOTH AND SAFE WILL NO PROBLEMS STOPPING. *TR

WHEN THE FUEL TANK IS FILLED WITH 1/4 TANK OR BELOW AND IS PARKED ON A SLIGHT DECLINE, THE FUEL GAUGE WILL DROP BELOW EMPTY AND THE LOW FUEL LIGHT WILL ILLUMINATE. SOMETIMES THE VEHICLE WILL HAVE A HARD TIME STARTING OR WILL NOT START AT ALL UNTIL THE VEHICLE IS PUSHED ONTO A MORE LEVEL SURFACE. IT HAS BEEN INTO THE DEALER 5 TIMES FOR THIS CONDITION AND THE PROBLEM CONTINUES. *TR

I AM HAVING PROBLEMS WITH THE SLIDING DOORS, THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE. AFTER ABOUT AND HOUR, GOT THE DOOR CLOSED AND NOW THE DOOR ALARM STAYS ON. HAVE AN APPOINTMENT TO GET IT LOOKED AT. AFTER READING ALL THE OTHER COMPLAINTS ABOUT THESE DOORS, I THINK THEY SHOULD HAVE A RECALL TO FIX THE PROBLEM. *TR

I BOUGHT A 2007 TERRAZA IN APRIL OF LAST YEAR. I HAVE HAD NOTHING BUT TROUBLE FROM THE START. THE BRAKES STARTED MAKING NOISE IN THE FIRST WEEK. THE DEALER CLEANED THE PADS, BUT THAT DID NOT WORK. THEY EVENTUALLY REPLACED THEM ,BUT IT STILL SQUEALS. THEN THE EMERGENCY BREAK LIGHT WOULD COME ON EVEN THOUGH THE BRAKE WAS NEVER USED, AND THE CRUISE CONTROL WOULD NOT ENGAGE. I BROUGHT IT BACK AGAIN. THEY SAID THAT THESE PROBLEMS WERE RELATED AND IT HAD TO DO WITH WIRING. THE BACK END WAS MAKING A TERRIBLE THUMPING SOUND EVERY TIME I WOULD GO OVER THE SLIGHTEST OF UNEVEN SURFACES. THEY TOLD ME THE GAS TANK STRAP WAS LOOSE, AND THEY TIGHTENED IT ,BUT IT DID NOT SOLVE THE PROBLEM. I TOOK IT BACK AND INSISTED THAT A TECHNICIAN RIDE WITH ME TO HEAR THE SOUND. LONG STORY SHORT ON THIS PROBLEM, THEY SAID THEY HAD TO CALL HEADQUARTERS AND MANY TERRAZAS HAVE THE SAME PROBLEM. THEY HAD TO REPLACE THE WHOLE BACK AXEL, AND HAD THE VAN FOR TWO WEEKS. AFTER THAT, I TOO HAD TROUBLE WITH THE AUTOMATIC DOORS COMING OPEN FOR NO APPARENT REASON. TWICE, I CAME OUT OF THE STORE TO FIND M Y DOOR WIDE OPEN. I COUNT MYSELF LUCKY SINCE IT WAS BETTER THAN THEM OPENING WHILE DRIVING WITH MY KIDS. BACK AGAIN. I WAS TOLD THEY RECALLED THE DOORS, BUT I CANNOT FIND ANY RECORD OF A RECALL ON THE WEB. I AM CALLING AGAIN TODAY BECAUSE I HAVE HAD TROUBLE LATELY WITH THE VAN NOT WANTING TO START ON AT LEAST FOUR OCCASIONS OR STARTING BUT WANTING TO DIE WHEN PUT IN GEAR. WHEN I BOUGHT THE VAN, IT WAS A PROGRAM CAR AND HAD 20,000 MI. IT HAS BEEN 9 MOS. AND NOW HAS 30,000 MILES. SHOULD I BE EXPERIENCING THIS MANY PROBLEMS ON A VEHICLE WITH ONLY 30,000 MILES??? I HAVEN'T WITH ANY OTHER CAR. COULD I HAVE A LEMON??? I CERTAINLY WOULD NOT RECOMMEND A TERRAZA TO ANYONE!!!! THE SERVICE PEOPLE HAVE BEEN PRETTY ACCOMMODATING AND FIXED MOST OF THE PROBLEMS, HOWEVER, I'M A LITTLE SCARED OF THE SAFETY ISSUES HERE. WHAT ELSE MIGHT BE WRONG THAT WILL CREEP UP LATER?? *TR

BOTH POWER DOORS ON VEHICLE HAVE FAILED TO CLOSE ON SEVERAL OCCASIONS. SERVICED THREE TIMES ON PASSENGER SIDE AND TWICE ON DRIVER SIDE. *TR

TL*THE CONTACT'S EMPLOYER OWNS A 2007 BUICK TERRAZA. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY 15 MINUTES AT 30 MPH, THE BRAKES FAILED. THE CONTACT HAD TO MANEUVER ONTO A GRASSY AREA AND THEN APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO A DEALER AND THEY STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE CURRENT MILEAGE WAS 8,765 AND FAILURE MILEAGE WAS 8,753.

WE HAVE A 2007 BUICK TERRAZA CX WITH 11,000 MILES, WHICH WAS OUR WORST MISTAKE. IT WAS A PROGRAM VEHICLE. WE HAVE CONTINUALLY HAD PROBLEMS WITH THE AUTOMATIC DOOR MALFUNCTIONING. IT HAS BEEN TAKEN APART AND EVERYTHING REPLACED AND STILL IT DOES NOT WANT TO SHUT. THE SERVICE TRACTION LIGHT COMES ON ALONG WITH THE PUMP AT A TIME WHEN IT WANTS TO. USUALLY WHEN THE DEALER IS CLOSED. THEN IT GOES OFF WITHOUT THROWING ANY CODES. THE ENGINE IS RIDING ROUGH BUT THE COMPUTER SHOWS NOTHING. THE GAS MILEAGE IS REALLY DOWN. WE HAVE BEEN IN CONTACT WITH BBB AUTOLINE AND ILLINOIS ATTORNEY GENERAL. THERE IS A SERIOUS PROBLEM WITH THIS DOOR. IT IS A MATTER OF TIME BEFORE IT DECIDES TO OPEN WHILE I AM DRIVING WITH MY CHILDREN. I HAVE HAD IT INTO THE DEALER PROBABLY OVER 30 TIMES OR MORE. THE RECORDS SHOW JUST WHEN SOMETHING WAS REPLACED BUT NOT WHEN THE DEALER TRIED TO FIX IT KNOWING THEY WOULD NOT GET PAID. I HAVE DONE MY OWN INVESTIGATION AND FOUND THIS HAS BEEN A CONTINUAL PROBLEM SINCE 2005 IN BUICKS AND CHEVROLETS AND OTHERS WITH THIS DOOR. THERE IS A MAJOR PROBLEM THAT NEEDS TO BE ADDRESSED. THEIR (GM) FIX IS THE SENSORS BUT I HAVE HAD THEM REPLACED AND STILL IT DOES NOT WORK RIGHT. I JUST WANT GM TO TAKE IT BACK AND TRY TO FIND THE MAJOR PROBLEM TO BE ABLE TO FIX ALL THE OTHERS WITH THIS PROBLEM. THIS IS PROBABLY FALLING ON DEAF EARS LIKE EVERYTHING ELSE WE'VE TRIED TO DO. WE LIVE ON ONE INCOME WHILE HOMESCHOOLING 3 KIDS AND TAKING CARE OF A MOTHER-IN-LAW WITH ALZHEIMERS. I NEED A SAFE DEPENDABLE VEHICLE AND THIS ONE IS NOT. PLEASE HELP US. *TR

WE HAD BOUGHT A BUICK TERRAZA VAN AND CAME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE ALIGNMENT, THIS HAS JUST CHEWED THE '!@#$% OUT OF MY TIRES!!!!! SO WE CALLED UP THE CAR DEALER SHIP AND THEIR TRYING TO TELL US THIS ISN'T UNDER WARRANTY ! I THINK IT'S '!@#$% THAT THIS PROBLEM HAS NOT BEEN RECALLED! PLEASE E-MAIL WITH YOUR RESPONSE? KELLY BROOKES *TR