2012 BUICK VERANO Complaints

Technical Service Bulletin #13-06-01-003H (TSB 003H) in regards to GM’s 2.4L engines & excessive oil consumption. (https://static.nhtsa.gov/odi/tsbs/2016/MC-10116880-9999.pdf) This release not only concedes a persistent issue found in at least six GM models, but more importantly fails to acknowledge the serious and fatal risks as a result of the Oil Consumption Defect. As a direct result of GM's known defect, I was left in a dangerous situation. I crossed a divided residential street, engine stalled and the vehicle turned off, stranded in the middle. It is not unreasonable to imagine other similar situations occurring, leaving people directly susceptible to serious injury or death. Here, the dipstick was completely dry. It took two quarts before any oil appeared on the dipstick. The oil light did not illuminate and I was approximately 1500 miles from my next scheduled oil service. The diagnosis: pistons excessively worn from lack of oil, engine failure. My situation is not unique. https://www.carcomplaints.com/Buick/Verano/2012/engine/engine.shtml Sanchez et al v. General Motors LLC, found in favor of the plaintiffs. The issue: the Oil Consumption Defect, found in 2010-13 Equinox & Terrain, both vehicles listed on TSB 003H with the 2012 Verano. https://www.classaction.org/media/sanchez-et-al-v-general-motors-llc.pdf The primary cause: faulty piston rings and defective crankcase ventilation system, leading to excessive oil consumption. The oil monitoring systems are defective. “Reliance on the [system] instead encourages owners to drive with a false sense of security.” “Problems include, but are not limited to: unanticipated engine shutdowns, engine stalls.” “[This] is a substantial safety concern because [failure]… cannot be reasonably anticipated or predicted.” To allow GM to ignore this documented and persistent issue, without further investigation, would be a failure carry out the NHTSA’s core duty: to save lives and prevent injuries. Thank you.

The contact owns a 2012 Buick Verano. The contact stated that her vehicle was constantly loosing oil however, there was no warning light illuminated on the vehicle to indicate that the oil level was low. The contact stated that when the oil level was low, the vehicle made a loud rumbling sound. The contact would then top off the engine oil. The contact stated that without the knocking sound she would not know that the vehicle required additional oil. The vehicle was taken to a dealer and an independent mechanic however, the mechanic was unable to locate an oil leak. The manufacturer was not notified of the failure. The failure mileage was 176,768.

My car has started to burn oil quickly in the past and I was bringing my car to get oil changes more frequently than the sticker was saying at the dealership. Recently my car showed no oil on the dipstick after my car stopped running. 2 quarts of oil was added and the oil only showed at the tip of the dipstick. My engine was tapping a few weeks prior to my car no longer running. I brought the car to the dealership and they informed me that there was not a recall on my vehicle, but upon checking there was a recall in 2016 for this exact matter. My car is still not running and has been down since October 22, 2021. The dealership is stating that they cannot fix my car because there is not an open recall, but this recall was in 2016 and I was never made aware of the recall nor was I said any correspondences about this recall.

Replaced many components and still has cylinder misfire . Replaced coils . Spark plugs. Vvt solenoids . Pigtails for vvt and still jerks, stalls, and radio doesn't work.

Car engine started making noise in front right side. Had oil changed 2000 miles prior and there was no oil when checked. Mechanic said the motors are known to have the timing belt go out and the pistons. There are recalls for this issue, however my VIN number doesn't come up!! Have had the car 2 months!!!! Pretty pissed off!

CAR USING EXCESSIVE OIL, BUT NOT LEAKING. NON OIL LIGHT EVER HAS COME ON. CAR ALSO SHOWED P0011 WHICH TIES IN WITH ISSUE.

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY SHUT-OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO AN UNKNOWN ELECTRICAL DEFECT. THE CONTACT THEN CALLED DAVID CHEVROLET BUICK (10225 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304) WHERE SHE WAS PROVIDED AN ESTIMATE TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT DECLINED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT

WHILE PULLING INTO MY HOME DRIVEWAY, WHEN I APPLIED BRAKES . AND THE CAR STARTED TO ACCELERATE CAUSING ME TO HIT MY OTHER VEHICLE AND THEN THE CAR PROCEEDED INTO THE SIDE OF MY HOUSE . I JUST 2 DAYS PRIOR HAD MY CAR INSPECTED AT FIRESTONE, I ALSO JUST HAD NEW BRAKES AND ROTORS REPLACED LESS THAN 5 MONTHS PRIOR, ALSO THE AIRBAG LIGHT CAME ON EARLIER THAT DAY, I WAS COMING HOME FROM FIRESTONE AND NOTICED THE CAR WAS ACCELERATING AND DECELERATION WHILE DRIVING WHICH WAS LESS THAN 10 MILE FROM MY HOME .

THE PASSENGER SIDE AIR BAG LIGHT GOES OFF WHEN ENGINE IS RUNNING. DOES THIS WHILE DRIVING OR PARKED. THIS MAKES AIR BAG LIGHT IN THE INFORMATION CENTER OF DASH COME ON OR TURN OFF.

PURCHASED THE CAR USED WITH 65K MILES AND EVERYTHING SEEMED GOOD. AT AROUND 72K THE CAR HAD A LOUD PINGING NOISE. I CHECKED THE OIL AND THE DIP STICK WAS DRY. I CHANGED THE OIL AND FILTER TO BE SAFE. THE CAR HAS BEEN USING A QUART OF OIL EVERY 2000 MILES. AT 80K THE CHECK ENGINE LIGHT CAME ON. IN PA THAT MEANS YOU DO NOT PASS INSPECTION SO WE HAD TO HAVE THE ENGINE SERVICED. THE BILL WAS ONLY $212 DOLLARS FOR TWO VALVE POSITION SOLENOIDS. I DID A COMPLETE OIL AND FILTER CHANGE THEN ALSO. AT 1712 MILES LATER THE ENGINE LIGHT CAME ON AGAIN, THE ENGINE OIL WAS 1,5 QUARTS LOW AGAIN. I GUESS I AM IN THE SAME BOAT AS MOST OF THE OTHERS WITH HIGH OIL CONSUMPTION, SHAFTED BY GM AGAIN. I DO NOT UNDERSTAND HOW A COMPANY CAN SELL SOMETHING SO BADF AND GET AWAY WITH IT. IT SEEMS ALL OF THE GM VEHICLES WITH THE 22.4 LITER 4 CYLINDER ENGINE HAVE THESE ISSUES. THE SHAME IS THE CAR ITSELF SO FAR HAS BEEN PRETTY GOOD EXCEPT FOR THE OIL ISSUE. WHEN WILL GM START TO STAND BEHIND THEIR PRODUCT?