2012 BUICK VERANO Complaints
View complaints related to 2012 BUICK VERANO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2012 BUICK VERANO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK VERANO- FRAMINGHAM, MA
OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT A LONG DISTANCE TO CLEAR ITSELF. IT CLEARED & IT PASSED INSPECTION AFTER DRIVING IT FOR HUNDREDS OF MILES. THEN THE NOT EVEN ONE YEAR OLD BATTERY STARTED DRAINING ITSELF WITHOUT REASON BECAUSE THE LIGHTS ARE ON AUTOMATIC. WE JUMPED IT WHEN NOT HOME AND CHARGED IT WHEN HOME. THIS YEAR IT WOULD NOT PASS INSPECTION SAYING FUEL SYSTEM NOT READY, EVAPORATIVE SYSTEM NOT READY. THE MALFUNCTION INDICATOR LAMP CAME ON AGAIN AND DISAPPEARED AFTER DRIVING IT HUNDREDS OF MILES. THERE IS ONLY ONE ERROR MESSAGE NOW ABOUT FUEL SYSTEM. MILEAGE NOW IS 29,449. WE HAVE USED A LOT OF GAS DRIVING IT JUST FOR THE TEST AS IT STARTED WITH 29,065. IT DOES NOT MAKE SENSE THAT WE HAVE TO DRIVE IT JUST TO CLEAR IT WHILE WE POLLUTE THE ENVIRONMENT. SOMETHING MUST BE WRONG SOMEWHERE EITHER THE TESTING MACHINE AS IT WAS DOWN THE FIRST TIME WE WENT FOR INSPECTION OR THE COMPUTER SYSTEM OF THE CAR. THE INSPECTION FAILURE HAPPENED 02/2017 THE FIRST TIME & 02/2018 & 04/2018 THE LAST TIMES. THE DRAINING OF THE BATTERY HAPPENED BEFORE THE LAST YEAR'S INSPECTION. EVERY NOW AND THEN IT GETS DRAINED AGAIN! WE HAVE TO PAY FOR ANOTHER INSPECTION BECAUSE WE EXCEEDED THE TIME LIMIT ALLOWED FOR THE FIRST FEE.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- COLUMBUS, OH
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT WAITED APPROXIMATELY ONE MINUTE BEFORE RESTARTING THE VEHICLE. THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED FIVE OTHER TIMES. THE CONTACT DROVE THE VEHICLE TO TWINS BUICK/GMC IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND THE PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,952.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- ROCKTON, IL
EXCESSIVE OIL CONSUMPTION DUE TO DEFECTIVE PISTONS/RINGS. MY OIL BURNS OFF RESULTING IN DIRTY SENSORS, OVERLY DIRTY EXHAUST, A POOR RUNNING ENGINE AND CONSTANTLY HAVING TO ADD OIL. THE OIL ITSELF BECOMES THICK AND BLACK VERY QUICKLY AFTER AN OIL CHANGE. THIS HAS RESULTED IN THOUSANDS OF DOLLARS OF NEEDLESS REPAIRS AND OIL CHANGES BECAUSE THE ROOT PROBLEM WAS NOT WIDELY KNOWN OR ADDRESSED. THE ONLY REPAIR IS PISTON AND RING REPLACEMENT OR ENGINE REPLACEMENT.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- HIAWASSEE, GA
I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLING ACROSS AN INTERSECTION WHEN MY CAR HESITATED FOR SEVERAL SECONDS, AND I WAS ALMOST HIT. THIS IS WHEN WE DECIDED TO TAKE IT FOR INSPECTION IMMEDIATELY. WE TOOK IT TO THE CLOSEST BUICK PLACE, AND THEY FOUND AN OIL CONSUMPTION ISSUE CAUSED BY FAULTY PISTONS AND RINGS. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUED, BUT NO RELATED RECALLS. IF MY CAR HAD HESITATED ANY LONGER AT THAT INTERSECTION, I LIKELY WOULD HAVE BEEN T-BONED. WHAT'S WORSE IS THAT AFTER RESEARCHING I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 2012 VERANOS. AT THIS TIME, MY CAR IS STILL IN THE SHOP WHILE MY SPOUSE AND I WORK ON COMING UP WITH AN UNEXPECTED TWO GRAND TO FIX WHAT IS A KNOWN ISSUE TO GM.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- QUINCY, IL
I BOUGHT A 2012, CERTIFIED USED, BUICK VERANO IN DECEMBER 2016. IN THE MANUAL, IT SAYS TO CHANGE THE OIL UNTIL WHEN ONE OF THESE 4 THINGS HAPPEN: I'VE GONE 6500 MILES, IT HAS BEEN 6 MONTHS, THE LIGHT SAYS 25% OIL LIFE REMAINING, OR WHEN THE "CHANGE OIL NOW" LIGHT COMES ON. I CHECKED THE OIL WHENEVER I GOT GAS. I WAS CHECKING OIL LEVELS ABOUT TWICE A MONTH. RIGHT AROUND 3 MONTHS AFTER I GOT THE CAR, IT SAID THAT I HAD 70% OIL LIFE, BUT THE DIPSTICK WAS REGISTERING PRETTY LOW, SO I GOT THE OIL CHANGED. MY MILEAGE AT THE TIME WAS JUST UNDER 42,000. TWO MONTHS LATER, ON MAY 18, 2017, I TOOK MY CAR IN. THE MECHANIC DID A FULL INSPECTION, AND HE TOLD ME THAT MY CAR WAS COMPLETELY OUT OF OIL. I HAD ONLY GONE 2500 MILES SINCE MY LAST OIL CHANGE. THEY DID AN OIL CHANGE AND TOLD ME TO WATCH FOR LEAKS. SEPTEMBER 4, I STOPPED TO GET GAS ON MY WAY HOME FROM A LABOR DAY TRIP. I CHECKED MY OIL, AND THE DIPSTICK REGISTERED NOTHING. NONE OF THE WARNING SIGNS WERE PRESENT. I HAD GONE 4,323 MILES SINCE MY LAST OIL CHANGE, AND THE OIL LIFE MONITOR STILL SAID AROUND 60%. AT THIS POINT, MY OVERALL MILEAGE WAS 48,804. TWO MONTHS LATER, NOVEMBER 2, I WAS GOING ON A SHORT TRIP. I WENT TO GET GAS AND CHECK MY OIL; ONCE AGAIN THE DIPSTICK WAS COMPLETELY EMPTY. I WENT TO THE SAME MECHANIC THAT HAD ORIGINALLY DONE THE FULL INSPECTION ON MAY 18. HE LOOKED INTO IT FURTHER AND TOLD ME ABOUT SERVICE BULLETIN #13-06-01-003H: EXCESSIVE OIL CONSUMPTION. I STARTED AN OIL CONSUMPTION TEST. AT THIS POINT MY MILEAGE WAS 52,462. HERE IS THE TIMELINE FOR MY TEST: NOVEMBER 4: 52,462 - COMPLETE OIL CHANGE NOVEMBER 28: 52,976, 514 MILES, ADDED 2 QUARTS OF OIL DECEMBER 15: 53,957, 981 MILES, ADDED 1 QUART OF OIL JANUARY 22: 54,952, 995 MILES, ADDED 2 QUARTS OF OIL HOW BUICK WON'T PAY TO FIX A PROBLEM THEY KNOW EXISTS THAT COULD CAUSE MORE PROBLEMS DOWN THE ROAD...
Source: NHTSA WEB SITE -
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2012 BUICK VERANO- WOODSTOCK, IL
EXCESSIVE OIL CONSUMPTION. KNOWN PROBLEM WITH THE 2.4L ECOTEC ENGINE. WELL OVER A LITER EVERY 2000 MILES. THIS HAS BEEN OCCURING SINCE I FIRST PURCHASED THE CAR, USED, IN MAY 2014.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- PITTSBURGH, PA
HIT BLACK ICE ON 2 LANE HIGHWAY, RATE OF SPEED ABOUT 40 MPH. CAR IMPACTED CONCRETE BARRIERS CAUSING THE FRONT END TO BE DEMOLISHED AS WELL AS BOTH FRONT TIRES TO BE TURNED UPWARD. FRONT AND SIDE AIRBAGS DID NOT DEPLOY. THIS CAR IS NOT ON A RECALL LIST BUT PERHAPS THERE ARE MORE OWNERS OUT THERE WHO HAVE HAD THE SAME ISSUE WITH 2012 BUICK VERANO. I AM FAR FROM AN EXPERT BUT I ASSUME DUE TO DAMAGE ON THE FRONT END THE AIR BAGS SHOULD HAVE DEPLOYED.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- PARMA, OH
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE OIL WAS VERY LOW. THE CONTACT INDICATED THAT THE OIL WAS LAST CHANGED IN OCTOBER OF 2017. THERE WAS NO WARNING MESSAGE DISPLAYED INDICATING THAT THE OIL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER (AXELROD BUICK IN PARMA, OHIO) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,256.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- SAPULPA, OK
I WAS PULLING INTO A PARKING SPOT AND STARTED HITTING THE BRAKES THE CAR ACCELERATED BY ITSELF AND HIT A POLE. NO MY FOOT WAS NO WHERE NEAR ACCELERATOR. THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN THANK GOOD THE FIRST TIME I DIDN'T HIT ANYTHING. I HAVE DONE RESEARCH ONLINE AND I AM NOT THE ONLY ONE THIS HAS HAPPEN TO. I BOUGHT THIS CAR WITH 44,000 MILE ON IT AN IT HAS BEEN IN THE SHOP MORE THEN OUT. THIS DEFECT ALMOST KILLED ME AND MY FAMILY, BECAUSE I ALMOST HIT A WALL
Source: NHTSA WEB SITE -
2012 BUICK VERANO- EUCLID, OH
ON 10/11/2017 I WAS DRIVING MY CAR ATTEMPTING TO MAKE A RIGHT TURN AND MY CAR STEERING WHEEL LOCKED ON ME AND MY POWER STEERING LIGHT CAME ON I TOOK IT IN ON 10/12/17 TO MY LOCAL BUICK DEALER SERVICE BUT LIGHT CAME ON AGAIN 10/13/17 I TOOK IT BACK ON 10/14/17 THEY SAID MY COMPUTER PROGRAM WAS NOT REPROGRAMED BUT MY LIGHT CAME ON AGAIN 10/23/17 I AM SO SCARED TO DRIVE MY CAR
Source: NHTSA WEB SITE