BUICK Complaints

The contact owns a 2014 Buick Enclave. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 23V334000 (Air Bags) and the recall repair was performed. The contact stated that after the repair was performed, the driver’s side “Air Bag Service” warning light remained illuminated. The vehicle had not been taken to the dealer for additional diagnostic testing or repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,500. The contact stated the main concern is the service warning message light comes on every startup as well as randomly while driving the vehicle.

My vehicle has a safety recall and the manufacturer has not remedied a part to fix it yet.

Engine Yes my safety and others were at risk. I was driving and the car power down and two lights came on engine light and engine service came on and then service ECM message yes i got the engine light the first few months into my lease and i took back to the dealership that purchase and they promised they would fix the issue and now i got the engine like again. I don't feel safe in this car. i got the car serviced at the dealership in 02/14/2024 and they did not say thing was wrong with the car.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Buick Encore. The contact stated while starting the vehicle, the check engine warning light was illuminated. Additionally, the GMC mobile app alerted the contact of emissions failures and advised to contact the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that the emission pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred 9-months later. The vehicle was taken to a second dealer, Simms Chevrolet Co (4220 W Vienna Rd, Clio, MI 48420) where it was diagnosed that the emission pump had failed and needed to be replaced. The dealer ordered the part. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,474.

The contact owns a 2017 Buick Encore. The contact stated that while driving at approximately 65 MPH, the vehicle suddenly stalled, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact was able to drive a short distance to the residence. The vehicle was taken to the dealer where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 176,000.

Have been experiencing brake malfunction on my 2018 Buick Encore with the brakes getting locked while driving. There were instances where the brakes would lock randomly and the vehicle would start slowing down during driving even with a foot on the gas pedal and I had to turn on the hazards lights to pull the vehicle on the side in order to avoid being rear ended. Took the vehicle to a GM dealership and initial diagnostics mentioned that the brake pedal position sensor was malfunctioning and would need a replacement. Agreed to replace that, but after this repair dealership claimed that there was a loose pivot in the brake pedal assembly causing the brake light to be on(Did not have this issue before taking the vehicle to dealership). Since the vehicle was not in a driving condition due to the brake light being "ON" all the time, as per the dealership suggestion I agreed to replacing the entire brake pedal assembly as well. However, the original issue was not resolved and the dealership is now recommending that replacing the master brake cylinder and brake booster might resolve the issue. The dealership has also mentioned that all these recommended repairs are from GM and my vehicle is still at the dealership.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the "Service Air Bags" message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available.