BUICK Complaints

I bought my car, new, on 10/1/ 2023. The middle of November i noticed the headlights randomly dimming. On 12/3/23 I to the dealership to have them looked at. I was told there was nothing wrong but make an appt. they had my car 3 times in less than 2 months. I repeatedly told them my headlights were dimming and or going off. On Jan 13 after taking my daughter to the airport my headlights went off as i was merging on to hiway at 6:30vam. at that point i filed a complaint with GM.. They won't do anything because the dealer said the lights function'. I have not driven my car after dark Jan 113. I am terrified that it will happen again. I keep having more things go wrong. display, collision, lane assist. i have picture of some of the incidents. I HAVE ALL LOT OF DOCUMETATI0N AND PICTURES HOWEVER I GET MESSAGES THE FILES ARE TO BIG EVEN WITH A FILE WITH 6 PIECES OF PAPER.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a current recall on my 2017 Buick Enclave. The front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An in?ator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. I have tried to get this fixed but the dealer tells me they cannot get parts!

The contact owns a 2012 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the park assists, and several unknown warning lights illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM was elevated. The contact stated that the failure had been occurring and persistent for several years; however, the dealer had not been able to duplicate the failure. The vehicle was taken to the dealer where it was diagnosed with a severe electrical failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2016 Buick Regal. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The contact veered to the side of the road and turned off the vehicle for 5-10 minutes. The contact stated that upon restarting the vehicle, the failure was no longer present. The contact drove to the residence. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder #1 coil pack and spark plug needed to be replaced. The vehicle was taken to an independent mechanic, where all the coil packs and sparks plugs were replaced; however, the failure recurred several days later. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to TSB Number: 16-NA-383 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the TSB was VIN specific, and the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,900.

GM still does not have a remedy for the open recall of my vehicle but has determined that it is unsafe. I called today to several GMC/Buick dealers as well as the manufacturer. They refuse to provide a timeline of when any remedy will be available. It has been more than 11 months and I am afraid that something bad will happen as my vehicle has been deemed unsafe. Is there a way to request payment for my vehicle or even an equivalent replacement as a repair is not available and has no timeline? I do not want to continue driving an unsafe vehicle. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It has been a year since my recall and there has been no update on resolving this known safety issue.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

my car engine did not shut off i had to call on star to assist turn off my engine. there is problem with ANTI theft system and cruise control. i had to press cruise button numberous time to shut it off. on start customer advice me to take it to dealer to take look. they did on board diagnosit test they found these code

Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special notice for the GX version of this vehicle. But dealer says my vin does not qualify