BUICK Complaints

P215/55R18 94H M+S Nothing has happened yet, but we need to get all new tires! When we got these [XXX] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires L Front the worst, on the sidewall by the tread! We have only been back to Sams once for rotation etc., because it is 20 miles away, so we do it locally at our Buick dealership, or the Les Schwab tire store every 3500 miles. Needless to say we will not be going back to Sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the Goodyear Assurance MaxLife! One comment from a Sams in Kingston, NY was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but I cannot see the inside, it probably looks the same! We hadn't noticed until the Dealership pointed it out when they serviced the car. SAMS, where we got them won't do anything, saying it is weather related cracking????? Seriously, I have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not SAFE! Just glad nothing has happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Buick Encore. The contact stated that while parked and refueling the vehicle, the contact observed an abnormal gasoline odor. Additionally, when the contact entered the vehicle there was an abnormally strong strong gasoline odor inside the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 22,786.

The contact owns a 2017 Buick Regal. The contact stated while driving 80-85 MPH downhill and depressing the brake pedal, the brake pedal was rigid, failed to lower as needed, and the vehicle failed to respond. The Brake Assist warning light was illuminated. The contact stated that upon depressing the brake pedal harder, the brake pedal slightly travelled down and bounced back. Additionally, the steering wheel shuddered, and the vehicle failed to respond. The contact allowed the vehicle to gradually decelerate independently. The contact was able to drive to her destination at slower speeds. The contact related the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to the dealer, where a fee was charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lunged forward while accelerating. The failure was more persistent at speeds of 40 MPH and lower. There were no warning lights illuminated. Additionally, while turning the steering wheel to the left or the right there was a clunking sound coming from the steering wheel. The vehicle had been taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.

After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I brung my car in due to a oil leak and a water pump (Coolant leak) amongst other things my check engine light stays on its the turbo charger, Oxygen sensor and exhaust manifold. this has been an ongoing issue since I purchased the vehicle.

NHTSA Recall Number23V334 Recall StatusRecall Incomplete, remedy not yet available It will be one year next month and still no remedy. I want to trade this car and dealerships have significantly reduced the value citing the unresolved recall restricting their resale.

I was notified of the Takata recall in either May or June of 2023. I was told that the remedy was not yet available. I have been calling the dealership repeatedly. I called again today but was told that they need to order parts to complete my recall and that there hadn't been a fix or parts available to conduct the recall until February of 2024. Given the age and mileage (over 142,000 miles) I am very concerned about the recall not having been performed on my vehicle.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 22V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.