BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 BUICK ENCLAVE
    - Indianapolis, IN

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - NORTON SHORES, MI

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 BUICK ENCLAVE
    - Malta, OH

    DRIVING ON THE INTERSTATE AT APPROX. 70 MPH WHEN THE VEHICLE MADE A LURCH FORWARD MOTION. THE VEHICLE LOST POWER.WE WERE NEAR A EXIT RAMP AND COAST TO THE INTERSECTION. VEHICLE WOULD START BUT WOULD NOT SHIFT OUT OF PARK. WE COULD NOT MOVE THE VEHICLE. IT WOULD NOT EVEN GO INTO NEUTRAL TO PUSH THE VEHICLE TO SAFETY. THE POLICE WERE CALLED TO DIRECT TRAFFIC, WHILE WAITING FOR A TOW TRUCK. WE ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIME SO WE COULD IT IN NEUTRAL DURING THE NEXT 45 MINUTES . THE POLICE HAD TO LEAVE AND MADE A FINAL TRY TO PUT THE VEHICLE IN NEUTRAL AFTER RESTARTING, IT WENT INTO NEUTRAL . THE VEHICLE WAS PUSHED TO THE SHOULDER AND THE POLICE PUT FLARES OUT TO ADVISE OF A DISABLED VEHICLE, AND LEFT THE SCENE. AFTER ABOUT 2HOURS AND 50 MINUTES THE TOW TRUCK ARRIVED. THE TRUCK OPERATOR GOT INTO THE VEHICLE, STARTED THE VEHICLE AND PUT IT INTO DRIVE AND DROVE IT ONTO THE FLAT BED TOW TRUCK. VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS PURCHASED. WE BOUGHT THE BUICK NEW, 2024, WITH 3 MILES ON IT. WHEN THIS OCCURRED IT HAD 1814 MILES ON IT MARCH 13TH 2024. OUR PHONE APP FOR MY BUICK STATES THAT DIAGNOSTICS RESULTS SHOWS ENGINE AND TRANSMISSION SYSTEM TO SERVICE NOW. TODAY IS APRIL 6 2024. VEHICLE STILL NOT REPAIRED. CAUSE OF PROBLEM A SENSOR OR TRANSMISSION OVER HEATED AND LOCKED UP THE TRANSMISSION. ONCE IT COOLED IT COULD BE MOVED. BUICK CUSTOMER CARE WERE NOTIFIED CASE # AVAILABLE

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - Scottsville , KY

    Vehicle shuts off due to fuel pump relay connection problem which is due to the back seat rubbing against the fuse box

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Davie, FL

    The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK VERANO
    - St. Louis, MO

    Back in 2018 my car was cutting out while driving on the road I had to pull out then engine light came on I was told it was rodent that ate the wires but I fact it was not because fast forward to and incident that happened Sunday last week my car won’t go inter gear and was shaking really bad and I found out it’s fruse block was bad. This power the transmission and can cause serious damage to another person on the road if it goes out while driving you lose all control of car on highway etc. this can kill anyway if they don’t correct this issue

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Houston, TX

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - Mobile, AL

    The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - Destin, FL

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 BUICK ENCLAVE
    - Center Point, IA

    Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.

    Source: NHTSA WEB SITE