BUICK Complaints

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

We have been waiting over 6 months for an airbag repair due to the recall but no remedy is available. We have been warned that this could cause injury or death but nothing seems to be happening. I am concerned that GM will issue a statement telling us not to drive the vehicle. I know this has been done just recently on other auto makes. What will it take to get it fixed before another injury or death occurs.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Encore. The contact stated while driving 55 MPH, the steering wheel seized with the electronic power steering warning light illuminated. The vehicle was towed to a gas station temporarily. The dealer was contacted and suggested the contact call the NHTSA Hotline for assistance. The contact referenced NHTSA Campaign Number: 15V146000 (Steering) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 88,326.

I was informed of the active airbag recall on my vehicle when it was taken in on 1/26/24 to have diagnostic work done on the AC. The GM repair center would not repair the vehicle. Every person and agency I have spoken to has refused to help me because there is currently no remedy available. If there is no remedy, my airbag should simply be replaced.

The NHTSA has issued a recall due to a safety concern with the airbag since the airbag inflator may rupture causing metal fragments to explode into the vehicle interior causing death or harm to passengers. As a result these vehicles have been designated as not safe to drive. While it appears through the Working Capital Assistance Program some type of compensation or assistance is being provided for dealers nothing is being done for those of us who own one of these vehicles. There is also absolutely no indication of when a remedy for this safety recall will be available; supposedly the defect is being addressed. Therefore we own a vehicle which has been declared unsafe to drive, yet nothing is being down to help owners of these vehicles. Why?

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.