BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK LACROSSE
    - Manhattan, KS

    The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at approximately 35 MPH, the vehicle decelerated and shutoff independently. The stabili-trak warning light was flashing after the failure had occurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was informed that the failure was not covered under a recall. There was no assistance provided. The contact stated that the failure was related to NHTSA Campaign Number: 11V404000 (Electronic Stability Control). The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LACROSSE
    - Naugatuck, CT

    #07-06-04-019F: Intermittent Malfunction Indicator Lamp (MIL} Illuminated, OTC Pl':1.~J with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector). Lost power on I-84 and had to cross over the right lane because I had no power, barely missing a rear end collision.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Equality, AL

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - Pilot Mountain, NC

    The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - Evans, GA

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - SHELBY, NC

    Nothing has happened yet, but there still isn't any progress on a fix from the manufacturer. I worry everyday that I or my children will be killed by my airbags if they deploy. It has been almost 1 year. Shouldn't the manufacturers get to fixing these recalls in a timely manner or update vehicle owners?

    Source: NHTSA WEB SITE
  • 2020 BUICK REGAL TOURX
    - Hyattsville , MD

    Ever since we purchased the vehicle new in 2020 we had an issue with intermittent mulfunction of the parking and cross traffic alerts indicators. The backup camera screen often fails to indicate whether there is cross traffic and from which side. The issue is present about 8/10 times. While the vehicle was under warranty we took it multiple times to two GM dealerships. Technicians updated the vehicle software but the issue remained. It is now going on 4th year that we don't know whether a parking sensor is beeping from our angled driveway or if there is a vehicle approaching from either (and which side!?) of our street, rendering these optional safety feature unreliable. In addition to documenting the issue when visiting the dealerships I also extensively documented the issue as it occurred by photographing the alert system and milage odometer in the same photo frame. One such recent photo is attached. There is a vehicle approaching but the visual indicator is absent. Despite more than ample patience with GM the company inaction on this safety problem remains.

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCLAVE
    - Cypress, TX

    The cooling fan motor assembly is shorting out internally & blowing the 70 amp fuse dedicated to that circuit. Mustreplace fan assembly and fuse to correct this concern

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Stone mtn, GA

    This vehicle has had an unresolved recall for quite a while. It was purchased to be a company vehicle, but now a complete waste because Buick issued a recall without any attempt to remedy.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCLAVE
    - Crown Point, IN

    The driver's seat belt will not click into place unless it is inserted multiple times until it finally latches.

    Source: NHTSA WEB SITE