BUICK Complaints

GM is out of control . I have a front passenger control arm assembly in the shop for 2 months. No update on service part because they have changed the part number as the 2016 is unsafe. I need my service part or a new car . It's unsafe to drive and GM will not provide any update on ETW because there is a safety issue with this part. They already killed over 100 people from the ignition switch problem. Cruise dragged a person under a self driving taxi. Hold them accountable for once. They are an un responsible company. Help me as I have no car and my car is unsafe to drive.

Rear fuse block, fuel pump relay, gets hot and melts. Apparently due to seat latch pushing against fuse block cover. Smoked, but not fire.

My antitheft alarm keeps going off and on. Yesterday my info screen went black had no back up cameras no way to control any of the car panel instruments. That was 1-26-24. Sometimes the info screen will blink off and on as I’m driving. It acts like there’s a short or something somewhere. My door locks do not always respond sometimes the doors unlock themselves. That has been going on for the last year. (2023)

Received recall notice and have been waiting ever since for GM to actually follow through with the recall. They don’t seem to care and I have two vehicles that falls under the recall. How the government hasn’t stepped up knowing that this issue can cause death is beyond me. What’s the point of a national recall if the manufacture isn’t forced to do something about the recall? No more GM products in my future.

We were on a trip home from the Holidays about 400 miles away when we heard a huge explosion! The front sunroof exploded and rained glass all over us. It was a clear night with no other cars around. We had to pull over and find something to cover over the sunroof because it was so loud and shooting bits of glass all over us and our dog. We made it home. We are still waiting on insurance to fix it. This really scared us.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.