BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK REGAL
    - HAVANA, IL

    Driver side headlamp draws moisture, keeps blowing bulbs at 104.99 a pop. Water gets in the headlight assembly and shorts out the ballast. This happens even when driving down the road at random. It could be pitch black and suddenly you have no headlights and are forced to drive with only fog lamps

    Source: NHTSA WEB SITE
  • 2016 BUICK LACROSSE
    - Riverton, WY

    I lost power steering while driving 70 mph on a two-lane highway in Wyoming. There were no warnings before the incident, but a Service Power Steering light came on at the same time it quit working. One mechanic shop did a diagnosis on the car. I was told that the Electric Gear Power Steering Motor needs to be replaced along the whole Rack and Pinion that it's attached to has to be replaced because of the way it's designed. I found out that 2,000 of these same model and year of cars had a recall on them for this exact problem, but my car's VIN wasn't included in that recall. After doing thorough research on the internet, I have found that this is a common issue with these cars, and it's obvious that the manufacturer should have included more cars in the recall. I have just turned 77,000 miles on my car, and I have been given a $4,000 estimate to get it repaired. It is completely undrivable at this time.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Brigham City, UT

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - Lawton, OK

    Received safety recall last year 2021 and made arrangements with John Holt Auto Sales in Chickasha, OK. They took all the information and said we would be notified when the air bag replacement had arrived. It's been over a year now and this problem still exists. Not sure how much longer I should wait while driving this hazardous vehicle on the highway.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Elk Grove, CA

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK VERANO
    - Amherst, OH

    - The side detection module became corroded, blew a fuse and stopped functioning. This was reported in a service bulletin and extended warranty protection for some GM vehicles, but not the Buick Verano. [XXX] - This happened while driving. The vehicle would still drive, but lost all gauge functions (No speedometer, tachometer, fuel, or temp gauges). -The side obstacle detection system does not work. -The system also interferes with the passenger side airbag and leaves it turned OFF with a passenger in the seat. These obviously all create a serious safety risk and have not been covered by a recall for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Seattle, WA

    The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK ENCORE
    - Goliad, TX

    My car had problems with overheating. I check my oil and coolant levels. My car show check engine light so I took it to mechanics to get check. The invoice states possible blown head gaskets. I research online similar complaints with other Buick Encore 2013. I just this car March 2023 has about 89000. I am making payments.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Byron, GA

    The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 BUICK ENCORE
    - Bloomfield Hills, MI

    I currently own a 2020 Buick Encore since new with only 18,389 miles on it. Recently, I noticed on the Buick Encore that it lacked stopping power. Upon checking the air in the tires for winter I noticed that the rear brake rotors were severely rusted. And then I decided to further inspect the rotor surfaces. I removed the left rear tire and noticed that the back side surface was severely corroded therefore inhibiting the brake pad to stop with it. I remove the right rear tire and found the same condition! As I am retired, and still a ASE and Michigan master mechanic (XXX) I know this condition is abnormal for a vehicle with such low miles even in Michigan. This is my wife’s vehicle, and she noticed that the stopping distance was severely decreased over the months. With driving is treacherous as it is today she needs all the stopping distance that she can get. With the way the rotors were rusted, the rear brakes had no stopping power, and the fronts were minimal at best for surface for the pads to stop with. I checked the front and found the same thing on the inner surfaces of both front rotors. I decided it was time that I replace all the rotors and the pads as the surfaces of all rotors were beyond the point of turning them. I would never expect this to occur on a vehicle with such low mileage. I replaced the rotors and pads with all AC Delco components as I have faith in the design changes that are usually made to products in the same product family. For the rotors, I made sure that they were plated to stop any rust from occurring on the non-stopping surfaces. If anyone were to Google this vehicle, or it’s Cousin the Trax, you can see there are replacements either with coding or different material that prevents corrosion. I am glad I caught this in time as my wife’s safety was in jeopardy. One can see there is a fix for this issue, but the manufacture neglected to take any action to correct it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE