BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 BUICK REGAL
    - Windsor, CT

    Increased stopping distance during certain brake vacuum loss events. My check engine light goes on and off periodically. When I’m at a red light my whole car shuts off and goes into a neutral mode then once I press the brake it starts back up.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENVISION
    - north charleston, SC

    When I push on the accelerator the car hesitates and then surges forward. I took the vehicle to the dealership where they recreated the problem however it was not throwing any codes. After examination they determined that the problem was turbo lag. I was advised to continue driving the car as usual until it throws a code or turbo fails. I believe that the vehicle randomly hesitating could leave you stranded in an intersection with oncoming traffic, and when if surges puts you at risk for a rear end collision. When I asked the service rep what will happen if the turbo fails, she said pull over and call on-star. I'll be traveling through the mountains for the holidays, it worries me that if the turbo fails I could be stuck on the side of the road in winter weather.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - Washington, NC

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Maineville, OH

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Mission, TX

    My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCLAVE
    - Bradenton, FL

    The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.

    Source: NHTSA WEB SITE
  • 2022 BUICK ENCORE GX
    - Fall River, MA

    The contact owns a 2022 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth between drive(D) and reverse (R) and then shifted into park(P) before the proper gear was recognized; however, on several occasions, the vehicle intermittently failed to turn off when the “Shift to Park” message was displayed, and the contact left the vehicle running until the vehicle shut off by itself. The vehicle was taken to the dealer, where it was diagnosed that the gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - Beachwood, NJ

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Des Moines, IA

    Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Firestone. Firestone said it was pulling codes they didn't know and the car needed to go a Buick dealer. Towed car to Bob Brown Buick on 11/24/2023 Bob brown said car just needed a battery. After one hour the car lights popped on again and car died in the middle of the street. Towed car back to Bob brown another diagnosis was completed and was told I needed a catalyst converter. Towed car to Midas and paid another diagnosis. Midas fixed 3 gaskets and sensors. Car died again driving down the street going 35mph almost causing an accident. This electrical problem is very dangerous and unsafe.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCORE GX
    - Tucson, AZ

    I bought my vehicle the later part of 2021 and the transmission and engine no longer work and need to be replaced. When I first purchased the vehicle the battery completely died in less than 6 months. Numerous repairs and now the warranty won't work since I am over 60000 miles even though I have not met the expiration date on my warranty. They want to charge me between 8000-12000 for repairs.

    Source: NHTSA WEB SITE