BUICK Complaints

Vehicle struggles to stay running in the heat with the air conditioning running. Low voltage codes pulled at dealership. When the air conditioner is running there is an awful toxic smell from the vents both with or without recycling the air. Vehicle struggles to slow then accelerate, such as normal driving conditions in rush hour traffic. Poor ability to accelerate, hesitant and jolting. AWD model with winter package in the desert doesn’t fair well.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Buick Regal. The contact stated that after starting the vehicle, he became aware that the electrical system was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the body control module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 12V093000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000.

The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that a dump truck had struck the front driver's side of the vehicle while in a parking a lot. The contact stated that it was a minor collision; however, the incident had increased her concerns regarding the air bags safety recall because the contact believed she could have been injured had the air bags been deployed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2015 Buick Regal. The contact stated that while powered off, a civilian observed smoke emanating from the engine compartment. The contact stated that the vehicle then exploded. The contact stated that a vehicle parked next to the vehicle had damage from the fire. The origin of the fire was unknown. The fire department extinguished the fire and a fire department report was made available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the air bags. The contact exited the vehicle with the assistance of bystanders. The police assisted the contact out of the deep ditch and transported the contact to the residence. A police report was filed. The contact's husband transported her to the hospital, where the contact was informed that her right wrist bone was dislocated, and surgery was required. The contact received the needed medical assistance. Additionally, the contact had been receiving physical therapy. The vehicle was towed to an unknown dealer's autobody repair shop, where it was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.

On a few occasions, while driving, the car will shut completely off. In these incidents, wrecks could have been caused. I almost ran in ditch one time and almost hit a stop sign because the steering wheel wouldn’t turn since the vehicle was cut off. The latest incident happened on 10-22-2023. On several occasions, while driving, the traction control light will come across the dashboard “traction control off”, immediately after the engine light will come and another alert come across the dashboard “reduced power. As you pull over or begin to stop, the car will shake really bad and another alert will come across the dash board saying “service stabilitrak.