BUICK Complaints

The recall on airbags is not able to be done. I do not feel safe using my vehicle until work is done to drivers side airbag. I need a rental car to use in place of my 2015 Enclave. Help is needed with this issue immediately.

The contact owns a 2009 Buick Enclave. The contact stated while reversing at 5 MPH, the steering wheel seized and was inoperable. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle and drive to his destination. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering wheel sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.

Park Assist was not installed during production with retrofit to be done. Vehicle was manufactured in June 2022. Still no retrofit. Safety issue!!

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was returning home from shopping. As I approached a stop sign, I applied the brakes and the brake pedal went completely to the floor: Fortunately, I was able to stop before entering the intersection. I had the vehicle towed to a nearby Buick dealer to determine the cause of the brake failure. I was told the left front brake line had a hole in it causing total loss of brake fluid - cause unknown. There were no warning lamps or other symptoms of the problem prior to the brake failure. The brake line was replaced by the dealer at significant cost to me.

Adaptive cruise control dropped out, taking along with it the ABS (warning light), Stabilitrak (handling system) (warning light), Collision prep (message). Dealer states the ABS computer module failed, now in process of finding a replacement. Meanwhile, the ABS, cruise control, and other systems mentioned here are inoperative. It may well be that this may be considered to be a component failure, not an inherent safety issue but under some driving conditions it is clearly a safety consideration.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.