BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 BUICK ENCLAVE
    - Washington, NC

    The contact owns a 2014 Buick Enclave. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact took the vehicle to the independent mechanic and had an unknown sensor repaired. The vehicle was repaired but the air bag warning illuminated a second time. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) in June 2023 however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK REGAL
    - Tuscaloosa , AL

    Airbag Red Light indicator on for 2+ weeks, ambient temperature sensor malfunction and vehicle seems to have less pressure when accelerating

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - Munds Park, AZ

    The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK REGAL
    - Decatur , GA

    While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Sanford, FL

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - Homestead, FL

    I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F

    Source: NHTSA WEB SITE
  • 2023 BUICK ENCORE GX
    - Tempe, AZ

    Vehicle appears not equipped to operate in heat with air conditioning on. Vehicle struggles to keep running, idles high and jerks while driving on the highway. When trying to accelerate after slowing down it doesn’t accelerate.

    Source: NHTSA WEB SITE
  • 2023 BUICK ENCORE GX
    - Tempe, AZ

    Vehicle chrome trim on the inside dash blinds driver between 12:00 PM - 2:00 PM. The bright chrome is blinding and becomes a safety issue while driving. The design and placement of the chrome is burns my eyes while driving. Perhaps not using chrome on the interior when sending vehicles to places where it is sunny 95% of the time would prevent safety issues with visibility.

    Source: NHTSA WEB SITE
  • 2023 BUICK ENCORE GX
    - Tempe, AZ

    While driving at a low rate of speed, turning or speed bumps the vehicle starts to rattle in the front end and steering wheel. Engine feels like it slips while rattling from the front. Seems like a motor mount, suspension, tie rod or some other component. Brakes are very hard and make lots of noise. When starting the vehicle on an incline it Lunsford forward out of control.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - Jacksonville, FL

    The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE