BUICK Complaints

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Service safety restraint message displays. Sunroof, all parts will not function when attempted. Nothing happens. Airbag light indicates "off" Safety is critical in a vehicle and must be reliable and function properly. Vehicle servicer has confirmed the safety restraint issue, but sun roof issue is pending servicers confirmation.

I received a safety recall letter that states, "Parts to repair your vehicle are not currently available..." The recall is due to a defect, "which may result in injury or death to vehicle occupants." How can this be okay? What recourse to I have?

My 16 year old son was making a left hand turn out of a school onto a road with no curve, no hole, no accident but the 4 side air bags deployed for no reason. He was OK and pulled over for safety and got a ride home. We had it towed home and contacted gmac buick and they had it towed to a dealership and had a diagnostic test ran and found no reason for them to deploy but they said the car had been altered because we had put subs and a radio in it through a lisc. Professional but that makes them not liable for anything that would happen. They said putting a radio in can cause the bags to deploy or brakes to fail and it is in their manual and they are not liable for any problem if we alter the car in any way. If this is the case anyone with an aftermarket radio should be warned that their child car anyone can be killed and it will. E no one's fault. I am out a car because insurance said they don't cover it because it wasn't an accident and GMAC says it happens not uncommonly but that they will not help in any way. They told me I was not allowed to talk abijt this to anyone. They read me a statement on the phone which said I can not talk outside of GMAC. They don't want people knowing this is happening. People need to be aware that bags can randomly deploy and if he was in the interstate he could have been killed. I am terrified to get in it and drive. Why do people not know this can happen. Why is gmac not doing anything or putting out psas saying people could die if they out sibs in professionally or otherwise.

There is condensation and moisture present inside the high definition front headlight assemblies, which causes the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the Ganley Chevrolet dealership who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The cost to replace both is about $3,000. Then I went to Damper's Automotive of Cleveland Ohio for a second opinion and after replacing the bulb in the passenger side headlight, the bulb immediately blew. Based on complaints from other customers this is a known issue on low and high mileage vehicles of the same make and model. It's a astronomical cost to replace these assemblies and they could go out at any time while driving due to the trapped moisture and-or electrical wiring exposed behind the headlight.

Condensation is getting in the High Def headlamps, and causing headlights to blow. It's a known issue and the assembly is between $1,200 and $1,500 dollars

The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.

The collision warning system allows you to choose whether you want beeps or just seat vibration. I always chose beeps. But the vehicle randomly switches out of this and goes to seat vibration without me doing anything. This has happened numerous times, and the first time contributed to me, backing into another vehicle. I asked, my service department to check it and of course nothing showed up because it happens randomly. Just yesterday as I was pulling into my garage I was waiting for it to beep and nothing. So I put it in park and checked the vehicle settings, and once again, it was not on beeps, although I had never taken it off. I’m disgusted with the safety feature that is not working.

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.