BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LACROSSE- Independence, KS
The contact owns a 2011 Buick LaCrosse. The contact stated while the vehicle was parked, it started on its own and would shut down on its own. The contact heard a roaring noise coming from the vehicle. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK VERANO- Washington, DC
The power steering indicator will show up and shut the car off while driving. You will be unable to stop your car.
Source: NHTSA WEB SITE -
2022 BUICK ENVISION- McDonough, GA
New Buick Envision 2022 has ongoing engine and powertrain issues. Vehicle has been returned to the dealer service department for squeaking sounds coming from the engine when manually turning car off, coolant smell coming from engine and loud whistling sound when accelerating in speed. Symptoms occur when engine is warmed up and driven for a period of time. Since purchasing the vehicle on October 15, 2022, it has been in service for approximately 72 days - with stated repairs, per the dealer - turbo hose replacement followed by the replacement of the turbo. Picked car up on February 1, 2023 after being in service for 54 days - took the vehicle 90 miles out of town and the engine squeaking/squealing sounds are just as prevalent and consistent, and can still smell coolant. The vehicle engine issues are a safety issue. No consumer should have to endure the immeasureable stress and inconvenience of buying a brand new vehicle with these maintenance issues, let alone any issues at all. The car now has approximately 2700 milles on it.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- Leadville, CO
Speedometer. Instrument cluster which also houses the digital SPEEDOMETER intermittent blacking out. Inability to know how fast vehicle is traveling. Yes, problem has been reproduced by an independent service center. No warning lamps, no warning messages.
Source: NHTSA WEB SITE -
2017 BUICK ENCORE- Indianapolis , IN
Back in July 2022 I started receiving error messages of the stabilitrak system to get checked by OnStar. I took to Ed Martin Buick in Carmel, In they thought that it was from possibly pressing brake and pedal at same time and fixed code. Then about two weeks later I got the same error code, I took to Ray Skillman Northeast Buick they said it was a transmission manufacturing defect and had to do with Manifold which they fixed under power train warranty. Now February 2023 I have same issue Stabilitrak error message. I have to take back again to Ray Skillman Northeast Buick. This is an ongoing issue and should not be receiving same codes car only has 67,000 miles and should not be having transmission issues either.
Source: NHTSA WEB SITE -
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2021 BUICK ENCORE- ALBION, MI
Already had turbo go on this car once back in July 2022. Mechanic replaced turbo with another one (used with 20,000 miles on it) due to the turbo for this car being on backorder. Now my car is throwing P0299 after about 20,000 more miles being put on the used turbo and a P0420 code. Changed rear catalytic. Changed upstream O2 sensor, changed wastegate solenoid, turbo seems to be working fine, no noises, but losing power going up hills at highway speeds. Seriously unhappy and no recalls on this vehicle but it has the same turbo as other vehicles that has had recalls!!! I think this should be a recall!!!
Source: NHTSA WEB SITE -
2015 BUICK ENCORE- Blaine, MN
The PVC valve was frozen and leaked oil everywhere. I was told by a mechanic at my dealership that it is a known issue. They want $3000 to install a heater unit.
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Brooklyn, NY
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Source: NHTSA WEB SITE -
2014 BUICK ENCORE- Altamonte Springs, FL
My engine light came on 4 days prior. Took to repair shop and code showed PO OB6. I was informed there is a small pinhole leak of antifreeze by the Head Gasket at the block. There is only 63k mileage on this vehicle and if I had blown this gasket I could have put me at risk or others had this blown a gasket. I just cant believe this is happening since there is not much mileage on this vehicle. Please research.
Source: NHTSA WEB SITE -
2014 BUICK ENCORE- Centerville , UT
During lane departure the size of the rear view mirrors do not display a vehicle in an adjacent lane until it’s too late. However, although the lane departure does notify the driver with a flashing light in the mirror the flashing light is easily missed. An audible warning would be more effective when the turn signal is activated. I departed my lane nearly colliding with an unseen vehicle.
Source: NHTSA WEB SITE