BUICK Complaints

The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.

While driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. There was a very loud bang, like someone fired a gun next to my head, and initially I thought someone had shot out one of my car windows with a gun. Upon seeing it was the sunroof I then thought an object had falled through the sunroof window. However, upon inspection, the sunroof window glass was actually blown from the inside out. See attached photographs. There was no prior apparent damage/crack/chip to the sunroof glass or mechanism. There was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion.

Driving on the highway and abs, stabltrack and steering lights came on. This is the third time in 2 years that a wheel bearing failed on this vehicle. A magnet ring in the wheel bearing that sensors wheel speed failed and fractured causing a loss of power steering, abs, and traction control.

The Electronic Parking Brake has had multiple apparent malfunctions and one complete failure. On several occasions the parking brake failed to disengage completely with multiple warning dash lights illuminating. One such incident apparently self-corrected after being left parked overnight our semi-heated garage, with another incident only partially disengaged the parking brake with warning lights indicating a parking brake malfunction, and after driving two to three miles returning home the right rear brake was baking hot. The latest malfunction was a complete failure of the parking brake to engage at all, with the warning lights again illuminating and would be an obvious danger while parking. The vehicle is just over four years old and was two-and-a-half months out of warranty at the time of failure, and had/has 5,121 miles. It has now been waiting at the dealership for repairs for FOUR WEEKS, awaiting a Parking Brake Control Module which they cannot give any timeline for delivery or arrival. It is unknown if the Brake Control Module for the parking brake has any control or effect on the service brakes, so the vehicle is sitting at the dealership collecting dust, unusable to us.

Rear end accident. Distracted driver hit the back of my car at least at 40 mph. No airbags deployed.

Buick Envision 2016 Mileage - 58315 One owner The car has had three events over the last year where it would not start. After the car is driven for awhile and after it's parked and turned off, it will not start. Everything in the car will function (windows, radio, door locks) but there seems to be a disconnect between the key-fob and the device that communicates with it. There is never a warning light or other indication this is about to happen. We tried to jump the car but it has no effect. If we wait twenty to forty minutes it will start on its own. On the third failure, we had the car towed to the dealership where it was purchased. When the car was unloaded from the tow truck it started. The dealership service department ran diagnostics but the error codes were not helpful. They kept the car for ten days and could not duplicate the error.

Fuel Sending Unit. Yes. Loss of power and control of vehicle due to no fuel. Mechanics have confirmed it as a common problem with GM fuel sending unit/pump No. No warnings, no lights, no indication of problem. I received a second pump and sending unit from GM and had the same problem for a 2nd time of fuel reading inaccurately and causing me to lose vehicle functionality.

The contact owned a 2017 Buick Enclave. The contact stated that while driving at approximately 20 MPH and then making a turn, a deer jumped out onto the road and after it was hit, the vehicle was sent into a marsh wetland. The contact stated that all the air bags failed to deploy and that the passenger side hit a tree and the driver side of the vehicle was partially in the pond. No warning lights had illuminated. There were no police on the scene, however, the fire department arrived and the contact was unsure if there was a report filed. There was no injury therefore no medical attention was required. After contacting the insurance company, the vehicle was towed and later deemed destroyed once an inspector was sent out. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

The contact owns a 2013 Buick Regal. The contact stated that while driving around curves, the vehicle felt wobbly and unstable. No warning light was illuminated. The vehicle was not diagnosed. The dealer was not notified of the failure. The contact stated that she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 112,000.

The contact owned a 2012 Buick Verano. The contact stated while driving at 30 MPH, another vehicle was traveling in the opposite direction and struck the front driver side of the contact’s vehicle causing damage to the front end of both vehicles. The air bags did not deploy in the contact's vehicle but in the other vehicle, the air bags did deploy. No major injuries and no one seeking medical attention. The police report was filed. The vehicle was towed and deemed total lost. The manufacturer was not notified of the failure. The failure mileage was 106,000.