BUICK Complaints

While driving down the highway at 60 mph with myself my husband and my 7 year old son my steering wheel locked up and then jolted very hard to the left. Got the car pulled to side of the road the power assist warning started flashing this all happened Saturday October 22, 2022. It had never happened before turned the car off and checked fluids they were filled to where they needed to be started the car it was just fine. This morning on October 24 2022 my husband headed to work driving 55 and again the steering wheel locked and power steering assist appeared. I have not gotten this checked but very scared to drive with my son in the car as this could cause a very bad accident and no other problems with the car. I called Buick October 25, 2022 they said this model did have a recall but my VIN number was not one included in the power steering assist recall.

I was driving the LaCrosse in my neighborhood. A few minutes into the trip, I noticed a burning kind of smell. Then I saw smoke coming from the left side under the hood. I pulled over to the side of the road and exited the car to check, but the smoke quickly got worse and became flames. I then called 911.The police and fire department responded, and they were able to extinguish the fire. However, the front part of the car including the hood area and the passenger compartment was completely burned. It was a clear and mild summer day. And the car was travelling at relatively low speed on a local street, nothing unusual until the car suddenly started to smell, smoke, and burn. From the first burning smell to the car fire it took only a few minutes. The fire department investigation report states that the origin of the fire was "Left front of the engine compartment behind the left headlight and before the battery", and " the most likely cause was an electrical failure." I am the original owner of the car. It had been regularly maintained. The car had about 87,750 miles. It had not been involved in any accident.

The engine light has come on and a diagnostic check has been made and I was told it needed the transmission replaced. This car has only 112,000 miles on it and has been maintained. Why would there be transmission issues with low mileage?

Vehicle check engine light (illuminated amber picture of an engine) came on. Vehicle started running rough. Difficulty keeping the vehicle running at idle. Engine running rough/poor acceleration. Drove vehicle to local service center and left for diagnosis and repair. Service center scanned computer for codes. Found the P.C.V. vacuum control in the valve cover had torn its diaphragm and the engine was running with 19" of vacuum in it, where it is normally at 2"- 3" of vacuum. Service center obtained and installed new dealer valve cover assembly with P.C.V. control valve and gasket. Service center said they have repaired three-four of these in past few weeks. Service center said recall may be forthcoming. Have documentation.

I am the Fire Marshal in Ashtabula Ohio. Fire occurred in the driver's seat cushion. The origin of the fire was determined to be below the seat covering in the area of the springs and foam padding. the only competent ignition sources in the area are a computer module, power seat motors and seat heater coil. The computer module was eliminated during the investigation leaving only the heater and position motors as competent ignition sources. A review of repair records indicates the owner report power seat issues to the dealer in June 2021 that went unresolved. The dealer records indicate they were unable to replicate the failure. The fire self-extinguished upon consumption of all available oxygen; however, the smoke damage has resulted in complete destruction of interior. As a Certified Fire Investigator, I feel obligated to report a potential problem involving ignition of passenger vehicles. [XXX] Ashtabula Fire Department INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Buick issued a Special Coverage Adjustment notice for the passenger prescence sensor Reference Number: N15202352 Letter was sent to all customers, I did not ever receive it. I recently started experiencing error messages with my airbags. Upon taking it to the dealer, the airbag sensor issue is related to the notice listed above. Because I never received the notice, I wasn't on alert for issues. I had to pay the full amount for the fix. My bigger concern is that with the airbag service error going off - if I had been in an accident, the airbag might not have deployed. This known issue should have been a recall and fixed in this car.

The contact owns a 2016 Buick Enclave. The contact stated that while accelerating, the fourth gear jumped to the fifth gear and was stuck. No warning lights illuminated. The vehicle was taken to the dealer where the transmission specialist test-drove the vehicle and was unable to duplicate the failure. The vehicle was then taken to an independent mechanic where it was diagnosed that the gear was burnt, and the transmission needed to be replaced. Additionally, the contact stated that the air bag warning lights, charging system, and radio system malfunctioned. The contact stated that he suspects that the electrical system had malfunctioned however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure The failure mileage was approximately 65,000.

The contact owned a 2018 Buick Regal Tourx. The contact stated while his daughter was driving approximately 55 MPH and under wet misty road conditions, she saw that the vehicle ahead had stopped, she depressed the brake pedal in a panic stop. The vehicle did not stop and crashed into the rear of the other vehicle. The contact stated that his daughter did not notice any warning lights being illuminated. The vehicle had extensive damage to the hood, which had crumbled, the front grill, and the engine compartment. The driver's side air bag had deployed. The contact stated that the other vehicle was a pick-up truck and drove away from the scene. The police arrived on the scene and filed a report. The contact reported that there were no injuries. The vehicle was towed to an impound lot. The contact's insurance provider had declared the vehicle a total loss. The contact stated that he received a recall notice from the manufacturer for NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) two days after the crash. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.

The contact owns a 2011 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle made rattling noises and was shaking. The vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced; however, the replacement part was no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.

Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.