BUICK Complaints

I'm in need of a repair on my 2021 Buick Encore GX. It was seen at GM of Marion on July 30 for a warning light that came on as I was driving down the road after having an oil change. It stated my power was reduced. I took it in, and they told me they had just diagnosed this problem for another Encore owner, and it took two weeks to get the part in. It is now September 22, and I still do not have this fixed. It is a safety concern and I have been calling GM about it almost weekly, trying to get some help. How is it safe for my daughter & I to be driving down the road with only half power? I cannot pass anyone - the speed isn't there. I can't just pull out or even merge onto the interstate for fear of being ran over. And GM does not appear to care. I've been told by multiple dealerships that GM has them. They just will not freely send them out to dealerships to repair cars. I think if they have a car sitting on their lot that has the part, they should be allowed to use it to take care of the one that is already sold. I'm at 31,000 miles, and they told me it may not be covered if I am outside of my warranty when they decide to send the part. I need some help!

The contact owns a 2011 Buick Lacrosse. The contact stated that the engine misfired while driving at various speeds. The check engine warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that there was a defective valve in the engine which caused the misfire. The contact was informed that the failure was related to a manufacturer defect. The manufacturer was notified of the failure and the contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 105,000.

The contact owns a 2014 Buick Verano. The stated that while he was pressing the shift knob to select drive, the vehicle failed to shift into the desired gear. The contact stated he pressed the shift knob several times and the vehicle shifted into drive(D). The vehicle was taken to the dealer who stated that the shift knob needed to be replaced. On another occasion, the contact stated while driving 50 MPH, the steering wheel lock released and would not lock into place. The vehicle was also taken to the dealer and the contact was informed that the shaft needed to be replaced. The vehicle was not repaired; however, the dealer added a screw for the steering wheel to remain in place. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2021 Buick Encore GX. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated with the “Engine Power Reduced message displayed. The contact stated that the vehicle lost motive power and the vehicle failed to exceed 25 MPH with the accelerator pedal depressed. The contact stated that the loss of power had become a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer, who diagnosed that the intercooler on the turbo needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer multiple times for the engine failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

My car started burning an excessive amount of oil this caused my car to die with no engine warning while driving. My mechanic found it to be completely out of oil. The car only has 67000 miles on it and now I have to constantly put oil in the car. It does not leak it just burns oil. I just drove 400 miles and when I got to my destination my car was completely out of oil again. My motor is not going to last if this keeps happening.

Brakes failed. This happened twice in 14 months. Vacuum Pump had to be replaced both times. The first time it happened it was sitting in a parking lot and we just started to pull out. The second time we were on a 4 lane highway in the fast lane and had to pull the car over through the lanes to the berm of the highway. No warning lights came on and no problems beforehand. The car has been well maintained and kept up to date with all maintenance.

2.4L LEA engine is burning an excessive ammount of oil. Roughly 2L of oil has been burnt within a week. Upon contacting a dealer about the issue, the issue is known and has been recalled for other GM makes of the same year with the same engine model. The engine will start knocking and then stop running, no matter if the vehicle is driving.

The contact owns a 2017 Buick Regal. The contact stated while her son was exiting a parking spot at 5 MPH and depressing the brake pedal, the vehicle failed to stop the vehicle. The contact stated no warning light was illuminated. The contact stated that the vehicle rolled to a stop. The driver took the vehicle to an independent mechanic and was informed that the vacuum pump needed to be replaced. The vehicle was repaired but experienced the failure a second time on 9/17/2022. The contact took the vehicle to another independent mechanic and was informed that the vacuum pump needed to be replaced a second time. The vehicle was repaired. The contact stated that the local dealer was notified of the first failure but not the second failure. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

I made a right hand turn on a 25 mph street in my vehicle and the butt end of my vehicle kicked out and i temporarily lost control of my vehicle. I then heard a high pitch squealing and a thud. I was able to gain control of my vehicle and safely pull into a parking lot where my i saw my rear pass side tire jammed into the wheel well. I had my vehicle towed to the dealership Classic Painesville as it is under warranty. I found out that the toe link fractured due to corrosion and bent the passenger side trailing arm when it snapped. My warranty company will not cover the 1650 dollar repair due to corrosion, and the dealership will not cover the safety recall since my VIN is not listed under the recall notice. I pointed out that the General motors website motorsafety.org provides details on the "salt belt: area concerning this same issue. 2012 – 2013 Buick Regal 2013 Chevrolet Malibu 2010 – 2013 Buick Lacrosse Recall summary The recall concerns the toe links at the rear underside of the car, which hold the rear wheels straight. The toe links are coated to protect them from road debris and corrosion, but the supplier applied too much coating, paradoxically making the protective layer more likely to chip off. GM has issued the recall in specific states in the “Salt Belt,” where salt is used to de-ice roads in the winter. Without their protective coating, salt can corrode the metal toe links and cause them to break. The recall will include models that were sold or ever registered in the following states: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. My vehicle had no previous issues and was just into the dealership for an oil, change-tire rotation and a 50 point inspection 2 wks ago. There were no warning and the failure was sudden.

I purchased this used vehicle in March 2022 $8500 cash. I have had problems with oil consumption since I purchased. The car stalls and turns off when the oil is low. I am literally putting a quart of oil in the car every 40-50 miles. I have 6 children to get to school and I also work. At this time I can't afford another vehicle so I'm hoping that others come forth so this car can be recalled or fixed. Life is hard enough