BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 BUICK LACROSSE- Dallas, GA
The truck pops open on its own when park and while driving.. Had to pull the fuse just to keep it from opening.
Source: NHTSA WEB SITE -
2016 BUICK ENVISION- Prescott Valley, AZ
The contact owns a 2016 Buick Envision. The contact stated while driving approximately 35 MPH, the vehicle inadvertently stalled at a traffic light. The contact received assistance from passengers nearby and pushed the vehicle to the side of the roadway. There were no warning lights illuminated. The contact started the vehicle again and it inadvertently stopped again and there were numerous warning lights illuminated, which the contact did not remember. The contact then disconnected the battery and reconnected it, then restarted the vehicle. The contact also stated the battery was replaced last year. The vehicle was taken to the dealer; however, no failure was diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 55,076.
Source: NHTSA WEB SITE -
2018 BUICK ENCORE- PHILADELPHIA, PA
Stabilitrak warning comes on and car stalls out. Passenger seat belt doesn't clip person in correctly.
Source: NHTSA WEB SITE -
2014 BUICK LACROSSE- Calumet City, IL
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.
Source: NHTSA WEB SITE -
2018 BUICK ENVISION- North East , MD
On June 4, 2022 the radio bar showed a line in the middle of it and the volume of it would not increase. I could not hear anything. I tried everything even going into systems on the radio. Later that day it corrected itself and went back to normal. On June 18, 2022 the front passenger side window I put down approximately 1-1 1/4” and drove for maybe a half mile then decided to put it back up, it won’t move. I tried from both the drivers door control and passenger door, nothing. I looked in the manual and did what it stated to do, nothing, I got home turned off the car waited, turned the car back on and tried again, nothing. I called the dealership where I purchased the car and to my disappointment no service on Saturday. I have less than 35000 miles on this car no reason why I should be having issues.
Source: NHTSA WEB SITE -
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2012 BUICK VERANO- FLUSHING, MI
I was in a traffic jam and had a blowout. My airbags didn't go off no accident was able to pull over. Got it towed to get a new tire. Now I took my car in to get the aribag light off and it's $2000 for seatbelt sensor and another sensor from a blowout that's redicilous. The airbags didn't go off. Now I don't have any air bags because of a tire blowout. No damage to the car either. Please help and thank you for your time!
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- Chicago, IL
While driving stability trac, check engine light flashed and rpm, and speed gauges start going haywire. The car loses power even while accelerating, the steering wheel locks and car stalls. Then after 15-30 minutes the car starts fine and drives. Has happened at least 8 times. Took it to Buick dealer who ran diagnostic but unable to recreate codes but acknowledged a problem. Supposedly fixed it only to return the car a few days later. This is quite scary and dangerous as it happens without warning and while driving. Thankfully I wasn't on the expressway when it happened because all steering, power and brake function is lost.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- Sun City West, AZ
At 15,238 miles I was at gas station to fill up vehicle only to discover the fuel filler flap was broken and could not get gas nozzle in vehicle for fill up. Immediately had my mechanic look at it and they were able to repair it. They were able to reattach spring but could not attach sealing plate without a disassemble. Had to replace the fuel neck assembly. No warning lights had come on dash for gas vapor, or other things. I have pictures of mileage and broken fuel filler cap. This could have been disastrous if I was in some small town that could not get parts or had run out of gas somewhere or if gas vapors started leaking.
Source: NHTSA WEB SITE -
2012 BUICK REGAL- Mechanicville, NY
The driver side headlamp assembly has a faulty seal which allows water to leak inside the housing under normal daily conditions. When this happens the water leaks down through the assembly where the headlight ballast is mounted, causing water to collect in the ballast, and killing it (making the headlight go out) as well as the electrical components that power the L.E.D. daytime running lights also making those stop functioning. There is no quick and easy fix for this, as the headlamp assembly must be replaced to restore the headlight because even replacing the burned out ballast will only provide light temporarily again until that too is again destroyed by water. Because there is no good alternative available with an aftermarket replacement, I was forced to purchase an entirely new assembly which cost $1,505 and took months to save and be able to afford. This is a manufacturing flaw that should have been recalled and addressed. My warranty does not cover any damage due to water, so I had to pay for this myself, along with many many other people with the same issue. Having my headlight randomly stop working was a dangerous situation to be put into.
Source: NHTSA WEB SITE -
2019 BUICK ENCLAVE- Orange Park , FL
Evaporative emission canister purge, solenoid valve, yes. My safety was at risk due to stalling 3 different times on busy roads/intersections after refueling my vehicle. When the Solenoid valve and canister fail when coming to a stop after refueling it causes the car/engine to flutter and completely stall then goes into neutral. It takes multiple restarts in order to even make the car go along with pressing on the gas. This part has been replaced twice by the dealership once at the end of march and again on the 10th of June. The first incident occurred mid-march, the second end of march and the latest incident occurred 7 June where I had to restart it 7 times before it would even drive, at that time my check engine light was on and it was making a loud noise. After this last replacement the vehicle was refueled and it started to flutter and idled hard, it will be taken to the dealership once again on the 20th of June. The vehicle has not been inspected by anyone other than dealership. There were no warning lights prior to the failure, the only indication was the car started to flutter prior to stalling. The most recent date is stated below.
Source: NHTSA WEB SITE