BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 BUICK ENCORE
    - davie, FL

    Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - Rochester Hills , MI

    When I pulled into a parking space at docs office, my car suddenly lurched forward very fast, over the curb and into rocks. I had foot on brake and put in reverse, only to have it reverse very fast and hit a parked car! I was shocked! It had a mind of its own! This has never happened before. I do recall that sometimes when I back out of garage at home, I keep foot on brake and it seems like it wants to “go”. I read on a website that another Encore had very similar incident as mine. My son found online “Transmission slipping” problems with Buicks. I am so thankful no one was walking in the parking lot at the time it happened. Problem has not been reproduced.. police officer didn’t know if there was any recalls for this either. I put a claim in with State Farm and they recommended an auto shop to go to, a few blocks from my condo. I went today (Carstar auto) and they looked at damage. They are trying to order parts for it. He said I can drive it, but honestly, I am afraid this will happen again. I have to go to work, so I’m hoping this doesn’t happen again. I don’t know what to do. The only warning I had on dashboard was to replace the battery in my key fob. I went to O’Reilly’s Auto Store and bought battery and My friends adult son replaced it for me. Most damage is to rear. Some in front underneath I can’t see. Man at Carstar auto saw it.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - Tampa, FL

    MIL Lamp is illuminated and cannot be turned off or reset. The code displayed on the scanner is for P2138 "Throttle/Pedal Position Sensor/Switch D/E Voltage Correlation." There is also a "Reduced Engine Power" message on the dashboard. Available for inspection upon request. My safety was put at risk before the vehicle was serviced because the car shut down in the middle of the street with cars behind me. I called a certified mechanic to successfully service the vehicle and he cleared the code. My safety was put at risk again after the car was serviced because the code came back on as I was driving on the highway. Car lost power and speed and as I tried to get the car pulled over with emergency lights on, I was almost hit from behind by 2 other drivers. Problem can be reproduced within 10 minutes. Per the mechanic's request, I am taking my car to a Buick Century GMC dealership on 7/16 @ 12 PM to be serviced. Warning symptoms before code came on happened especially during times of rainfall. Car hesitated to pick up speed. Overconsumption of gas resulting in decreased mileage.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - Rouses Point, NY

    Headlight assembly case on both passenger and driver side fills with condensation and then causes headlight bulb and/or ballast to burnout ,this also could cause a fire

    Source: NHTSA WEB SITE
  • 2022 BUICK ENVISION
    - UNION CITY, GA

    My vehicle still has a delay or hesitation with the shifting of gears while driving, causing a loss of power. At random times the vehicle has lost power while driving. Additionally, when the vehicle is turned off, there is a loud noise (knocking) coming from the front of the vehicle. Also, while driving there has been a burning smell. The vehicle is again scheduled for repair of the persistent issues that GM-certified specialists say the issues could not be duplicated. Recently the infotainment center blacked out after being the software updated. The screen produced issues with a variation of colors which disabled the use of the infotainment for several hours with the screen frozen. This is my second report of the same concerns with the same vehicle reported on 2/22/2022 as this vehicle is only six months young. The vehicle was inspected by GM's branding inspector in April of 2022. GM informed me that they did not find any issues at that time, but offered a settlement of repairs of 50,000 rewards points unbeknownst to me. As of June, GM offered another settlement offer of repairs only. However, GM has stated there are no issues. A lemon law warranty claim will be submitted.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - BELLEVUE, NE

    I have been dealing with this problem for over 7 months now. My Buick Lacrosse '12, while driving it (doesn't matter the speed) all of the suddent it starts locking and unlocking, immediately after the speed drops and the car comes to a complete stop. I have little children that ride with me in the car- while driving on the interstate this is a HUGE LIFE HAZARD, because I can't control when the car stops. I have taken it to multiple shops, non a single one of them can find anything wrong. No codes come up when they check for it. This is beyond frustrating. I see other Buicks have been recalled due to this issues. PLEASE HELP!! I am seriously concerned that me and my family could have a fatal accident because my car stops on the interstate with out warning. My name is [XXX], my husband is [XXX]- contact cell [XXX]. Address: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - Fostoria, OH

    The contact owns a 2018 Buick Encore. The contact stated while driving 35 mph, she depressed the brake pedal but it failed to stop the vehicle, causing her to rear-end a truck. The contact stated no warning light was illuminated. The air bags did not deploy. The contact did not sustain any injuries nor sought medical attention. A police report was filed. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to a collision center and had the front bumper repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 BUICK ENCORE
    - PHILADELPHIA, PA

    Turbo charger malfunction. Confirmed by dealership and had to be replaced. Stabilitrak malfunction. Car is stalling out at a red light or stop sign, and/or jerking hard. Stalled out in middle of an intersection with my children in the car. Ongoing problem.

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - Cypress, TX

    The contact owns a 2005 Buick Lacrosse. The contact stated that the instrument panel was inoperable. The battery was replaced several times however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the mileage control circuit had malfunctioned. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under an unknown recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK LACROSSE
    - Laurel Hill , NC

    Car has 4 trips on rollback and one driving in for transmission problems 3 trips was when coming to a stop the car will will slide to stop almost making us hit dash of car each time there would be a warning about a minute before service transmission . One of the Trip for transmission service light I did drive it in. The car went in yesterday for transmission service again. My thinking of this is what would happen if I were driving 70 MPH and the car locked up what would happen to me and the people around me.

    Source: NHTSA WEB SITE