BUICK Complaints

The contact owns a 2022 Buick Enclave. The contact stated while driving 75 MPH, she heard an abnormal loud popping noise coming from the exterior of the vehicle. The contact veered to the side of the road and inspected the vehicle and noticed that the sunroof glass had shattered. The contact stated there was no object that had struck the sunroof nor any other vehicle nearby that could have caused the sunroof to shatter. The contact was able to continue to drive and the vehicle was taken to a local dealer who inspected the vehicle but could not determine the cause of the failure. The dealer replaced the sunroof glass. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

When driving my car down the street today, it abruptly stopped in the middle of the street and and engine locked up. I could not shift gears. I could not put my car in neutral. I was literally stuck in the middle of the street with a vehicle that gave me no warning of malfunctioning. This is the 3rd transmission that I have had in this car. It is a 2021 Buick Enclave with just over 12,000 miles.

The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.

The contact owns a 2018 Buick Enclave. The contact stated that while driving approximately 35 MPH, the vehicle suddenly began to drive sluggishly before coming to a stop. The brake warning light had illuminated and the message service ABS system was displayed. The vehicle was towed to the local dealer who diagnosed that the ABS computer had lost its program and needed to be reprogrammed. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 52,000.

What component or system failure or malfunction, and is it available for inspection upon request? AUTO STOP/START-POSSIBLE TRANSMISSION How was your safety or the safety of others put at risk?- The issue is the AutoStop feature and the transmission. When driving, it appears that the gears are not shifting correctly; also, while driving, the RPM has reached a high level of 5 multiple times, which is now a cause for concern. My minor son and I were driving today, and an 18 wheeler started veering into our lane. When I sped up to move over to the next lane, the vehicle hesitated, the engine revved up, and the vehicle started moving slowly. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle is en route to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO ? The issue is the AutoStop feature and the transmission. When driving, it appears that the gears are not shifting correctly; also, while driving, the RPM has reached a high level of 5 multiple times, which is now a cause for concern. My minor son and I were driving today, and an 18 wheeler started veering into our lane. When I sped up to move over to the next lane, the vehicle hesitated, the engine revved up, and the vehicle started moving slowly.

I live in Oklahoma so it’s hot then cold then hot again then colder the next morning. I had my defroster on while on my way to work and all of a sudden my window just cracks and spreads all across my window. I didn’t have a chip at all and there wasn’t even a vehicle in front of me. Idk if it was because it was real cold and had the defroster on but this still shouldn’t have happened. And they want me to pay almost $1000 to change it out because you also have to get the cameras readjusted correctly. GM should pay for this. It absolutely wasn’t my fault.

The contact owns a 2012 Buick Enclave. The contact stated while driving in a parking lot at approximately 5 mph and making a right turn, the brake pedal was depressed and the vehicle revved up and accelerated to about 20 mph while the brake pedal as depressed. The contact stated no warning light was illuminated. The vehicle ran into a building wall as the engine continued revving. The contact shut the engine down and put the vehicle into park. The contact stated that the air bags did not deploy. The contact was injured with a slight cut on the ring finger on his left hand. The contact did not seek medical attention for the cut on his finger. The police were called and wrote an accident report. The contact had the vehicle towed to a tow lot first and then to a body shop. The contact did not have the local dealer diagnose the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000

My car shut off while driving in a busy area. I was going 35 mph where the car just shut off while driving. I received a jump, but that only lasted long enough for me to get 2 lanes over for the car to cut off again. Myself and other drivers were at risk because someone could have ran into me and I had no power and unable to remove key from ignition or even turn the key. Police arrived but said that they are no longer allowed to touch our vehicles. For almost a year my car has been cutting off while parked, and have received news that my battery had a dead cell, which was causing it to shut off. I have taken it to a mechanic who says my alternator is the issue. No warning signs or messages appear before shutting off.

The contact owns a 2011 Buick Enclave. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the timing chain needed to be replaced. The vehicle was not repaired. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 123,825.